Chief of Staff

Posted 20 Days Ago
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Detroit, MI
In-Office
Senior level
Edtech • Hospitality
The Role
The Chief of Staff oversees the Executive Office, assists with strategic priorities, coordinates site initiatives, manages partnerships, and leads organizational communications efforts.
Summary Generated by Built In

Application Instructions

Click Apply to submit your online application. Please attach a resume and thoughtful cover letter on the "My Experience" page in the "Resume/CV" field.

Active City Year Staff members must login to Workday to apply internally.

Number of Positions: 1

Position Overview

Reporting to the Senior Vice President and Executive Director, the Chief of Staff oversees the activities of the Executive Office, assists the Executive Director with strategic priorities, and prioritize and monitor tasks related to the execution and implementation of a broad agenda.
The Chief of Staff serves as a trusted senior advisor to the Executive Director and acts in their place, as appropriate, including representing their in high level meetings and discussions. They will provide oversight on time sensitive issues and initiatives that include cross-functional, organizational, partnership and community dimensions. They are also responsible for building and sustaining an effective support structure for the site’s senior leadership team.
The Chief of Staff oversees a wide range of site functions to advance the site’s agenda and the mission of City Year.

Job Description

Mission of Position: The Chief of Staff oversees the activities of the People and Operations department and is a member of the Senior Leadership Team to advance the implementation of City Year 3.0 strategic plan and local site vision. The COS will assist the Executive Director with strategic priorities and prioritize and monitor tasks related to the execution and implementation of a broad agenda. They approach the work with a cross - functional (department, organization, and community) mindset and will assume primary responsibility for select projects and initiatives as directed.
The COS is a member of the site’s senior leadership team and serves as a trusted senior advisor to the Executive Director. When directed, the COS will serve in the Executive Director’s place by representing them in high level meetings and discussions. They will provide oversight on time sensitive issues and initiatives that include cross - functional, organizational, and community dimensions. They are also responsible for building and sustaining an effective support structure for the site’s senior leadership team.

Site Strategy Support and Strategic Initiative Development 

  • Work extensively with colleagues across the local and national organization as well as external partners and consultants to develop and implement strategic initiatives that advance City Year Detroit’s long- and short-term plans to achieve of long-term impact and site advancement. 
    • Coordinate with the appropriate City Year Headquarters departments to ensure work in Detroit reflects the latest best practices from the organization. 
    • Collaborate with ED and site leadership to support the development of strategies to achieve and operationalize operating goals and priorities.
    • Conduct effective project management to ensure all aspects of an effort are moving forward successfully, and there is tight coordination with other organizational initiatives and activities as needed. 
  • Work on behalf of Executive Director for critical staff position searches.
  • Develop and oversee the creation of high-impact deliverables (such as the Annual Impact report) that reflect strong analysis and a deep understanding of the interests of various stakeholder groups (e.g. board members, senior executives, staff members, etc.) 
  • Build strong relationships with, and earn the trust of, key internal and external stakeholders at all levels. 

Partner Relations 

  • Work with the Executive Director and other senior leaders to build and maintain relationships with state and local civic leaders, department of education leaders, the Detroit Regional Chamber of Commerce and other business and government relations entities. 
  • Partner with Executive Director and Leadership Team to determine how the Chief of Staff can support managing key strategic relationships with key stakeholders and/or key initiatives. 

Strategic Communications, Marketing & Recruitment

  • Oversees the implementation of a comprehensive marketing and communications strategy for the site, requiring a wide variety of communications media, including written, visual, digital and electronic media.
  • Ensures that the MarComm and Recruitment Director and external affairs vendors deploy appropriate strategies for reaching communications and external relations goals.
  • Works closely with the ED and Managing Director of Development to communicate the organization’s development goals and funding priorities.  
  • Ensures that direct reports develop a short and long-term strategic recruitment plan that aligns both with the workforce development priorities of Southeastern Michigan and City Year 3.0 strategic aims and six impact programs.  
  • Supports the building of relationships throughout Southeastern Michigan, specifically targeting youth development, community organization and high schools throughout the region. Plan to work collaboratively with target neighborhoods. 
  • Engage our stakeholders and support our strategic partnership and recruitment and retention efforts. 

Benefits

Full-time employees will be eligible for all benefits including vacation, sick days and organization holidays. You may participate in all benefit programs that City Year establishes and makes available to eligible employees, under (and subject to all provisions of) the plan documents that govern those programs. Currently, City Year offers medical, dental, vision, life, accidental death and dismemberment and disability coverage, Flexible Spending Accounts (FSA), and other benefits including 401(k) plan(s) pursuant to the terms and conditions of company policy and the 401(k) plan document. For more information, click here.

Employment at City Year is at-will. 

City Year does not sponsor work authorization visas.

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The Company
Chicago, Ilinois
2,904 Employees
Year Founded: 1988

What We Do

City Year helps students and schools succeed, while preparing the next generation of civically engaged leaders who can work across lines of difference. Diverse teams of City Year AmeriCorps members provide support to students, classrooms and the whole school. Schools that partner with City Year are up to two to three times more likely to improve in English and math assessments, and the more time students spend with AmeriCorps members, the more they improve on social, emotional and academic skills— skills that help students thrive in school and contribute to their community.

A proud member of the AmeriCorps national service network, City Year is supported by AmeriCorps, local school districts and private philanthropy. City Year partners with public schools in 29 communities across the U.S. and through international affiliates in the U.K. and South Africa.

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