Claims Administrative Assistant

Job Description:

Are you detail-oriented, organized, and interested in building a long-term career in the title insurance industry? Old Republic National Title Insurance Company is seeking a Claims Administrative Assistant to support our Claims team through a variety of administrative and claims-related functions. This role offers an excellent opportunity to gain hands-on experience in claims administration, work alongside experienced claims professionals, and develop the skills needed for future growth within the organization.

Location: Tampa, FL (Hybrid - 3 days per week in office)
Bilingual Spanish/English candidates are encouraged to apply, but bilingualism is not required.

• Processing letters of indemnification for claims files

• Contacting title agents, claimants, and Old Republic offices to obtain policies and supporting documentation

• Entering and verifying claims data within the FileNet claims system

• Handling incoming calls from internal and external customers, including claims hotline inquiries

• Assisting with departmental communications, meetings, and problem-solving initiatives

• Maintaining knowledge of company procedures, policies, and industry developments

• Providing general administrative and receptionist support as needed

• High School Diploma or equivalent

• Knowledge of the title insurance industry

• Strong attention to detail and accuracy

• Excellent organizational and time-management skills

• Ability to prioritize multiple tasks and meet deadlines

• Strong verbal and written communication skills

• Professional customer service and interpersonal skills

• Hybrid work schedule

• Stable, established organization with long-term career opportunities

• Collaborative and supportive team environment

• Opportunity to learn claims administration and grow within the company

• Exposure to a variety of claims processes and title insurance operations

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Benefits may include:

• Comprehensive medical, prescriptions, dental and vision plans

• 401(k) plan with a discretionary company match

• Shareholder Purchase and Reinvestment Plan

• Basic life and accidental death and dismemberment insurance premium paid by the company

• Voluntary supplemental life insurance for employees, spouses and dependent children

• Fertility and Family Building Benefits

• Paid Disability benefits

• Paid time off programs

• 11 Company paid holidays per year

• Flexible spending account

• Health savings account (available to High Deductible Health Plan participants only)

• Employee Assistance Program

• Educational Assistance Program

• Voluntary benefits, such as Critical Illness, Hospital Indemnity, Pet Insurance and Accident Insurance

• Title insurance policies and certain escrow services for the employee’s primary personal residence at no charge

• Transportation benefit plan for mass transit, parking and vanpool, in several markets

Note: If you currently are employed by Old Republic Title (or one of its wholly owned affiliated companies) please get in touch with your human resources representative regarding the application process.

Old Republic Title is an Equal Opportunity Employer