CIO Consultant

CIO Consultant

As a CIO Consultant you will become a trusted adviser to our clients by learning their business needs and identifying how technology can help facilitate key business objectives.  We will rely on your outstanding organizational skills, initiative, and customer orientation.

You will work with your clients, but you will not be alone; our network engineers, client service team, and sales support will all be there to help. We’ll free you to do what you do best, and we’ll trust you to do what’s right. You’ll quickly see that we live by our core values: tell the truth, do the right thing, and everyone benefits.

In this role, you will be able to satisfy your curiosity about business, stay current with the latest technology, and manage large-scale projects.

Your Qualifications

• BS/BA degree required (MBA candidate preferred).
• 10 or more years of relevant experience, such as managing an IT department (e.g. IT Director, VP of Information Technology, or Chief Information Officer) or acting as a Virtual Chief Information Officer (vCIO) for a Managed Services Provider (MSP).
• Extensive experience working with C-suite executives in a consultative fashion.
• Strategic thinker with the ability to synthesize complex business and technical data.
• Service-oriented with a passion for building strong relationships.
• Comfortable in a collaborative environment, interfacing with both external client contacts and internal account teams.
• Core skillset includes:
  • Effective executive presentation and meeting management
  • Clear and concise written and verbal communication
  • Project management, including budgeting
  • Change management
  • Leadership and staff development
  • Practical experience with both the use and deployment of Generative AI in organizational settings

Your Attributes

• Client-focused. You are empathetic and “read” people and situations well. You like to take care of people and help make their work easier. You have a client-first mentality and embed yourself into their organization learning all aspects of their operations, culture, and technology.

• Problem Solver. You have a knack for solving problems; it's essentially part of your nature.

• Flexible. You adjust to changing priorities and operate effectively in a fluid environment.
• Scrupulous, ethical, and honest. You are beyond reproach in business dealings. Internally and externally, you are known to be reliable, accountable, and trustworthy.
• Team player. You have a proven track record for getting results by building strong relationships and partnerships, both with outside clients and internal staff. You promote accountability, foster trust, and are responsive to concerns or questions.
• Collaborative. You readily share information and understand that due to working with a variety of clients in different kinds of technological environments, you need to document client issues, needs, and records of work. You also know how to bring the right internal resources together to drive results for your clients.

What We Offer 

• You won’t have to leave us to get ahead. Our high performers stick with us and grow with us. We’re good at what we do. We have fun, and we are fun. 
• You will spend the first 4-6 weeks training and learning so that you can confidently work with our clients. You will be joining a culture that values ongoing training and sets you up to succeed.
• You get to look good. Between our commitment to your training and our process of managing client information, you will be well-informed and knowledgeable about client needs and the technology that you are working with. When you need it, help is always available.
• You play a key role in helping others succeed, and you get to see the daily impact and importance of your work. You aren’t a cog in the wheel – you matter. 
• We’ll provide certification and training opportunities, including certification testing reimbursement.
• We offer a competitive salary and benefits, including medical, dental, vision, and life insurance, 15 days of PTO annually, tuition reimbursement, a laptop and more.
  

About Optimal Networks 

 
Founded in 1991, Optimal Networks, Inc. is a values-based consulting organization that helps small and mid-sized law firms, associations, and businesses solve problems by way of thoughtful technology guidance and white-glove service. 

Our Founder & CEO literally wrote the book on strategic legal technology, which you can learn more about here.  

With nearly 20 workplace excellence awards under our belts and a top ethics award to boot, we take our people and our environment to heart. Take a look at the Team page on our website  and listen to this podcast with our Founder & CEO to see (and hear) what we mean. 

It boils down to this: a team that is happy and engaged is going to provide its clients with the absolute highest level of service. We’re about helping people in the best possible way and delivering the kind of support that our competitors wish they could match. 

Join us (hurry up...do it now!)