Academic Operations Associate (MDR)

About the Role 

As an Academic Operations Associate (MDR), you will serve as a key liaison and strategic facilitator, working closely with internal teams to execute their initiatives in alignment with the President's priorities. You will help streamline communication, anticipate and clarify the President’s directives, and support cross-functional groups, in close collaboration with the Vice President of Academic Operations, as they develop transfer partnerships, foster relations with external entities, and refine academic programming. Drawing upon strong relationship-building, analytical, and organizational skills, you will collaborate with colleagues, keep the President informed, and help guide collective efforts toward achieving the College’s long-term goals.

You’re excited about this opportunity because you will…

• Optimize academic workflows and processes to maximize team efficiency and resource utilization
• Collaborate with cross-functional stakeholders to identify gaps, scope projects, and deliver impactful solutions
• Implement creative solutions to streamline communications, reduce friction in institutional planning, and support faculty, administrators, and leadership in executing key initiatives.
• Optimize executive engagement and institutional strategy by managing high-level relationships with academic leaders, policymakers, and industry experts to advance institutional credibility.
• Lead operational efforts to drive critical initiatives forward, ensuring seamless execution and on-time delivery
• Enhance academic presence and thought leadership by supporting institutional participation in conferences, policy forums, and research-based initiatives.
• Communicate effectively, creating clarity and order out of ambiguity to align teams and stakeholders
• Innovate by thinking outside the box, leveraging data and insights to continuously improve operational outcomes
• Own end-to-end project delivery, taking accountability for results, and ensuring a high standard of quality

We’re excited about you because you are…

• Resourceful: You’re a problem solver who thrives in fast-paced environments and can adapt to changing priorities
• A collaborator: You build strong relationships across teams and work effectively with diverse stakeholders
• Detail-oriented: You meticulously track key metrics, maintain accurate records, and deliver polished results
• Strategic: You think big-picture, aligning operational efforts with organizational goals
• Proactive: You anticipate needs, identify inefficiencies, and take the initiative to implement improvements
• A critical thinker: You remain composed under pressure and make decisions that balance differing viewpoints
• Intellectually curious: You’re eager to learn new skills, technologies, and approaches to continually enhance your impact
• An effective communicator: Your communication skills help align teams, convey complex concepts, and inspire confidence
• Required:
• Education: Bachelor’s degree or higher
• 5+ years of experience: A minimum of 5 of professional experience in relevant fields such as higher education, consulting, operations, or strategy
• Consulting experience: Proven track record in a consulting role, demonstrating the ability to manage complex projects and deliver results
• Start-up or fast-paced environment: Experience working in a high-growth start-up or dynamic environment where adaptability and resourcefulness are key

What you’ll get: 

• A compensation package that includes a base salary ($70,000 - $100,000) + equity grant 
• Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. For roles that are available to be filled remotely, base salary is localized according to employee work location. 
• Medical Insurance + free Dental and Vision Insurance
• 401(k) match
• “Take what you need” PTO + several paid holidays
• Social events - happy hours, birthday celebrations, holiday parties, & more
• Opportunity to make an impact – you’ll be an integral player in bringing our vision to life