Chief Technology Officer

Posted 14 Hours Ago
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Noida, Gautam Buddha Nagar, Uttar Pradesh, IND
In-Office
Expert/Leader
Agency • eCommerce • Information Technology • Consulting
The Role
Senior technical leader responsible for architecture and design authority, technical governance, AI tooling adoption, global collaboration, partner enablement, and building a high-performing cross-functional engineering and architecture organisation to deliver consistent, scalable enterprise commerce and MarTech solutions.
Summary Generated by Built In
Who We Are

WPP Enterprise Solutions designs, builds, and operates the growth systems that competitive businesses rely on. In a world where Al is reshaping how companies drive growth, we lead clients in business transformation and marketing modernization, connecting strategy directly to execution. Our 12,000 experts in engineering and platforms, commerce, consulting, content transformation, CRM, and CX work within a unified global operating unit across 40+ markets. WPP Enterprise Solutions works alongside best-in-class partners including Adobe, AWS, Braze, Google, Microsoft, Salesforce, and Shopify, as well as innovators in AI, to deliver growth solutions tailored to the needs of our clients’ businesses. VML, part of WPP, supports WPP Enterprise Solutions by helping brands activate transformation through creativity and experience.

The opportunity

WPP Enterprise Solutions is building technology leadership across the globe to power its focus on technical transformation. The Global Talent Hub is our centre of engineering and architecture excellence, providing the technical capability and capacity that underpins global delivery.

The CTO for the Global Talent Hub is a senior technical leader who owns the "How" and the "How well" of delivery — the technical authority behind WPP Enterprise Solutions' engineering and architecture teams based in the hub. While commercial strategy, go-to-market, and client relationships are predominantly won and shaped in our global markets, this role ensures those ambitions are delivered to a consistently high technical standard.

You will provide architectural and technical leadership across the hub's engineering and architecture teams, run internal technical governance, drive the adoption and measurement of AI tooling, and build a high-performing cross-functional organization. You will work hand-in-hand with global locations and Operating Companies (OpCos) to understand what they need — including the required level of technical specification — and translate that into clear, actionable direction for hub teams. Working alongside the SVP of Engineering, who leads hands-on delivery execution, you will focus on architecture, design integrity, technical standards, and continuously evolving how the teams work

What you’ll be doing
  • Architecture & Design Authority:Act as the senior authority on architecture and design across the hub, ensuring solutions are well-structured, scalable, and consistent with best practice across all global deliveries.
  • Technical Governance:Establish and chair internal technical governance — architecture review, design and delivery standards, security, quality, and technical risk management — setting and enforcing the standards teams work to.
  • Global Collaboration & Requirements Translation:Partner with global locations and OpCos to understand delivery requirements and the expected level of technical specification, translating these into structured inputs, standards, and guidance for hub teams.
  • Innovation & Ways of Working:Bring an innovation mindset to how the teams operate — identifying where ways of working need to evolve and introducing new processes, tooling, and practices to raise productivity, quality, and consistency.
  • AI Tooling Adoption & Measurement:Own the adoption of AI-enabled engineering tools across the hub, defining how their use, impact, productivity, and quality gains are measured and continuously improved.
  • Building a High-Performing Team:Build, scale, and develop a high-performing cross-functional engineering and architecture organisation — driving capability building, talent development, and career progression, in partnership with the SVP of Engineering.
  • Platform & Partner Enablement:Maintain strong technical alignment with key platform partners (Adobe, Salesforce, Shopify, Google, AWS, etc.), keeping teams certified, current with product roadmaps, and at the forefront of platform capabilities.
  • Cross-OpCo Delivery Coordination:Coordinate across OpCos within WPP to ensure hub teams deliver unified, high-quality technical solutions that meet the needs of global engagements.
What we want from you
  • Proven track record of senior technical leadership, ideally within the  E-Commerce and MarTech sectors.
  • Strong background in architecture and design across enterprise-scale solutions.
  • Extensive experience leading large engineering and architecture teams within a delivery-focused offshore/nearshore service-hub environment.
  • An innovation mindset, with a track record of evolving team ways of working — introducing new processes, practices, and tooling to improve performance.
  • Solid working knowledge of enterprise MarTech and Commerce technologies.
  • Strong expertise across enterprise ecosystems — Adobe (AEM, Commerce), Salesforce (Commerce, Marketing), Shopify, and cloud platforms such as AWS and GCP.
  • Demonstrable experience operating within sophisticated global delivery models (onshore, nearshore, offshore) supporting large enterprise accounts.
  • Experience defining and running technical governance — standards, architecture review, quality, and technical risk management.
  • A track record of driving the adoption and measurement of AI tooling within engineering teams.
  • Experience working with key platform partners (Adobe, Salesforce, Shopify, Google, AWS) to maintain certifications, tier status, and roadmap alignment.
  • Prior experience within a major technology consultancy, systems integrator, or digital agency is highly preferred.
  • Strong communication and influencing skills, with the ability to align hub teams with global technical and delivery leaders and set clear technical direction.
What we can offer you

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.


AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

About WPP

WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence and world-class partnerships – all united by our agentic marketing platform, WPP Open – we help clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com.

WPP (VML/WPP Enterprise Solutions) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. 

When you click "Submit Application", this will send any information you add below to WPP (VML/WPP Enterprise Solutions). Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.

Skills Required

  • Proven track record of senior technical leadership
  • Experience in E-Commerce and MarTech sectors
  • Strong background in enterprise-scale architecture and design
  • Extensive experience leading large engineering and architecture teams in offshore/nearshore service-hub environments
  • Experience defining and running technical governance (architecture review, standards, quality, technical risk management)
  • Track record of driving adoption and measurement of AI-enabled engineering tooling
  • Working knowledge of enterprise MarTech and Commerce technologies
  • Expertise with Adobe (AEM, Commerce), Salesforce (Commerce, Marketing), Shopify, and cloud platforms (AWS, GCP)
  • Experience operating within global delivery models (onshore, nearshore, offshore) for large enterprise accounts
  • Experience maintaining partner certifications, tier status, and roadmap alignment with platform partners
  • Innovation mindset and experience evolving ways of working, processes, tooling, and practices
  • Prior experience within a major technology consultancy, systems integrator, or digital agency
  • Strong communication and influencing skills to align global technical and delivery leaders
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The Company
10,000 Employees

What We Do

VML Enterprise Solutions is VML's technology and transformation unit that unites the agency's technology and data groups to deliver consulting, engineering, data, automation and platform services. It supports global brands with AI-enabled solutions, commerce and customer experience transformation, and scalable platform delivery through integrated consulting and technology capabilities.

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