Chief of Staff

As we enter our next chapter of growth at Nift, we’re hiring a Chief of Staff (CoS) to the CEO — a highly trusted, execution-obsessed operator who thrives in complexity, communicates with precision, and drives alignment with accountability across a fast-moving, scaling company.

At Nift, the Chief of Staff is the CEO’s right hand and executes on his behalf. You will manage the CEO’s time, professional relationships, key projects, company wide goals, and internal communications. This role is ideal for someone who moves fast, has a strong bias toward action, and maintains precise attention to detail. We’re looking for someone highly organized, incredibly hands-on, and able to drive impact without ego or politics. Strong preference for candidates who live in the Boston (MA) area.

Our Mission

Nift’s mission is to reshape how people discover and try new brands by introducing them to new products and services through thoughtful "thank-you" gifts. Our customer-first approach ensures businesses acquire new customers efficiently while making customers feel valued and rewarded.

We are a data-driven, cash-flow-positive company that has experienced 731% growth* over the last three years. Now, we’re scaling to become one of the largest sources for new customer acquisition worldwide. Backed by investors who supported Fitbit, Warby Parker, and Twitter, we are poised for exponential growth and ready to demonstrate impact on a global scale. Read more about our growth here.* 

What you will do

• Serve as an extension of the CEO; supporting decision-making, owning priorities, and managing the CEO’s bandwidth for maximum impact
• Directly own and manage the CEO’s time, projects, and professional relationships to ensure day-to-day operations and key initiatives are executed effectively
• Own and optimize the CEO’s calendar, travel, and meeting flow—ensuring that time is aligned to the company’s highest priorities
• Initiate and manage external outreach to investors, advisors, strategic partners, and prospective customers on behalf of the CEO
• Execute quickly and hands-on (this is not a strategy role), you’ll have to roll up your sleeves and get things done
• Anticipate roadblocks, operational risks, and resource needs early to prevent fires
• Own, lead, and facilitate the company-wide OKR process: setting, aligning, and tracking monthly goals across all departments
• Identify organizational blockers and escalate when appropriate
• Manage projects and drive cross-functional execution—ensuring objectives & milestones are achieved on time
• Build trust and context across teams to help the CEO make fast, informed decisions
• Act as an internal “signal-router,” surfacing emerging challenges or disconnects quickly and tactfully
• Ensure the executive team operates with shared clarity, urgency, and accountability
• Own internal and external communication flow from the office of the CEO, with messaging that is sharp, consistent, and timely
• Draft internal updates, talking points, and meeting prep materials that enable executive clarity
• Maintain tight communication loops across stakeholders, ensuring follow-through and zero dropped balls

We’re Looking for People Who…

• Are extremely trustworthy, have high emotional intelligence, and capable of handling sensitive or confidential matters with grace and discretion
• Are hyper-organized, naturally proactive, and obsessed with execution and precision
• Have a “get-stuff-done” motto and attitude
• Lead with logic, clarity, and results
• Enjoy getting into the details and executing change themselves rather overseeing execution by others
• Operate calmly and confidently in fast-changing, high-stakes environments

What you need

• 6–10+ years in high-trust leadership or operational roles 
• (Strongly preferred) To live in the Boston area 
• Exceptional operational and project management skills, proven ability to manage multiple projects simultaneously
• Outstanding executive communication skills / presence
• Tremendous administrative skills: highly organized with precise attention to detail
• Proven ability to influence / manage projects and people across all business functions
• Masterful relationship building and networking skills, knows how to gain access  
• Experience working closely with a CEO or senior executive in a high-growth company and/or start-up environment
• Strong systems thinker, with a track record of driving measurable results/outcomes across OKRs, planning, and execution
• Exceptional written, verbal, and interpersonal communication skills
• (Preferred) Experience scaling internal operations in a mid-sized, fast-growing startup
• (Preferred) Experience working with investors (VCs), board members, or executive level cross-functional program management

What you get

• Competitive compensation, comprehensive benefits (401K, Medical/Dental/Vision), and we offer all full-time employees the potential to hold company equity
• Flexible remote work
• Unlimited Responsible PTO
• Great opportunity to join a growing, cash-flow-positive company while having a direct impact on Nift's revenue, growth, scale, and future success