Chief of Staff

ABOUT US

• Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
• We are a global team, united by our desire to connect diverse people with common values for bolder impact. 
• We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.

OUR VALUES

• Meaningful connections start with AUTHENTICITY
• We do our best work by being CURIOUS
• We grow by remaining DYNAMIC
• Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE 
• At the heart of great partnerships, we’ll always find EMPATHY

WHAT IS YOUR ROLE

The Chief of Staff role is dynamic and multifaceted, serving as a vital bridge between assigned executives and the rest of the organization. It enables leaders to work effectively with internal and external stakeholders, ensuring initiatives are executed efficiently while operating with strong emotional intelligence, adaptability, and analytical skills. Acting as a proactive and trusted support to the executives they work with, the Chief of Staff streamlines priorities, identifies opportunities for improvement, supports key projects, and fosters a culture of collaboration. This highly facilitative position requires discretion, diplomacy, and the ability to build strong connections across the organization to enable smooth execution.

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate about helping the organization grow and achieve its purpose. This role is critical to enabling executives to focus on high-value priorities by providing proactive, strategic support across multiple leaders, ensuring alignment, efficiency, and trusted partnership in a fast-paced, global environment. We expect our team members to become our ultimate partners in success.

WHAT WILL YOU DO

• Manage and organize the executives’ calendars, ensuring optimal alignment with strategic priorities.
• Communicate executives’ vision and priorities to the organization and relevant stakeholders.
• Build trust and understanding of each executive’s needs to anticipate priorities and recommend workflow or time management improvements.
• Serve as a strategic thought partner, providing ideas, insights, context, and recommendations to inform decision-making.
• Identify and analyze issues, distill relevant information, and deliver concise updates with actionable recommendations.
• Scope, plan, and execute quick-turnaround projects involving cross-functional coordination.
• Design and maintain the operating rhythm for assigned executives, coordinating recurring and ad-hoc meetings.
• Track and follow up on deliverables, deadlines, and meeting action items to ensure timely completion.
• Prepare agendas, materials, and context for leadership and team meetings to maximize outcomes.
• Coordinate executive participation in key organizational events and ensure readiness.
• Build and maintain strong relationships with key internal and external stakeholders.
• Attend key meetings to represent executives and gather insights to enhance support.
• Maintain a relationship map for strategic stakeholder engagement.
• Refine processes and workflows to improve the effectiveness of executives and their teams.
• Foster cohesion and trust across teams to enhance operational efficiency and responsiveness.

WHAT WE’LL LIKE ABOUT YOU

 YOU ARE…

• Detail-oriented, data-driven, and highly organized
• Motivated, adaptable, and thrive under pressure
• A creative thinker with strong business acumen and problem-solving skills
• Accountable and resilient, with a commitment to continuous improvement
• People-centric, caring deeply about the health, happiness, and success of Boldr’s team members
• Trustworthy, handling sensitive information with integrity and confidentiality
• A multi-tasker who excels in managing multiple projects, people, and time zones
• Self-aware and balanced, modeling personal development and work-life integration for others
• Proactive and confident in offering recommendations to executives
• Skilled at building trust quickly and establishing credibility

YOU HAVE…

• A Bachelor’s degree in Business Management or a related field
• 4+ years of leadership or management experience with a proven track record of influencing organizational change
• Experience supporting high-level executives, including managing commitments and ensuring priorities
• Exceptional written and verbal communication skills in English
• Strong operational expertise, with experience analyzing and presenting large datasets effectively
• Basic understanding of project management principles
• Proficiency in project management tools (i.e. Asana) to track tasks, deadlines, and workflows
• A demonstrated ability to design and implement processes that drive impact and efficiency
• Proficiency in Microsoft Office or Google Suite and comfort learning new software tools
• Unquestionable ethics, integrity, and trust
• A passion for Boldr’s mission and fostering a collaborative, positive work environment

• Private Health Insurance
• Paid Time Off
• Training & Development