Chief of Staff

Reposted 11 Days Ago
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Salt Lake City, UT, USA
In-Office
150K-180K Annually
Expert/Leader
Fintech • Payments • Software • Financial Services
The Role
The Chief of Staff supports the CEO by managing strategic projects, facilitating communication across departments, and ensuring operational effectiveness in a technology-focused environment.
Summary Generated by Built In

Job Title: Chief of Staff
Company: Solen Software Group
Location: Utah, USA
Employment Type : Full-time (on-site)
Reports to: CEO
About Solen Software Group: Solen Software Group is an evergreen holding company that acquires and operates proven software businesses that have significant growth potential in a variety of vertical markets, enabling them to be market leaders in their niche industry. Solen owns several software companies in various market spaces: Human Resources Technology, Fleet Telematics, Asset Management, E-Health, Document Management, and other innovative software solutions in a variety of industries. Solen is backed by a group of advisors and investors that have built software businesses of material scale (10-100M in ARR) and advised many.

About the role: As Chief of Staff, you work directly with the CEO on the things that don’t fit neatly into anyone else’s job: sitting in on portfolio CEO QBRs and flagging what the CEO needs to know, building the board deck, running HQ leadership meetings, and chasing down whatever’s blocking the CEO from making a call. Solen Operators run the businesses and M&A team members run diligence; you keep the wires connected between them, the CEO, and the rest of HQ. Expect to own a rolling list of 5-10 active strategic projects at any time. This is a coordinator, communicator, and force multiplier role.

  • See into 17+ software companies across HR tech, fleet telematics, asset management, e-health, and document management — and influence how each one runs.
  • Collaborate directly with a highly capable, entrepreneurial executive team.
  • Sit at the center of the information flow: every board deck, every monthly report, every CEO 1:1 passes through your hands.
  • Join a culture-first, Great Place to Work–certified organization that values impact and collaboration.

The successful candidate will work from Solen’s office in Utah, USA / on-site.

Key Responsibilities:

Strategic Partnership & Execution

  • Run the CEO’s weekly priorities review: maintain the list of open decisions, chase down the inputs needed to resolve them, and follow up after to confirm what was decided actually got done.
  • Run HQ leadership meetings and monthly operating reviews: build the agenda, capture decisions and owners, and circulate the readout within 24 hours.
  • Stand in for the CEO in portfolio company meetings and external calls when calendars conflict, and turn the outcomes into a written summary the same day.

Working with HQ Functions

  • Sit between Finance, Ops, Talent, and Legal: when the CFO needs a call from a portfolio CEO, when a portfolio CEO needs sign-off on a hire, when Legal needs a contract reviewed, you make sure the handoff happens and nothing sits.
  • Read every portfolio company’s monthly report, flag the two or three things the CEO actually needs to look at, and follow up with the relevant portfolio CEO before the next monthly.
  • When one portfolio company solves a problem worth copying (a pricing change that worked, a churn intervention, a hiring approach), document it and walk the other CEOs through it.

Portfolio Oversight

  • Own the monthly portfolio dashboard: ARR, NRR, gross margin, cash, and headcount for every company. Reconcile numbers with each portfolio CFO when they don’t tie.
  • Sit in on each portfolio company’s QBR and operating reviews. Write a one-page readout for the CEO afterwards covering what changed since last quarter, what the portfolio CEO is worried about, and what (if anything) needs HQ attention.

Communications & Stakeholder Engagement

  • Draft the quarterly board deck
  • Be the first call for portfolio CEOs when they need something from HQ — a budget approval, an intro, a second opinion — and route it to the right person within 24 hours.

Organizational Effectiveness

  • Run a quarterly look at HQ processes that slow things down (a slow approval, a duplicated report, a meeting nobody needs) and fix or kill them.
  • Promote Solen’s cultural values of simplicity, collaboration, and long-term thinking.

Key Requirements:

  • 10+ years of experience in management consulting, investment, corporate development, or operational leadership within high-growth software or M&A environments.
  • Has held a Chief of Staff, BizOps, or strategy role supporting a CEO or business unit leader or has run a similar coordination function from inside consulting or PE.
  • Can read a P&L and balance sheet without help, mark up a redline of an MSA or NDA at the comment-and-question level, and have a substantive conversation with a head of HR about comp bands or a head of Engineering about hiring plans.
  • Writes clearly under deadline. Can take a messy 90-minute discussion and turn it into a one-page memo the CEO can send the same evening.
  • High discretion, judgment, and ability to manage sensitive information.
  • Comfortable jumping between a financial model in the morning, a portfolio CEO call at noon, and an investor email at 6pm — without dropping any of them.
  • Familiarity with SaaS financial metrics (ARR, churn, LTV) and financial modeling.
  • Experience supporting or leading post-acquisition integrations.
  • Willingness to travel occasionally between Utah, New York, and other Solen offices (Toronto, Lisbon etc,).

The expected salary for this position is: $ 180,000 USD OTE. Salary is based on a number of factors including market conditions, location and may vary depending on job-related skills and experience.


Solen-isms (How We Operate)

· Ownership Mindset: We own the mission. We don't wait to be told. We lead, fix, and build as if it were ours. When problems arise, we run toward them, not away.

· Benchmark to Best: We seek out excellence. We measure ourselves against the best and adapt quickly, always looking for the edge that moves us forward.

· Openly Self-Critical: Leaders go first: they surface their misses early, ask for direct feedback, and turn “game film” into better decisions and better systems.

· Disagree & Commit: Leaders disagree openly and constructively, regardless of title or tenure, because truth is how we avoid bureaucracy and benchmark to best. 

· Figureitoutiveness: Embracing challenges, fostering growth, and taking initiative, leaders thrive on hard work and high failure tolerance.

· Mutual Elevation: Committed to growth, elevating teams, developing future leaders, and removing barriers to mastery and joy.

· Learn-it-alls: Learn-it-alls, not know-it-alls, embracing failure as part of growth and progress.

· Pioneering: Pioneering driven by opportunity, using first principles thinking and unbound by tradition or rules.

· Will to Win: Leaders relentlessly pursue potential, reject mediocrity, and get what they tolerate.

· Dialectical: We learn through conversation. We ask, listen, question, and evolve — valuing disagreement as a tool for alignment and deeper understanding.

· Frugality: Achieving more with less, focusing on quality, long-term value, and company-wide responsibility.

· Candor: We communicate with integrity, transparency, and respect in all conversations.

· Kaizen: Kaizen is continuous improvement as a way of life. Leaders make hundreds of small upgrades that compound, turning lessons into standards and standards into durable systems.

Recruitment Disclaimer 

Solen Software Group will never request payment, banking information, or other sensitive personal or financial details during any stage of the recruitment process. All official communication will come from a verified @solensoftwaregroup.com email address. Any outreach outside these standards should be disregarded and reported through our official channels. 

We thank all applicants for their interest in joining Solen Software Group. Only candidates selected for an interview will be contacted. 


Skills Required

  • 10+ years of experience in management consulting, investment, corporate development, or operational leadership
  • Has held a Chief of Staff, BizOps, or strategy role supporting a CEO or business unit leader
  • Ability to read a P&L and balance sheet, and engage in financial discussions
  • Clear writing under deadlines, creating concise memos from discussions
  • High discretion, judgment, and ability to manage sensitive information
  • Familiarity with SaaS financial metrics and financial modeling
  • Experience supporting or leading post-acquisition integrations
  • Willingness to travel occasionally between company locations
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The Company
Cottonwood Heights, , UT
27 Employees

What We Do

Solen Software Group is a group of long term oriented software operators and investors whose primary aim is to acquire and grow software businesses in niche markets. Our group thinks long term. Our capital is permanent in nature. We partner alongside founders building resilient software businesses in enterprise B2B software markets with happy customers and great teams

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