CIAM Lead Engineer

Posted One Month Ago
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Chennai, Tamil Nadu, IND
In-Office
Senior level
eCommerce • Retail • Software
The Role
Lead transformation and modernization initiatives across customer and workforce identity platforms. Serve as an IAM subject matter expert, troubleshoot complex platform issues, design scalable standards-based solutions, and maintain SOPs, wireframes, and technical documentation. Collaborate with cross-functional stakeholders to deliver secure, stable, compliant identity and access management capabilities using modern IAM platforms, OIDC, access management principles, and cloud-based SaaS solutions.
Summary Generated by Built In
We are seeking an experienced CIAM Lead Engineer to drive transformation initiatives across our CIAM and Access Management/SSO landscapes. This role will be pivotal in delivering secure, scalable, identity solutions across the enterprise.

Duties & Responsibilities

·       ·  Lead IAM Transformation: Drive modernization efforts across customer and workforce identity platforms, ensuring alignment with organizational security and scalability goals.

·       ·  Platform Expertise: Serve as a Subject Matter Expert (SME) for troubleshooting identity-related issues and platform challenges.

·       ·  Documentation & Design: Develop and maintain Standard Operating Procedures (SOPs), system wireframes, and technical documentation to support IAM processes.

·       ·  Cross-Functional Collaboration: Build strong partnerships with stakeholders across business units, acting as a trusted advisor for identity and access initiatives.

·       ·  Security & Stability: Ensure all systems, applications, and processes adhere to security best practices and remain stable and compliant.

·       ·  Standards-Based Approach: Implement scalable identity solutions leveraging industry standards and frameworks.

·       ·  Lead IAM Transformation: Drive modernization efforts across customer and workforce identity platforms, ensuring alignment with organizational security and scalability goals.

·       ·  Platform Expertise: Serve as a Subject Matter Expert (SME) for troubleshooting identity-related issues and platform challenges.

·       ·  Documentation & Design: Develop and maintain Standard Operating Procedures (SOPs), system wireframes, and technical documentation to support IAM processes.

·       ·  Cross-Functional Collaboration: Build strong partnerships with stakeholders across business units, acting as a trusted advisor for identity and access initiatives.

·       ·  Security & Stability: Ensure all systems, applications, and processes adhere to security best practices and remain stable and compliant.




Requirements

Basic Qualifications

·       ·  Experience: 6–8 years in Identity and Access Management roles, with proven experience in transformation projects.

Technical Skills:

  • Hands-on experience with modern IAM platforms such as Ping AIC, Okta, Saviynt, SailPoint
  • Strong understanding of standards based architecture (OIDC), Access Management, and deploying cloud based SaaS solutions.
  • Documentation Skills: Ability to create SOPs, wireframes, and technical documentation.
  • Problem-Solving: Proven ability to troubleshoot complex identity and platform issues.
Preferred Qualifications

·       ·  Experience in large-scale IAM transformations.

·       ·  Familiarity with security standards and compliance frameworks (e.g., NIST, ISO).





Skills Required

  • 6–8 years of experience in Identity and Access Management roles
  • Experience leading or contributing to IAM transformation projects
  • Hands-on experience with Ping AIC, Okta, Saviynt, or SailPoint
  • Strong understanding of standards-based architecture, including OIDC
  • Understanding of access management and cloud-based SaaS solutions
  • Ability to create SOPs, wireframes, and technical documentation
  • Proven ability to troubleshoot complex identity and platform issues
  • Experience in large-scale IAM transformations
  • Familiarity with security standards and compliance frameworks such as NIST and ISO
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The Company
12,060 Employees
Year Founded: 1986

What We Do

Staples India is Staples’ technology and innovation hub in Chennai, building platforms, systems, and digital solutions that support the company’s global operations and future of work. Staples serves consumers and businesses with workplace products and services, including office supplies, janitorial products, technology, furniture, breakroom essentials, print and marketing, shipping, travel, and promotional offerings. Its India teams focus on engineering, eCommerce, process optimization, and enterprise solutions.

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