Circulation Billing Supervisor

Sorry, this job was removed at 04:11 p.m. (CST) on Tuesday, Jun 03, 2025
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Willoughby, OH
Hybrid
Cloud • Consumer Web • Digital Media • News + Entertainment
Transforming the future of media! We pride ourselves on sharing engaging stories that inform, inspire, and connect!
The Role

Summary: 

This position is responsible for ensuring all circulation billing activities and circulation collections activities are completed timely and accurately for all properties managed in the Shared Services Center.

*This is a remote role but you must reside in Ohio or Colorado.

What you will do:

  • Supervise the Circulation Billing Team within the Shared Services Center to ensure all circulation billings are completed timely and accurately; manage the month end close process to ensure all circulation close activities are completed timely and accurately

  • Act as a subject matter expert in circulation billing process and systems

  • Assist in clearing reconciling items that may appear in circulation accounts, up to and including detailed account research

  • Responsible for establishing productivity and quality performance measurements, monitoring performance against established goals, and coaching employees on process improvements

  • Assist with billings and adjustment/return entry as needed

  • Provide customer service to key contacts at field location

  • Responsible for creating an environment and culture that fosters process improvement, high performance teams, employee growth, extraordinary customer service, and market-driven competitiveness in Billing

  • Enforce all policies, controls, processes and procedures related to circulation billing

  • Identify areas for process improvement and increased efficiency

  • Ensure all documentation is up-to-date, accurate and easy to understand

  • Assist with the integration of new properties into the Shared Services Center

  • Support Circulation Billing Manager with special projects and reporting

What you will bring:

  • Associate’s degree preferred

  • Five years of billing experience with two to three years of supervisory experience

  • Ability to analyze and resolve problems using critical analysis with minimal supervision; expected to take initiative to refine procedures, notify senior management of potential issues, use tact and diplomacy in servicing the client, communicating with others and demonstrate ethical behavior at all times

  • Demonstrated ability to create Excel spreadsheets using formulas and pivot tables as needed

  • Strong leader

  • Ability to communicate technical problems to the appropriate IT staff for system functionality issues and resolution

Benefits and Compensation:

The salary for this position is $58,000. Pay is based on several factors including but not limited to geographic location, education, work experience, time in role, certifications, etc. In addition to your salary, the Company offers eligible employees a variety of benefits including medical, dental, life and disability insurance, 401k, as well as paid time off and select paid holidays (all benefits are based on eligibility). Please click the following link for more detailed information: http://www.mybensite.com/mng

Who we are:

At MediaNews Group, our employees are our greatest asset. MediaNews Group (MNG) was established in 1985 and has over 4,000 employees nationwide including subsidiaries and other corporate affiliates. There are more than 100 different brands within our portfolio. In addition to our print products, we are a client-centric digital organization that brings scale, precision, and sophistication to digital marketing. Leveraging the belief that people matter as much as technology, our suite of products, including Adtaxi, helps advertisers solve complex marketing challenges with custom, performance-driven solutions.  Readers turn to us for all the news and information that matters to them nationwide. Adtaxi is an exclusive program with the ability to reach 196M or 95% of the U.S. wired population that was established in 2010. Learn more at www.medianewsgroup.com.

“3x Built In Best Places to Work Winner - 2023, 2024 & 2025”

 

EEO Statement:

 

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

How To Apply:

  • Please submit an online application along with your resume for this position here:https://myworkdaycenter.wd5.myworkdayjobs.com/MNG/job/Willoughby-Ohio/Circulation-Billing-Supervisor_R2453

 

Closing Date:

  • Continuous recruitment until the position is filled

Conditions of Employment: 

  • A full pre-employment background check will be conducted as part of the selection process. Must be willing to submit and pass the necessary required checks

#LI-AR1 #LI-REMOTE

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The Company
HQ: Denver, CO
4,000 Employees
Year Founded: 1985

What We Do

At MediaNews Group, our employees are our greatest asset.

MediaNews Group (MNG) was established in 1985 and has over 4,000 employees nationwide including subsidiaries and other corporate affiliates. There are more than 100 different brands within our portfolio. In addition to our print products, we are a client-centric digital organization that brings scale, precision, and sophistication to digital marketing. Leveraging the belief that people matter as much as technology, our suite of products, including Adtaxi, helps advertisers solve complex marketing challenges with custom, performance-driven solutions. Readers turn to us for all the news and information that matters to them nationwide. Adtaxi is an exclusive program with the ability to reach 196M or 95% of the U.S. wired population that was established in 2010. Learn more at www.medianewsgroup.com.

Why Work With Us

We are a team-first culture that ensures every employee has the opportunity to grow and learn. At MNG, we promote from within and work with team members to achieve their full potential. We truly believe that failure is not a setback, but an opportunity. Join our team and feel good about what you're doing and where you're going!

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