City Manager - NYC, USA

Posted 2 Days Ago
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Brooklyn, New York, NY, USA
In-Office
Junior
AdTech • Marketing Tech • Software
The Role
Lead day-to-day execution of offline marketing campaigns across NYC: plan and optimize campaigns, manage rosters, logistics, inventory, and platform scheduling; train and review Brand Ambassadors and Team Leads; conduct field visits, analyze KPIs, resolve operational issues, and maintain incentive programs to achieve campaign objectives.
Summary Generated by Built In

What is Oppizi?
Oppizi is the first major multi-channel player in offline performance-marketing. We’ve built a technology which enables tracking, scaling and optimisation of flyering campaigns. We offer 3 channels, Hand-to-hand (in people’s hand), Door-to-Door (in people’s mailbox or on their cars), Direct Mail (in people’s mailbox via national post service). We operate in 12 countries, the main ones being Australia, New Zealand, France, UK, US, and Canada. We are very privileged to work with flagship accounts like Uber, UberEats, DoorDash,
Job Details
Work type:
Onsite, NYC Office
Start Date: August-September
Schedule: Monday-Friday, Full Time
Employment type: Full-time.
Job Description

The City Manager leads the day-to-day execution of offline marketing campaigns across NYC. This role oversees campaign planning, logistics, field operations, platform management, and team performance while managing the field team to ensure campaigns are delivered successfully.

Key Responsabilities
Campaign Operations

  • Build and publish weekly Brand Ambassador rosters
  • Develop city campaign plans and optimize campaign performance
  • Monitor campaign execution and resolve operational issues
  • Review flagged missions and oversee campaign quality
  • Create action plans based on campaign performance and reporting

Leadership & Team Managment

  • Train and develop Team Leads
  • Conduct Brand Ambassador performance reviews
  • Supervise the Junior City Manager and delegate operational tasks
  • Conduct weekly team meetings and field performance reviews

Logistics & Administration

  • Manage flyers, inventory logistics, and materials shipped to and from the office
  • Manage city invoices and administration with the Operations Team
  • Conduct weekly field visits to ensure operational standards

Campaing Performance & Reporting

  • Analyze campaign performance and KPIs with the Head of Operations and Sr. Operations Manager
  • Monitor campaign trends and recommend improvements

Platform Management

  • Ensuring all field activities are up to date in the platform
  • Manage campaign scheduling and mission rescheduling
  • Maintain incentive programs, referral campaigns, and platform automation
  • Create Mystery Shopper and Team Lead assignments

Role Scope

The City Manager is accountable for the overall performance of the NYC market, ensuring campaigns are executed efficiently, teams are supported, operational standards are maintained, and campaign objectives are achieved in partnership with the Operations Team.


Requirements
  • 2+ years in sales, operations, retail leadership, field management, logistics, or hospitality supervision
  • Must have lived in NYC 4+ years & understand local crowds/traffic
  • Excel/Google Sheets proficiency
  • Laptop + phone required
  • English required
  • Energetic, organized, adaptable leader.

Benefits
  • Competitive salary + variable
  • Health insurance after 60 days (dental and vision)
  • Possibility to grow quickly in the company for high performers
  • Fast-growing startup
  • Entrepreneurial environment

Skills Required

  • 2+ years in sales, operations, retail leadership, field management, logistics, or hospitality supervision
  • Must have lived in NYC 4+ years and understand local crowds/traffic
  • Excel/Google Sheets proficiency
  • Laptop and phone required
  • English required
  • Energetic, organized, adaptable leader
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The Company
HQ: New York, New York
254 Employees
Year Founded: 2014

What We Do

Oppizi is the leading platform that enables data-driven offline marketing campaigns. On top of the logistics and distribution services, Oppizi has developed a technology that tracks, scales and optimizes highly targeted flyer campaigns and provides full transparency across all types of offline marketing such as Street Flyering, Brand Activations or Direct Mailing. Currently operating in the US, in Australia, in New Zealand, in the United Kingdom, in Belgium and in France. Trusted by Uber, DoorDash, DiDi, The Iconic, Airtasker, Marley Spoon, MealPal, HelloFresh and many others...

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