Position Details:
Job Title: Cisco Network Engineer
Location: Harrisburg, PA
Duration: 3+ Months
Complete Description:
Description:
Cisco Network Engineer (Voice & Data)
• Provide First level support in the IT communications group
• Support / Maintenance / Service Desk requests
• Monitor and support the performance of all network infrastructure
• Utilize Solarwinds ORION to research & diagnose problems
• Provide front-line interaction with the PTC User Community
• Support Adds/Moves/Changes
• VOIP Phone system
• Network connectivity
• Provide post implementation break/fix support
• General
• Perform root cause analysis, debugging, and problem resolution
• Follow PTC Change Management processes and procedures
• Create and maintain requirements, documentation, and procedures.
• Develop and maintain configuration documentation
• Communicate both verbally and in writing with managers, other network support staff and with PTC business unit users
• Perform capability/knowledge transfer to PTC staff
• Possess excellent interpersonal and communication skills
• Other network projects as assigned
• Participate as needed on IT communications projects
Skill Matrix:
Additional Information
All your information will be kept confidential according to EEO guidelines.
Skills Required
- First level IT communications support experience
- Experience with network infrastructure performance monitoring
- Proficiency with Solarwinds ORION or similar tools
- Ability to support VOIP systems
What We Do
vTech solution Inc. is a Managed IT Services firm based out of Washington DC with a primary focus on Cloud Computing and Professional Services. vTech was incorporated in January 2006 under the Commonwealth of Virginia as an IT Professional firm. vTech has experienced constant growth over the years and has developed various IT service capabilities by diversifying its service portfolio to IT Consulting, Enterprise Software Solutions, and Cloud Computing Services to provide complete IT Managed Service offerings. Currently, we are one of the nation’s fastest-growing private companies and have been consecutively named in INC. 5000 list for the past five years. Our focus is to enhance the level of success for our clients by efficiently offering the highest quality services. We use the most advanced IT technologies and practices to add value to our client services. We specialized in core competencies which include Cloud solutions, Network Services, Security Solutions, Customized Application Services, System Integration, AI Tools, and Professional IT Services such as Project Management, Staff Augmentation, and IT Infrastructure Services. vTech Solution's unwavering dedication to results defines our brand. Our time-tested management processes, quality control methods, and state-of-the-art work environment ensure that our clients' most complex projects are delivered on time, on budget, and message. "vTech encourages and supports a healthy work-life balance for its employees. It offers a workplace where you can work with dignity and independence. vTech offers a competitive salary and comprehensive benefits package. We offer tuition and training expense reimbursement and a flexible work schedule."
