CHR Support Specialist

Posted 4 Days Ago
Be an Early Applicant
Roanoke, VA, USA
Hybrid
Mid level
Consulting • Financial Services
The Role
Provides application and system support to internal and external clients, resolves requests, coordinates client-related processes, administers systems, researches issues, prepares complaint responses, supports training, maintains documentation, and helps ensure policy and regulatory compliance.
Summary Generated by Built In

#LI-OD1 #LI-Hybrid

Responsibilities

Essential Functions and Primary Duties

 

  • Working under direction, provides application and system support for clients

  • Resolve a full range of internal and external requests

  • Assist with the coordination of various processes and programs as they relate to client needs

  • May have administrator duties, or oversight responsibilities on applicable systems

  • Prepare responses to client complaints under supervision by more senior management

  • Work on data collection, fact-finding and research

  • May have responsibility to conduct and/or coordinate training of others

  • May have responsibility for compliance and administration of applicable corporate policies, local policies and federal and state regulations

  • May be responsible for documentation

  • Additional responsibilities as assigned

 

Preferred Qualifications

 

  • Bachelor's degree

Qualifications

Minimum Qualifications

 

  • High School Diploma or GED equivalent required

  • Three to five years’ experience in workforce in a responsible position

  • Must maintain licenses and/or certifications relative to area of responsibility

  • Demonstrated ability to communicate verbally and in writing both internally and externally

  • Proficient use of applicable technology

  • Ability to work in a team environment

  • Strong organizational skills, time management skills with ability to multi-task and prioritize

  • Ability to travel as necessary

About Us

CBIZ, Inc. (NYSE: CBZ) is a leading professional services advisor to middle-market businesses nationwide. With industry knowledge and expertise in accounting, tax, advisory, benefits, insurance, and technology, CBIZ delivers actionable insights to help clients anticipate what is next and discover new ways to accelerate growth. CBIZ has more than 9,500 team members across 23 major markets coast to coast.

CBIZ strives to be our team members' employer of choice by creating an environment where team members are appreciated, recognized for their contributions, and provided with opportunities to grow, both personally and professionally, throughout their careers.

Together, CBIZ and CBIZ CPAs are ranked as one of the top providers of accounting services in the United States. CBIZ CPAs is an independent CPA firm that provides audit, review and attest services, while CBIZ provides business consulting, tax and financial services. In certain jurisdictions, CBIZ CPAs operates under its previous name, Mayer Hoffman McCann P.C.

Skills Required

  • High school diploma or GED equivalent
  • Three to five years of workforce experience in a responsible position
  • Maintain licenses and certifications relevant to the area of responsibility
  • Strong verbal and written communication skills
  • Proficiency with applicable technology
  • Ability to work in a team environment
  • Strong organizational and time management skills, with ability to multitask and prioritize
  • Ability to travel as necessary
  • Bachelor's degree
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The Company
HQ: Cleveland, OH
3,512 Employees

What We Do

Named one of the "Best & Brightest Places to Work for"​ in the Nation, CBIZ, Inc. (NYSE: CBZ) provides professional business services that help clients better manage their finances and employees. CBIZ provides its clients with financial services including accounting, tax, financial advisory, government health care consulting, risk advisory, real estate consulting, and valuation services. Employee services include employee benefits consulting, property and casualty insurance, retirement plan consulting, payroll, life insurance, HR consulting, and executive recruitment. As one of the nation’s largest brokers of employee benefits and property and casualty insurance, and one of the largest accounting and valuation companies in the United States, the Company’s services are provided through more than 100 Company offices in 33 states. CBIZ is associated with Mayer Hoffman McCann P.C. (MHM)*, a national, independent CPA firm. Through this association, we offer audit and attest services.

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