City Manager

Posted 19 Days Ago
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Riyadh, SAU
In-Office
Senior level
eCommerce • Food • Logistics • Retail
The Role
Lead and manage all city-level dark store operations for FMCG and fresh produce across Riyadh. Oversee Area Managers, ensure operational and commercial performance, inventory and fresh produce management, and deliver KPIs across multiple sites in a fast-paced retail environment.
Summary Generated by Built In

We are seeking an experienced City Manager to lead and oversee a network of dark stores across Riyadh, specializing in FMCG and Fresh Produce operations. The successful candidate will manage multiple Area Managers and be fully accountable for the operational and commercial performance of all stores within the city.


Requirements
  • Bachelor's degree in Business Administration, Operations, Supply Chain, or a related field.
  • Minimum 7 years of progressive experience in retail operations, supermarket chains, grocery retail, FMCG, quick commerce, or dark store operations.
  • Candidates must have direct experience managing multi-site operations within the same or a closely related industry. Applications from candidates without relevant FMCG, grocery, supermarket, or dark store experience will not be considered.
  • Proven track record of managing Area Managers, Regional Managers, or multiple store locations.
  • Strong understanding of fresh produce operations, inventory management, and retail performance metrics.
  • Excellent leadership, analytical, and problem-solving skills.
  • Ability to perform in a fast-paced, high-pressure operational environment.
  • We are specifically looking for candidates who have successfully managed large-scale operations in:
    • Supermarket and Hypermarket Chains
    • Grocery Retail
    • FMCG Distribution & Retail
    • Quick Commerce (Q-Commerce)
    • Dark Store Operations
    • Food Retail Networks

Skills Required

  • Bachelor's degree in Business Administration, Operations, Supply Chain, or related field.
  • Minimum 7 years progressive experience in retail operations, supermarket chains, grocery retail, FMCG, quick commerce, or dark store operations.
  • Direct experience managing multi-site operations within FMCG, grocery, supermarket, or dark store environments.
  • Proven track record managing Area Managers, Regional Managers, or multiple store locations.
  • Strong understanding of fresh produce operations, inventory management, and retail performance metrics.
  • Excellent leadership, analytical, and problem-solving skills.
  • Ability to perform in a fast-paced, high-pressure operational environment.
  • Experience managing large-scale operations (supermarket/hypermarket chains, grocery retail, FMCG distribution & retail, Q-commerce, dark store operations, or food retail networks).
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The Company
Year Founded: 2022

What We Do

Ninja is an online supermarket and delivery platform founded in 2022 in Riyadh, Saudi Arabia. It provides a wide range of products, including groceries, beauty, and household essentials, delivered in under 30 minutes through a network of dark stores. The company operates across Saudi Arabia and has expanded its services to other GCC countries, focusing on speed, reliability, and convenience for its customers.

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