Chief Steward

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

An iconic hideaway on the glamorous Athens riviera, reborn. On the sophisticated Athens Riviera, at the tip of a pine-clad peninsula, Four Seasons offers the best of both worlds: a laid-back seaside escape just 30 minutes from the historical city centre. Discover the wonders of ancient civilization at the Acropolis, then return to Four Seasons to unwind and relax. Four Seasons Astir Palace Hotel Athens opened in March 2019 and provides a preferred address for both business and leisure travelers, and the highly personalized, anticipatory service that Four Seasons guests expect and value around the world. The Arion Hotel was built in 1967 and has 106 keys and 61 Bungalows, and the Nafsika opened in 1980 and has 136 keys. Under the same ownership is a large private beach club and marina. Nafsika is open through the year, while Arion and the bungalows operate eight months of the year. Adding to the complement of on-site F&B operations (8 Restaurants and Bars), there are also two third party restaurants on site.

About the role
At Four Seasons, we believe that our people are the heart of everything we do. We are committed to providing an exceptional work environment where employees can grow, thrive, and deliver the outstanding service that defines us. We are currently looking for a Chief Steward to join our Stewarding team at the iconic Four Seasons Astir Palace Hotel Athens.

As a Chief Steward, you will lead and oversee the entire stewarding department to ensure impeccable hygiene, operational efficiency, and compliance with all health and safety standards. You will manage a diverse team, maintain high standards of cleanliness, and collaborate closely with Food & Beverage and kitchen teams to provide an exceptional guest experience in our large resort environment.

What You Will Do:

• Recruit, train, mentor, and evaluate stewarding staff to maintain excellent operational standards.

• Supervise all stewarding activities including permanent, seasonal, and outsourced personnel.

• Implement and oversee rigorous cleaning schedules for kitchens, storage, employee dining areas, and stewarding equipment.

• Ensure compliance with all health, safety, and sanitation regulations.

• Monitor the washing and distribution of china, silverware, glassware, pots, and pans.

• Manage labor schedules, budgets, and inventory controls to optimize efficiency and control costs.

• Oversee maintenance and preventive care of all stewarding machinery and equipment.

• Coordinate with Purchasing on annual orders and inventory management.

• Collaborate with Executive Chef, Food & Beverage Directors, and Banquet teams to coordinate service and banquet operations.

• Prepare reports on department performance, inventory, breakage, and operational issues.

• Support health, safety, and emergency procedures across the department.

• Maintain professional appearance and enforce uniform standards.

• Perform additional duties as assigned by the Executive Chef or management.

What You Bring:

• Proven experience in stewarding or related hospitality management roles, ideally within large hotels or resorts.

• Strong leadership and people management skills.

• In-depth knowledge of hygiene, sanitation standards, and food safety regulations.

• Competency in budget management, inventory control, and cost optimization.

• Familiarity with stewarding equipment maintenance and operation.

• Proficiency in Microsoft Office and relevant hospitality software.

• Excellent communication and interpersonal skills.

• Flexibility to work varied hours, including weekends and holidays.

• Certification in food handling and sanitation as required by local regulations.

What We Offer:

• Employee Meals and Uniform & Laundry provided.

• Ticket Restaurant Monthly Amount of €100.

• Bus Transportation to/from Elliniko.

• Employee Recognition Program with monthly awards.

• Opportunities for Global Travel through Task Forces and Transfers.

• Employee Travel Program (after 6 months of service, enjoy complimentary nights in Four Seasons properties worldwide).

At Four Seasons Astir Palace Athens, we foster a culture of excellence and continuous learning. Join us and be part of a team dedicated to delivering unforgettable guest experiences in a stunning environment. Your leadership and dedication will help us create moments that matter.