The Role
Provides governance and operational support to the UK CIO within a regulated global bank. Manages strategy execution, governance forums, executive papers, risk and control activities, SMF24 accountability, regulatory engagement, stakeholder communications, and CIO meeting preparation. Produces scorecards, reports, recommendations, and briefing materials while overseeing actions, decisions, events, off-sites, and related administration.
Summary Generated by Built In
THE OPPORTUNITY
A leading Tier 1 global bank is seeking an experienced Governance Manager to provide dedicated operational and governance support to the UK Chief Information Officer.
The role sits within the GCIO COO function — the operational backbone of the CIO organisation — and acts as a key enabler across strategy execution, risk and control, and regulatory requirements.
This is a high-trust, high-visibility position. You will act on behalf of the UK CIO for day-to-day management activities, manage governance commitments across Group-level forums, and operate directly with senior executives and regulators.
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PURPOSE OF THE ROLE
- Provide the UK CIO with dedicated governance support across the execution, oversight, and coordination of key activities within the Technology function
- Act on behalf of the UK CIO for day-to-day management activities, ensuring risk, control, and regulatory requirements are met at all times
- Partner with the CIO senior leadership team to drive performance and cultural change across a high-performance technology organisation
- Translate CIO strategy into clear, simplified messaging for internal and external stakeholders at all levels
- Manage the UK CIO's commitments across Group-level governance forums — authoring and reviewing papers for steering committees, risk forums, and executive committees
- Ensure the UK CIO is fully prepared and briefed for key supplier, customer, and regulatory meetings
- Oversee key administration services including external events, off-sites, and CIO travel
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KEY RESPONSIBILITIES
Governance of Strategy Execution
- Support tactical and longer-term CIO strategy by working closely with the CIO Leadership Team stakeholders
- Proactively monitor and manage the execution of CIO strategy through production of scorecards and supporting insight for the CIO executive team
- Schedule and run periodic CIO governance forums and leadership team meetings; drive actions through to completion and log decisions formally
- Actively contribute to management reports, presentations, and papers; provide periodic updates for the UK CIO as required
- Investigate emerging risks and issues; produce reports and form recommendations for action
- Manage and document SMF24 accountability — including regular review and maintenance of Statements of Responsibilities (SoRs), accurate mapping of accountabilities, timely updates as structures change, and regulatory alignment of reporting
Customers & Stakeholders
- Provide analysis and support to external parties including regulators — in response to queries and audits, and proactively through stakeholder engagement
- Engage with stakeholders across the CIO function to ensure regulatory and legal commitments are met and proactive issue management is maintained
- Develop strong relationships with Global Businesses, Group Functions, and the GCOO executive team
Operational Effectiveness & Control
- Ensure all meetings attended or chaired by the UK CIO are run effectively — secretarial oversight, briefing notes, proactive action management, and forward planning of meeting cadence
- Demonstrate thought-leadership to support the UK CIO in delivering the bank's technology strategy
- Ensure all legal and regulatory responsibilities are met across the CIO function at all times
Requirements
ESSENTIAL REQUIREMENTS
- Proven experience operating in a complex matrix environment at a regulated financial institution — Tier 1 bank, building society, or equivalent
- Demonstrable experience managing or supporting SMF24 accountability under the FCA/PRA Senior Managers & Certification Regime (SM&CR) — including Statements of Responsibilities, accountability mapping, and regulatory reporting
- Strong track record of managing CIO, CTO, or COO-level governance: forum management, board/exec paper authoring, leadership team meeting cadence
- Ability to translate complex technology strategy into clear, simplified messaging for C-suite and board-level audiences
- Exceptional stakeholder management skills — credible at C-suite level, experienced engaging with external regulators
- Strong analytical and problem-solving capability: able to synthesise complex information and produce data-driven recommendations
- Experience simplifying processes, removing blockers, and accelerating the pace of change in large, matrixed organisations
- Expert knowledge of the financial services regulatory environment: FCA/PRA, SM&CR, and broader technology governance frameworks
Skills Required
- Proven experience operating in a complex matrix environment at a regulated financial institution, such as a Tier 1 bank, building society, or equivalent.
- Experience managing or supporting SMF24 accountability under the FCA/PRA Senior Managers & Certification Regime, including Statements of Responsibilities, accountability mapping, and regulatory reporting.
- Strong experience managing or supporting CIO, CTO, or COO-level governance, including forums, board or executive papers, and leadership team meeting cadence.
- Ability to translate complex technology strategy into clear, simplified messaging for C-suite and board-level audiences.
- Exceptional stakeholder management skills, including credibility at C-suite level and experience engaging with external regulators.
- Strong analytical and problem-solving capability, with the ability to synthesize complex information and produce data-driven recommendations.
- Experience simplifying processes, removing blockers, and accelerating change in large, matrixed organizations.
- Expert knowledge of the financial services regulatory environment, including FCA/PRA, SM&CR, and broader technology governance frameworks.
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The Company
What We Do
Yadimen Consulting is a technology consulting firm focused on financial-services organizations. It delivers technology implementation and strategic consulting services, drawing on expertise in data engineering, fraud strategy, data science, enterprise platforms, and product implementation. The company operates across the US, UK, Nordic countries, and Western Europe, helping clients address sector-specific technology challenges and opportunities through tailored solutions for financial institutions and regulated businesses.
