Squircle IT Consulting Services is a leading IT solutions and services company established with a specific mission of providing comprehensive, top of the line solutions around ERP and BI. Since its inception in November, 2007, SQUIRCLE has emerged as a key player in ERP and BI space. SQUIRCLE brings together the best Technology and Domain expertise in PeopleSoft to offer a full spectrum of services ranging from Implementation, Business Consulting to Support.
Job DescriptionPASSPORT MANDATE:-
Skill: Cisco Voice – (10 Positions)
Experience: 3 to 7 years
Work Location: Pune
Notice Period: 30 – 45 Days MAX
Date: 07-Jan-17 (Saturday)
Time: 10:00 AM to 12:00 Noon
JD:
Basic Understanding of Cisco UCCE and its components like ICM , PG, CCMP , basic scripting
Sound knowledge on Cisco VOIP networks
Basic troubleshooting experience on Cisco Finesse
Experience of Cisco support with skills-
• Incident & change Management supporting Cisco UCCE/UCCH Contact Center Platforms
• Experience on Cisco Hosted Contact Centre for UCCE platform.
• Cisco ICM/CCMP/CVP/CUIC & troubleshooting.
• Scripting for call flow change or Holiday request.
• Cisco Call Manager at some instances.
• Cisco IPCC & UC Skills - CUCX, CVP, CUCM, Cisco IM & presence.
• Require to work in 24*7 shifts.
Hi,
We have multiple openings for different location, for different clients. If you are interesting in plz find the attached details.
Closing Block
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Skills Required
- 3 to 7 years relevant experience
- Understanding of Cisco UCCE and components (ICM, PG, CCMP)
- Sound knowledge of Cisco VoIP networks
- Basic troubleshooting experience on Cisco Finesse
- Experience with Cisco Hosted Contact Centre for UCCE platform
- Experience with Cisco ICM/CCMP/CVP/CUIC and troubleshooting
- Scripting for call-flow changes or holiday requests
- Experience with Cisco Call Manager / CUCM
- Cisco IPCC and UC skills (CUCX, CVP, CUCM, Cisco IM and Presence)
- Willingness to work 24x7 shifts
What We Do
Squircle IT Consulting Services Pvt Ltd is a leading IT solutions and services company established with a mission to provide comprehensive, top-of-the-line solutions specializing in Enterprise Resource Planning (ERP) and Business Intelligence (BI). Based in Hyderabad, India, the company offers a full spectrum of services ranging from implementation and business consulting to support, leveraging deep technology and domain expertise.









