Solving healthcare capacity. Powering boundless, seamless care experiences. Streamlining virtual & in-person care.
The Role
Serve as the CEO's operational right hand: own executive operating cadence, drive governance and accountability, run end-to-end special projects (M&A, org design), synthesize briefings, build planning/reporting infrastructure (OKRs, dashboards), and use AI tools to accelerate execution and follow-through across functions.
Summary Generated by Built In
About Fabric Health
About the Role
What You'll Do
Why You Might Be a Good Fit
This Might Not Be The Right Fit If...
Your Qualifications
Bonus Points
The national pay range for this role is $160,000.00 – $190,000.00 per year. Actual compensation will be determined by factors such as the candidate's geographic market, experience, skills, and qualifications. Certain roles may also be eligible for additional compensation, including a comprehensive benefits package such as medical, dental, vision, unlimited PTO, and a 401(k) plan, stock options and bonuses. If your compensation requirement is greater than our posted range, please still consider applying; a determination can be made based on unique qualifications. Expected compensation ranges for this role may change over time.At Fabric, we believe that a diverse workforce is essential to our success. We are an equal opportunity employer and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other legally protected characteristic. We actively encourage individuals from all backgrounds to apply.
Recruitment Fraud Alert: Protect Yourself
At Fabric Health, we are powering boundless care by solving healthcare’s biggest challenge: clinical capacity. We aren’t here to disrupt healthcare; we’re here to fix it. We unify the care journey from intake to treatment, using intelligent automation to remove administrative burdens and make care delivery 2-10x more efficient. Our technology empowers clinicians to move faster and focus on what matters most: the patient.
We are a mission-driven team of brilliant minds trusted by leading organizations including Intermountain Health, OSF HealthCare, SSM Health, and MUSC Health. Our vision is backed by premier investors such as Thrive Capital, GV (Google Ventures), General Catalyst, and Salesforce Ventures. We move quickly for good reason, listen deeply to solve big challenges, and build products with the same care and quality we’d want for our own loved ones.
Learn more: About Us | News & Press | LinkedIn | Careers
Fabric is looking for a Chief of Staff to serve as the CEO's operational right hand. This is not a strategy-only role. You will own the operating rhythm of the executive team, drive governance and accountability across the organization, and get into the details when something is stuck, behind, or unclear. You are the person who makes sure decisions get made, commitments get honored, and nothing falls through the cracks.
The right person for this role has operated at a high level in a structured environment, whether at a Big 4 consulting firm, in investment banking, or as an operator inside a high-growth company. You know how to build a framework, but more importantly, you know how to chase the follow-through. You are comfortable influencing senior leaders without direct authority, holding people accountable across functions, and stepping into the work yourself when that is what it takes.
As the Chief of Staff, you will report directly to the CEO and be a part of every major initiative, decision, and cross-functional dependency. Your primary responsibilities will include:
- Own the CEO's operating cadence: board prep, executive team meetings, leadership reviews, quarterly planning cycles, and strategic offsites. Ensure every meeting has a purpose, an owner, and follow-up.
- Drive governance across the organization. Track commitments, decisions, and timelines. Follow up relentlessly. Surface what is off track before it becomes a problem.
- Act as a proxy for the CEO in cross-functional situations where alignment is needed but the CEO's direct involvement is not required. Represent the CEO's priorities clearly and accurately.
- Run special projects end to end. These will range from M&A integration workstreams and organizational design to operational efficiency initiatives and investor-facing deliverables.
- Synthesize information from across the business into clear, actionable briefings for the CEO. Filter noise, surface signal, and frame decisions with the right context.
- Coordinate and drive accountability across the executive team. This means following up with VPs and department leads, ensuring deliverables are on time, and escalating when they are not.
- Build and maintain the planning and reporting infrastructure that keeps the company aligned: OKRs, operating reviews, dashboards, and executive communications.
- Partner with Finance, People, and Legal on cross-functional initiatives that require executive-level coordination: headcount planning, budget reviews, policy changes, and organizational restructuring.
- Identify operational gaps and inefficiencies across the company and either fix them directly or mobilize the right people to fix them.
- Leverage AI tools to accelerate your own output: drafting executive communications, synthesizing data, automating reporting workflows, and building operational infrastructure faster than traditional methods allow.
- You are an operator first. Strategy without execution is just a deck, and that frustrates you. You would rather ship an imperfect plan than polish a perfect one.
- You have thrived in structured, high-accountability environments like consulting or banking, and you bring that rigor to less structured settings without being rigid.
- You are the person people call when something needs to get done across teams and nobody owns it. You take it, run it, close it.
- You are comfortable being the person who sends the uncomfortable follow-up. You hold people accountable with professionalism, not politics.
- You are energized by operating at the center of a company, with visibility into every function and the trust of the CEO to act on their behalf.
- You actively use AI agents as a force multiplier in your work. You see it as a tool to move faster, not a threat to manage.
- You are primarily a strategist who prefers to advise rather than execute. This role requires getting into the details and doing the work, not just recommending what should be done.
- You are not comfortable following up repeatedly with senior leaders who outrank you on the org chart.
- You prefer a clearly defined, narrow scope. This role changes week to week based on what the business needs.
- You need direct authority over people to drive results. This role operates through influence, relationships, and the CEO's mandate.
- You are not comfortable using AI tools in your daily workflow or view them as optional rather than essential.
- 6+ years of professional experience, with meaningful time in management consulting or as an operator in a high-growth technology company.
- Demonstrated experience working directly with C-suite executives in a governance, strategic operations, or chief of staff capacity.
- Experience in healthcare, healthtech, or a regulated industry is required.
- Fluency with AI agentic workflows as part of your daily work. You use AI to draft, analyze, automate, and move faster, not as a novelty.
- Proven ability to manage complex, cross-functional projects with multiple stakeholders and competing priorities.
- Comfortable operating with ambiguity and making judgment calls when information is incomplete.
- Exceptional written and verbal communication. You can write a board memo, run an executive meeting, and send a direct follow-up email with equal skill.
- Strong analytical foundation. You are comfortable building financial models, operating plans, and data-driven recommendations.
- Track record of influencing without authority. You can hold a VP accountable to a commitment without a reporting line.
- Prior chief of staff experience reporting directly to a CEO or COO.
- Experience supporting M&A integration or post-acquisition operational workstreams.
- MBA or advanced degree from a top program.
Fabric Health is aware of scammers attempting to impersonate employers. To ensure that any recruiting contact you receive is legitimate, please adhere to the following:
- Verify the Domain: Official recruitment emails will only come from addresses ending in @fabrichealth.com or @gem.com. No other domain names are legitimate.
- Official Interview Tools: We use Gem for our recruitment process and Google Meet for all video interviews. Google Meet is always the platform used for your first interview; you will never be sent a Zoom link to set up or conduct an initial interview. All interviews are conducted via video unless specifically stated by our team as an audio call. We never conduct interviews via chat, social media, Skype, or WhatsApp.
- Zoom Usage: Zoom is utilized only for specific meetings set directly by our team for purposes outside of the standard interview process (e.g., coordination or onboarding discussions). It is never the first link you will receive from us.
- Authorized Contact & Texting: Fabric will only contact you if you have submitted an application or if you are connected to a current employee who shared your information with us. We will only send text messages if you have provided explicit authorization and consent, either through your application or while communicating directly with our team. If you have not explicitly authorized us to reach out, treat any SMS or unsolicited outreach as fraudulent and do not respond.
- Sensitive Data: We will never ask you for sensitive personal or financial documents (ID, banking info, SSN) during the application, interview, or candidacy stages. All sensitive data is handled through secure internal systems post-offer.
- Verify the Team: You can reference LinkedIn to verify members of our recruiting team; however, please remain vigilant as scammers may create fraudulent profiles. Always cross-reference the sender's email domain with our official @fabrichealth.com address.
If you question the validity of a contact or receive a suspicious message, do not click any links. Report the issue immediately to [email protected].
Please note: The security inbox is for reporting fraudulent activity only. Do not email this address for application status updates or to share application materials, as these will not be reviewed. Applications are only accepted and reviewed if submitted through our official application portal, and no application status information will be provided via the security email.
Skills Required
- 6+ years of professional experience with meaningful time in management consulting or as an operator in a high-growth technology company
- Demonstrated experience working directly with C-suite executives in governance, strategic operations, or chief of staff capacity
- Experience in healthcare, healthtech, or a regulated industry
- Fluency with AI agentic workflows and using AI tools to draft, analyze, and automate work
- Proven ability to manage complex, cross-functional projects with multiple stakeholders and competing priorities
- Exceptional written and verbal communication, including board memos and executive briefings
- Strong analytical foundation; comfortable building financial models, operating plans, and data-driven recommendations
- Track record of influencing without authority and holding senior leaders accountable
- Comfortable operating with ambiguity and making judgment calls when information is incomplete
- Prior chief of staff experience reporting directly to a CEO or COO
- Experience supporting M&A integration or post-acquisition operational workstreams
- MBA or advanced degree from a top program
Fabric Health Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Fabric Health and has not been reviewed or approved by Fabric Health.
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Fair & Transparent Compensation — Pay is considered aligned with role expectations, with explicit remarks that compensation reflects the demands of the work and “pay rate” highlighted as a strength.
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Leave & Time Off Breadth — Time off is described as generous, with unlimited PTO in some roles and a company holiday period that includes a full week off at year‑end.
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Equity Value & Accessibility — Equity is available to full‑time employees, and multiple role descriptions highlight stock options as part of total rewards.
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The Company
What We Do
Fabric Health is a pioneering care access platform dedicated to solving one of healthcare's most pressing challenges: operational capacity. We equip health systems, health plans, employers, and brokers with consumer-grade solutions designed to make healthcare faster, smarter, and more accessible at the exact moment of need. Our core mission is to empower boundless care through seamless, intuitive experiences that benefit both patients and providers. At the heart of our offering is a commitment to streamlining the entire care journey. We achieve this by integrating and optimizing every touchpoint from initial intake and intelligent triage to precise routing and effective treatment, encompassing both virtual and in-person care modalities. Our platform is meticulously crafted to enhance operational efficiency, addressing the complex logistical problems that often hinder timely and quality care delivery. What makes Fabric Health uniquely effective is our deep understanding of the patient and clinician experience. We develop robust automation workflows that significantly reduce administrative burdens on healthcare professionals, allowing them to focus invaluable time on what matters most: direct patient care. By automating repetitive tasks and streamlining processes, we enable clinicians to work more efficiently, leading to reduced burnout and a higher quality of service. Our comprehensive suite of features and services includes an advanced AI Assistant that guides users, dynamic Engagement & Pathways to ensure continuity of care, a versatile Virtual Care Platform for remote consultations, and dedicated Virtual Care Services for immediate support. Furthermore, our Intake & Care Guides simplify initial patient interactions, while our Enterprise Features provide scalable solutions for large organizations. Ultimately, Fabric Health drives tangible outcomes: reduced care costs, expanded access to care, and the delivery of consistent, higher-quality patient experiences. We are relentlessly focused on creating better, more intuitive interactions for consumers and equipping providers with the tools they need to deliver exceptional care efficiently. Every solution we develop is a testament to our dedication to transforming healthcare delivery, ensuring that timely, compassionate, and effective care is within everyone's reach.
Why Work With Us
Discover a culture of innovation, collaboration, and continuous growth. We offer a dynamic, remote-first environment where talented individuals thrive by tackling meaningful challenges. Contribute to cutting-edge solutions, work alongside inspiring peers, and truly make a difference in a flexible setting. Grow your career with purpose.
