Chief of Staff

Hi! We're Mercuryo, and we’re on a mission to redefine finance by blending the best of traditional banking with the power of decentralized finance (DeFi). We believe everyone deserves seamless access to Web3 and traditional financial services, so we're building the platform that makes it real: one that simplifies crypto and integrates it into the broader financial ecosystem.

Since launching in 2018, we've grown into a recognized force in the industry, named one of Europe's Fastest-Growing Startups 2025 by Sifted and awarded Best Crypto On-Ramp & Payments Solution 2025 by Cryptonomist. We've partnered with leading brands including Visa, Mastercard, MetaMask, Trust Wallet, Ledger, and Jupiter, powering over 200 products and collaborating directly with major ecosystems like Solana, Consensys, and BNB Chain.

Why Mercuryo?

Industry Impact

Join us in helping world-class Web3 projects onboard millions of new users into the next generation of finance.

Innovative Environment

Collaborate with more than 200 talented professionals from diverse backgrounds — including banking, SaaS, and Web3 — all united in delivering outstanding user experiences.

Growth and Learning

Our expanding network of 200+ B2B partnerships and a user base of over 7 million means there’s always room to grow your skills, tackle new challenges, and push boundaries.

Flexible Culture

We’re remote-first, celebrating diversity across 30 countries. At Mercuryo, you’ll be empowered to take ownership of your work, spark creativity, and shape how we move forward together.

About the Role:

This is a senior leadership role designed to strengthen the organisation’s governance, strategic execution, and operational coordination. 

The Chief of Staff will act as a trusted advisor to the Board and senior leadership, ensuring that strategic priorities, regulatory commitments, and operational initiatives are effectively coordinated and executed across the organisation. 

The role requires a high-calibre individual with strong analytical capabilities, leadership presence, and organisational discipline, capable of operating at the intersection of strategy, governance, and execution. 

Subject to demonstrated performance and regulatory suitability, the role is designed to evolve into a position as additional Managing Director of the local Board of Directors following the successful authorisation and operationalisation of the CASP licence. 

Your Role:

• Support the Board of Directors and executive leadership in executing the organisation’s strategic roadmap. 

• Translate high-level strategic objectives into operational initiatives and measurable milestones. 

• Monitor the progress of key initiatives and ensure accountability across departments. 
• Identify risks, bottlenecks, and opportunities affecting strategic execution. 

• Supporting the organisation and coordination of Board meetings. 

• Preparing board materials, strategic briefings, and decision memoranda. 

• Ensuring board decisions are documented, communicated, and implemented effectively. 

• Maintaining governance documentation including:
  board agendas, decision registers, governance records, follow-up actions. 
• Supporting the Board in overseeing risk management, compliance, and operational governance. 

• Act as a central coordination point between key functions, including:
  Finance, Risk & Compliance, Legal, Technology, Information Security, Finance Operations. 

• Ensure effective communication and alignment between leadership and operational teams. 

• Facilitate cross-department collaboration to support strategic initiatives and regulatory obligations. 

• Lead high-priority strategic projects on behalf of the Board and senior management. 

• Conduct strategic analysis and prepare recommendations related to:
  market expansion, operational improvements, transformational projects, strategic partnerships, organisational development. 

• Coordinate cross-functional initiatives requiring executive-level oversight. 

• Support leadership in maintaining compliance with relevant regulatory frameworks including:
  MiCA, DORA, EU financial services governance expectations. 

• Assist in ensuring the organisation maintains effective governance arrangements and internal control structures. 

• Support preparation for regulatory engagements, supervisory reviews, and licence processes. Monitor service provider performance and risk exposure. 

• Support the organisation’s relationships with external stakeholders, partners, and advisors. 

• Coordinate internal teams to ensure consistent messaging and execution in external engagements. 

• Represent senior leadership in meetings and strategic discussions when required.
  
• Identify opportunities to improve organisational efficiency and governance structures.
  
• Establish monitoring frameworks including:
  strategic KPIs, execution dashboards, performance monitoring.
  
• Support leadership in maintaining a strong execution culture and accountability framework. 

What We're Looking For:

• Bachelor’s or Master’s degree in Business Administration, Finance, Economics, Law, or a related discipline. 

• 7–10+ years of professional experience in strategy, consulting, corporate leadership, or executive support roles. 

• Experience working in financial services, fintech, or crypto-asset environments is highly desirable. 

• Demonstrated ability to operate at senior executive or board level. 

• Experience managing complex projects and cross-functional initiatives. 
• Exceptional strategic thinking and analytical capability.
• Strong leadership presence and executive communication skills
• Ability to manage multiple high-priority initiatives simultaneously.
• Excellent stakeholder management and diplomacy.
• Strong understanding of corporate governance and organisational leadership.
• Ability to translate strategy into operational execution
• The successful candidate will be subject to a mandatory F&P pre-assessment.
• Must meet Annex II – Skills of the EBA/ESMA suitability guidelines for members of the management body and
  key function holders.
• Must meet ESMA Fit & Proper assessment guidelines for CASPs under MiCA. 
• The ideal candidate has already previously obtained a F&P
  approval. 

What We Offer:

• Competitive market rate salary and performance-based incentives
• 22 days annual leave with an additional 6 company days, plus bank holidays
• Comprehensive health insurance plans
• Extensive Benefits program
• Flexible work schedule and remote work options
• Professional development and training opportunities
• Opportunity to shape the initiatives you’re working on
• Diverse and friendly team
• We are open-minded to new ideas

Join Us

If you're driven to be a part of the web3 forefront and are keen to leave your mark on this rapidly evolving field, Mercuryo is an excellent choice. Discover our open positions and see how you can contribute to shaping the future!

Mercuryo is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to providing employees with a work environment that is progressive and open-minded. Our employment philosophy is to hire the best people and empower them to do the best work of their lives. Employment decisions are based on business needs and individual merit, without regard to race, colour, religion, ethnicity, sexual orientation, nationality, marital status, gender, age, disability, veteran status, or any other characteristic protected by law. Mercuryo is also committed to providing reasonable accommodation during the application process for qualified individuals with disabilities. If you require assistance to complete your application, please contact our Talent Team.