Claims Administrative Assistant

Posted Yesterday
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West Shore Place, Tampa, FL, USA
In-Office
Entry level
Real Estate
The Role
Provide administrative support for claims: process letters of indemnification, obtain policies and documentation, enter and verify claims data in FileNet, handle incoming calls and hotline inquiries, assist with communications and meetings, and perform receptionist and general administrative duties.
Summary Generated by Built In

Job Description:

Are you detail-oriented, organized, and interested in building a long-term career in the title insurance industry? Old Republic National Title Insurance Company is seeking a Claims Administrative Assistant to support our Claims team through a variety of administrative and claims-related functions. This role offers an excellent opportunity to gain hands-on experience in claims administration, work alongside experienced claims professionals, and develop the skills needed for future growth within the organization.

Location: Tampa, FL (Hybrid - 3 days per week in office)
Bilingual Spanish/English candidates are encouraged to apply, but bilingualism is not required.

What You'll Do
  • Processing letters of indemnification for claims files

  • Contacting title agents, claimants, and Old Republic offices to obtain policies and supporting documentation

  • Entering and verifying claims data within the FileNet claims system

  • Handling incoming calls from internal and external customers, including claims hotline inquiries

  • Assisting with departmental communications, meetings, and problem-solving initiatives

  • Maintaining knowledge of company procedures, policies, and industry developments

  • Providing general administrative and receptionist support as needed

What We're Looking For
  • High School Diploma or equivalent
  • Knowledge of the title insurance industry

  • Strong attention to detail and accuracy

  • Excellent organizational and time-management skills

  • Ability to prioritize multiple tasks and meet deadlines

  • Strong verbal and written communication skills

  • Professional customer service and interpersonal skills

Why Join Old Republic Title?
  • Hybrid work schedule

  • Stable, established organization with long-term career opportunities

  • Collaborative and supportive team environment

  • Opportunity to learn claims administration and grow within the company

  • Exposure to a variety of claims processes and title insurance operations

#LI-MO1

Benefits may include:

  • Comprehensive medical, prescriptions, dental and vision plans

  • 401(k) plan with a discretionary company match

  • Shareholder Purchase and Reinvestment Plan

  • Basic life and accidental death and dismemberment insurance premium paid by the company

  • Voluntary supplemental life insurance for employees, spouses and dependent children

  • Fertility and Family Building Benefits

  • Paid Disability benefits

  • Paid time off programs

  • 11 Company paid holidays per year

  • Flexible spending account

  • Health savings account (available to High Deductible Health Plan participants only)

  • Employee Assistance Program

  • Educational Assistance Program

  • Voluntary benefits, such as Critical Illness, Hospital Indemnity, Pet Insurance and Accident Insurance

  • Title insurance policies and certain escrow services for the employee’s primary personal residence at no charge

  • Transportation benefit plan for mass transit, parking and vanpool, in several markets

Note: If you currently are employed by Old Republic Title (or one of its wholly owned affiliated companies) please get in touch with your human resources representative regarding the application process.

For California applicants, please click the following link to view our CCPA Applicant Notice

Old Republic Title is an Equal Opportunity Employer

Skills Required

  • High School Diploma or equivalent
  • Knowledge of the title insurance industry
  • Strong attention to detail and accuracy
  • Excellent organizational and time-management skills
  • Ability to prioritize multiple tasks and meet deadlines
  • Strong verbal and written communication skills
  • Professional customer service and interpersonal skills
  • Experience entering and verifying claims data in FileNet or similar claims system
  • Bilingual Spanish/English

Old Republic Title Insurance Group Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Old Republic Title Insurance Group and has not been reviewed or approved by Old Republic Title Insurance Group.

  • Retirement Support The package includes a 401(k) Savings and Profit‑Sharing Plan with employer contributions and a structure that can include a non‑elective contribution and match. The design includes ongoing enhancements and immediate eligibility, signaling sustained investment in retirement benefits.
  • Equity Value & Accessibility A shareholder/employee stock purchase and reinvestment plan offers accessible company equity alongside retirement savings. This equity component is positioned as a differentiator versus many peers.
  • Healthcare Strength Comprehensive medical, dental, and vision plans are complemented by telehealth, disease‑management and musculoskeletal programs, and an EAP. Feedback suggests some perceive healthcare cost/coverage favorably and note added family‑building support such as fertility benefits.

Old Republic Title Insurance Group Insights

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The Company
Tampa, FL
3,518 Employees
Year Founded: 1907

What We Do

Old Republic Title is one of the largest title insurance groups* in the United States. We operate through a national network of Company-owned offices, affiliates, authorized agents and approved attorneys, which allows us to service our customers in both large and small markets across the country. *Members of the Group are: Old Republic National Title Insurance Company and American Guaranty Title Insurance Company. OUR MISSION Our Mission is to provide quality insurance security and related services to businesses, individuals and public institutions, and be a dependable long-term steward of the trust that policyholders and other important stakeholders place in us.

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