About Keyfactor
Our mission is to build a connected society, rooted in trust, with identity-first security for every machine and human. Keyfactor helps organizations move fast to establish digital trust at scale — and then maintain it. With decades of cybersecurity experience, Keyfactor is trusted by more than 1,500 companies across the globe. We are proud to continually earn recognition as a Best Place to Work, and we achieve that through our amazing people who cultivate our culture as we grow. We hope you will trust your future with Keyfactor!
Title: Chief of Staff
Location: United States; Remote, EST
Experience: Senior level
Job Function: Administrative
Employment Type: Full-time
Industry: Computer and Network Security
Travel: Up to 25% travel required.
About the position
The Chief of Staff provides strategic, operational, and executive support to the CEO and the executive leadership team. This role is responsible for ensuring the effective execution of high-priority initiatives, facilitating cross-functional alignment, and driving clarity and accountability across the organization. The Chief of Staff also leads the executive support team, optimizing workflows and operational effectiveness for senior leadership.
The position is based in the United States. Applicants must hold US citizen or US permanent resident status.
Job Responsibilities
Strategic Project Management
- Lead and coordinate critical cross-functional initiatives and strategic projects from planning through execution.
- Monitor progress, identify risks, and ensure timely delivery of outcomes aligned with organizational objectives.
Cross-Functional Alignment
- Serve as a central point of coordination for C-Suite and executive leadership team activities, ensuring consistent communication and alignment of priorities.
- Facilitate collaboration across functions to remove barriers and accelerate decision-making.
Executive Support and Leadership
- Oversee the executive support team, establishing priorities, processes, and standards to ensure high-quality service to senior leadership.
- Manage workflow and administrative operations that support the CEO and executive leadership team.
Analysis and Insight
- Conduct research, analyze data, and synthesize information to provide actionable insights for executive decision-making.
- Prepare briefings, reports, and presentations for leadership review.
Meeting and Governance Management
- Plan and coordinate executive meetings, including agenda preparation, documentation, and follow-up on action items.
- Ensure accountability for key decisions and project deliverables.
Special Projects and Initiatives
- Lead or support ad hoc initiatives as assigned by the CEO or executive leadership team, requiring discretion, strategic thinking, and cross-functional influence.
Minimum Qualifications, Education, and Skills
- Significant experience (typically 8+ years) in strategy, operations, or management consulting, ideally with exposure to executive-level project execution.
- Proven ability to manage complex initiatives across multiple stakeholders and functions.
- Strong analytical and problem-solving skills, with the ability to translate data into actionable insights.
- Excellent communication, collaboration, and influencing skills across all levels of the organization.
- Experience leading or managing high-performing teams or administrative/executive support staff.
- Ability to operate effectively in fast-paced, high-growth, or dynamic organizational environments.
Compensation
Salary will be commensurate with experience.
Culture, Career Opportunities and Benefits
We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas.
Here are just some of the initiatives that make our culture special:
- Second Fridays (a company-wide day off on the second Friday of every month minus November and December of 2025 due to the Holiday schedule). Please note that this benefit is subject to change.
- Comprehensive benefit coverage globally.
- Generous paid parental leave globally.
- Competitive time off globally.
- Dedicated employee-focused ambassadors via Key Contributors & Culture Committees.
- DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology.
- The Keyfactor Alliance Program to support DEIB efforts.
- Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.
- Global Volunteer Day, company non-profit matching, and 3 volunteer days off.
- Monthly Talent development and Cross Functional meetings to support professional development.
- Regular All Hands meetings – followed by group gatherings.
Our Core Values
Our core values are extremely important to how we run our business and what we look for in every team member:
Trust is paramount.
We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business.
Customers are core.
We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own.
Innovation never stops, it only accelerates.
The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve.
We deliver with agility.
We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals.
United by respect.
Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities.
Teams make “it” happen.
Vision and goals are not individually achievable – they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.
Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities.
REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor’s People team via [email protected] and/or telephone at 1.216.785.2990 to request and arrange for accommodations at any time.
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What We Do
Keyfactor is the leader in cloud-first PKI as-a-Service and crypto-agility solutions. Our Crypto-Agility Platform empowers security teams to seamlessly orchestrate every key and certificate across the entire enterprise.
We help our customers apply cryptography in the right way from modern, multi-cloud enterprises to complex IoT supply chains. With decades of cybersecurity experience, Keyfactor is trusted by more than 500 enterprises across the globe.
For more information, visit www.keyfactor.com or follow us on LinkedIn, Twitter, and Facebook. Built on a foundation of trust and security, Keyfactor is a proud equal opportunity employer, supporter and advocate of growing a trusted, secure, diverse and inclusive workplace.
