Libraries and Learning Resources (LLR) seeks a Circulation Supervisor to manage the Circulation/Reserve Desk, support Library operations, and ensure timely and effective service for patrons. This includes keeping the Circulation desk staffed during service hours, responding to requests or problems, working with student assistants to maintain the organization of print collections and the physical appearance of the library, assisting in collection development and reserves processing, and other projects as assigned. The Circulation Supervisor participates in Library committees and planning activities. Schedule is Sunday – Thursday, 11:0am – 7:00pm, with some changes during school breaks and summer.
Supervision (50%)
- Supervise the Circulation Desk
- Hire, schedule and submit payroll for student assistants
- Coordinate training student assistants
- Assign tasks to student assistants and supervise their work
- Supervise daily shelving of serials and books
Access and Collections (40%)
- Assist in cataloging print and digital materials
- Participate in organizing, ordering and collecting books for Reserves, including physically placing books on reserve and sending deliveries to other libraries
- Serve as backup for interlibrary loan requests
- Process print serials
- Interpret library policies for patrons
- Support Virtual Reference service
Facilities (10%)
- Coordinate maintenance of physical appearance of library facility
- Collaborate with other Library members in Library outreach activities
Required:
- A bachelor’s degree
- Excellent communication skills
- Excellent organizational skills, including attention to detail and meeting deadlines
- Ability to be reliable
- Ability to work independently
Desired:
- Supervisory experience
- Customer service experience
- Library experience or attending a graduate program in Library Science
Physical Requirement:
- Standing, sitting, manual dexterity, ability to move between offices and floors of buildings
- Ability to meet deadlines and perform well under pressure
- Ability to be physically in attendance at designated worksite during scheduled work hours
- Normal range of vision and hearing (with or without correction)
- Ability to lift up to 5-10 lbs.
Skills Required
- Bachelor’s degree
- Excellent communication skills
- Excellent organizational skills, attention to detail, and ability to meet deadlines
- Reliability
- Ability to work independently
- Ability to be physically present at the designated worksite during scheduled hours
- Ability to stand, sit, move between offices and floors, and perform manual dexterity tasks
- Ability to lift up to 5–10 pounds
- Supervisory experience
- Customer service experience
- Library experience or enrollment in a graduate library science program
What We Do
Massachusetts College of Pharmacy and Health Sciences (MCPHS) is an innovator in health and professional education, preparing future generations of global leaders to improve public health. With over 7,000 students across campuses in Boston, Worcester, and Manchester, MCPHS is one of the largest and most highly-ranked institutions for health and life sciences, dedicated to advancing the healthcare landscape through education and clinical practice.
