Chief of Staff

Posted 4 Days Ago
Be an Early Applicant
Chicago, IL, USA
Hybrid
137K-240K Annually
Senior level
Artificial Intelligence • Cloud • Fintech • Information Technology • Analytics • Financial Services • Cybersecurity
Dynamic careers. Brighter futures. Achieve greater.
The Role
Lead CEO office operating rhythm, coordinate executive priorities, prepare CEO/board materials, manage performance reviews and dashboards, drive cross‑functional execution, and support high‑impact communications and events.
Summary Generated by Built In

About Northern Trust:

Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.  

Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

The Chief of Staff for the Office of the CEO is responsible for ensuring the CEO’s time, priorities, and operating rhythm are aligned with the strategic needs of the organization. Reporting to the Chief Administrative Officer, this role provides orchestration, structure, and clarity across executive priorities.This role serves as a central point of coordination for the CAO on matters intersecting with the Office of the CEO—ensuring information flows efficiently, decisions move forward, follow‑ups are closed, and the Leadership Team operates with shared focus.The Chief of Staff is also a key partner to Corporate Strategy, Corporate Communications, Finance, Legal, and the Corporate Secretary’s office to ensure that the CEO’s internal and external commitments are well prepared, high‑quality, and aligned with Northern Trust’s strategic direction.Given Northern Trust’s global scale and regulatory environment, the role requires fluency in board governance, enterprise risk standards, and coordination across a matrixed operating model.Major DutiesOperating Rhythm Management·Lead Northern Trust’s operating routines, including agenda setting, materials preparation, and action‑item management.·Ensure topics are appropriately prioritized and that decisions and follow‑ups are clearly communicated and tracked to completion.·Participate in meetings, as required, to understand strategic context and translate discussions into clear follow‑up actions.Strategic Performance Management·Partner with Corporate Strategy to manage Quarterly Operating Reviews (QORs) and enterprise performance routines, synthesizing insights into CEO‑ready narratives, metrics, and dashboards that clearly reflect performance against strategic priorities.·Lead ad‑hoc analyses to refine performance metrics, challenge existing assumptions, and ensure measures are fit for purpose through cross‑team collaboration.·Work across teams to ensure metrics are appropriately cascaded into Board and Committee materials and performance scorecards.·Anticipate issues, remove obstacles, and create the conditions for the Leadership Team to operate with clarity and forward momentum.Communication and Relationship Management·Partner with the Chief Administrative Officer, Chief Marketing and Communications Officer, and Head of Corporate Strategy to shape and deliver CEO‑driven internal communications, including town halls, EVP forums, and partner messages.·Ensure the CEO is fully prepared for each engagement with high‑quality talking points, decks, and briefing materials, supplementing with data and analysis as needed.·Support select CEO external engagements by preparing follow‑up correspondence.Board Operations·Partner with the Chief Administrative Office and Corporate Secretary’s office to prepare for Board and Committee cycles.·Coordinate all aspects of Board engagement logistics, including agenda sequencing, visit itineraries, director communications, seating plans, and event coordination.Role Expectations & Working StyleSuccess in this role requires a high‑energy, highly adaptive operator who thrives in a fast‑paced, ambiguous environment. The Chief of Staff must combine sound judgment with pace, discretion, and a strong service orientation.·Demonstrates a strong bias for action, moving work forward with urgency while maintaining high standards of quality and judgment.·Learns quickly and is comfortable rapidly coming up the curve on complex, unfamiliar topics across strategy, finance, risk, regulation, and operations.·Able to toggle seamlessly between strategic thinking and tactical execution, often across multiple priorities in the same day.·Brings a service‑focused mindset, along with the resilience and discretion essential to the role.

·Comfortable operating in a highly matrixed organization and navigating ambiguity with composure and sound judgment.

·Expected to be in the office 5 days per week, working in close proximity to the CEO, CAO, and Leadership Team to enable real‑time coordination and decision‑making.Knowledge, Skills & Experience Required·7–10 years of experience in financial services (e.g., investment banking), management consulting, corporate strategy, or a comparable executive‑level environment.·Demonstrated ability to manage senior‑level operating routines, navigate complex organizational dynamics, and drive cross‑functional execution at scale.·Strong analytical skills, with the ability to interpret complex data, generate insights, and produce decision‑ready recommendations.·Exceptional written and verbal communication skills, with the ability to craft concise, compelling narratives for CEO, Board, and enterprise audiences.·Experience preparing high‑impact executive communications and large‑scale internal events; ability to translate complex topics into clear messages.·Proven ability to manage multiple, competing priorities under tight deadlines and operate effectively amid changing circumstances.·High emotional intelligence, discretion, and the ability to influence without authority.·Bachelor’s degree required; advanced degree preferred.

Salary Range:

$137,400 - $240,400

Salary range is a good faith estimate of base pay. Northern Trust provides a comprehensive benefits package including retirement benefits (401k and pension), health and welfare benefits (medical, dental, vision, spending accounts and disability), paid time off, parental and caregiver leave, life & accident insurance, and other voluntary and well-being benefits. Northern Trust also provides a discretionary bonus program that may include an equity component.

Working with Us: 

As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.

Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.

We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater 

Reasonable accommodation

  

Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at [email protected].

 
We hope you’re excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.

Apply today and talk to us about your flexible working requirements and together we can achieve greater.

Skills Required

  • 7-10 years of experience in financial services, management consulting, corporate strategy, or comparable executive-level environment
  • Demonstrated ability to manage senior-level operating routines and drive cross-functional execution at scale
  • Fluency in board governance, enterprise risk standards, and operating within a matrixed organization
  • Strong analytical skills; interpret complex data and produce decision-ready recommendations
  • Exceptional written and verbal communication; craft concise narratives for CEO, Board, and enterprise audiences
  • Experience preparing executive communications and large-scale internal events
  • Proven ability to manage multiple, competing priorities under tight deadlines
  • High emotional intelligence, discretion, and ability to influence without authority
  • Bachelor's degree
  • Advanced degree
  • Ability to work in-office five days per week in close proximity to CEO, CAO, and Leadership Team

Northern Trust Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Northern Trust and has not been reviewed or approved by Northern Trust.

  • Retirement Support Retirement offerings are positioned as a standout, with a 401(k) plus an additional employer-funded pension described as a differentiator. This combination is repeatedly framed as a meaningful offset within total rewards, especially for long-term financial security.
  • Leave & Time Off Breadth Time-off benefits are depicted as generous, spanning paid time off, holidays, and dedicated paid volunteer time. The breadth of leave options is highlighted as a consistent strength that supports work-life balance.
  • Healthcare Strength Health coverage is characterized as comprehensive, typically including medical, dental, vision, and mental-health support through an assistance program. The offering is portrayed as robust and family-supportive, with multiple plan options in some descriptions.

Northern Trust Insights

Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: Chicago, IL
24,000 Employees
Year Founded: 1889

What We Do

As a global leader in innovative wealth management, asset servicing and investment solutions, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families and institutions by remaining true to our enduring principles of service, expertise and integrity. A globally recognized Fortune 500 Company in continuous operation since 1889, we’ve built a legacy of empowering clients to reach their goals with confidence. Since our roots as a trust bank, we’ve grown to a global presence with more than 24,000 employees in more than 20 countries and across six core business units: Wealth Management Asset Management Asset Servicing Technology Corporate Functions Enterprise Operations Join a Team That’s Achieving Greater At Northern Trust, we refer to our employees as partners – with good reason. We understand that relationships are the key to our success. Here you’ll join a diverse and inclusive team of innovators with the drive to challenge the way things have always been done. Instead of choosing between a dynamic career and work-life balance, enjoy working with a team that supports your goals in the office and at home. We’ll help you get where you want to go without sacrificing what matters most to you. Delivering value and adhering to our enduring principles What are enduring principles? Since our founding, they have guided our strategy and success. Thanks to the dedication of our partners, Northern Trust continues to thrive by adhering to three enduring principles: service, expertise and integrity . What does this mean? Service Northern Trust has a relentless drive to provide exceptional service to our clients, our partners and our communities. We set new standards and go above and beyond in our commitment to delivering greater results. Expertise Expertise is at the core of who we are. We focus sharply on what we do well. From expanding our capabilities, to hiring talented professionals to developing innovative solutions, our expertise is why we continue to be a trusted advisor for generations of families and institutions. Integrity Operating with uncompromising ethics is central to Northern Trust’s heritage. As a result, our clients, partners and communities know they can rely on us. For more than 130 years, our integrity has been our guide – and that will never change.

Why Work With Us

At Northern Trust, we go further because we go together. We embrace flexibility, encourage balance, and prioritize inclusion at all levels, working together to keep you connected. We are committed to our employees—all 24,000 of them. Whether this is a first step or a bold new leap in your career, we’re here to help you move forward.

Gallery

Gallery

Similar Jobs

Sprout Social Logo Sprout Social

Chief Of Staff

Marketing Tech • Social Media • Software • Analytics • Business Intelligence
Easy Apply
Remote or Hybrid
US
1400 Employees
216K-356K Annually

Trail of Bits Logo Trail of Bits

Chief Of Staff

Artificial Intelligence • Blockchain • Professional Services • Security • Consulting • Cybersecurity • Defense
In-Office or Remote
2 Locations
125 Employees
175K-250K Annually

Pluralsight Logo Pluralsight

Chief Of Staff

Edtech • Information Technology • Software
Remote or Hybrid
USA
1000 Employees
156K-210K Annually

Capital One Logo Capital One

Chief Of Staff

Fintech • Machine Learning • Payments • Software • Financial Services
Hybrid
3 Locations
55000 Employees
99K-124K Annually

Similar Companies Hiring

Golden Pet Brands Thumbnail
Digital Media • eCommerce • Information Technology • Marketing Tech • Pet • Retail • Social Media
El Segundo, California
178 Employees
Kepler  Thumbnail
Fintech • Software
New York, New York
6 Employees
Onshore Thumbnail
Artificial Intelligence • Fintech • Software • Financial Services
New York, New York
60 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account