Why Telepatia
The world's most scarce resource isn't time — it's medical attention. Doctors spend 40–70% of their day typing instead of caring for patients. At Telepatia, we're changing that.
We build real-time AI products for healthcare — medical transcription, clinical record generation, and EMR integrations across Brazil and Colombia. Our flagship, AI Doctor, is part of a suite of four AI Healthcare Employees built by doctors, for doctors.
What You'll Do
You’ll help doctors experience the future of medicine — where documentation happens automatically. Your job is to turn first-time users into active advocates by guiding them through their first consultations with Telepatia’s AI Scribe, supporting them hands-on, and ensuring they reach consistent usage that makes the tool indispensable.
Provide on-site support (technical and emotional) to ensure a smooth transition to AI-assisted documentation.
Monitor adoption metrics: consultations per doctor, drop-off rate, and time to first success.
Collect feedback and communicate insights to product and engineering teams.
Assist with patient consent (consentimiento informado) and ensure compliance.
Coordinate with Forward Deployed Engineers for setup and technical troubleshooting.
Train new users on best practices to maximize accuracy and speed.
Identify champions within hospitals who can help scale usage organically.
Guide doctors during their first consultations using Telepatia’s Scribe platform.
What You HaveClinical research coordinators or assistants (used to managing consent and protocols).
Hospital operations or patient experience staff (already deal with doctors, scheduling, and patients).
Auxiliares de enfermería o instrumentadores who want to move to a non-clinical, tech-related role.
Visitadores médicos junior (medical reps tired of pharma sales pressure but great with doctors).
From tech/ startup side:
Onboarding / Implementation specialists
Field operations from delivery, POS, or fintech startups (who activate merchants, drivers, or retail users).
Customer success or “support on-site” profiles from SaaS or medical device startups
Skills Required
- Clinical research coordinator or assistant experience (managing consent and protocols)
- Hospital operations or patient experience experience (scheduling, working with doctors and patients)
- Auxiliar de enfermería or instrumentador background seeking transition to tech role
- Visitador médico junior (medical rep) experience engaging with doctors
- Onboarding / Implementation specialist experience in tech or SaaS
- Field operations experience (delivery, POS, fintech) activating users/merchants
- Customer success or on-site support experience in SaaS or medical device startups
- Experience obtaining patient consent and ensuring compliance (consentimiento informado)
- Experience training users and providing on-site technical troubleshooting
- Ability to collect user feedback and coordinate with product and engineering teams
What We Do
Telepatia is a healthtech company building AI-powered clinical intelligence for healthcare systems in Latin America and beyond. Its platform works within clinical workflows to transcribe consultations in real time, generate structured medical records, provide evidence-based decision support, and integrate with existing health systems. Built by doctors and born at Stanford, Telepatia aims to reduce clinicians’ cognitive load, improve patient experiences, and strengthen adherence to care protocols.
