Chief of Staff

Hi, we’re AMBOSS, and we’re looking for an exceptional Chief of Staff to join our commercial team.

About AMBOSS

AMBOSS is an innovative learning and clinical decision support platform striving to empower physicians across the globe to provide the best possible care. Our founders set out in 2011 to create a platform that they would have hoped to have as medical students and doctors. Since then we have grown to operate in 180 countries and have gained immense traction in Germany and the US across medical students and launched our product for physicians. Currently, we are pursuing our mission with more than 500+ employees in our offices in Berlin, Cologne, New York, and Cagliari.

About the role

As Chief of Staff, you will be instrumental in shaping AMBOSS's future, by helping the Co-CEO and markets, marketing and sales leaders (= commercial) enable their vision, overcome challenges and continue shaping the company. You’ll collaborate across teams to bring impactful projects to life and guide the team to stay on top of the key topics. You’ll act as a trusted partner to the commercial leadership team, executing strategic and operational projects, ensuring a seamless collaboration and strong alignment between our commercial, R&D, Finance, and People teams and taking on challenges as they arise. This is a unique opportunity for a person who’s curious to get involved in a broad range of topics across the business and wants to contribute directly to the direction of the company, working on the source for innovation of the landscape of medical education.

What you will be doing:

Strategy and Project Management

• Partner with the Co-CEO and Sales, Marketing, and Market Leadership teams to turn strategic visions into actionable plans and drive their execution across the organization.
• Provide project management and internal communication support to ensure leadership priorities are executed effectively.
• Collaborate with the Director of Finance on annual planning, monthly performance reviews, and cost analysis to meet operational and financial objectives.
• Take ownership of special projects and address urgent gaps or challenges with agility and focus.

Team Operations and Communications

• Prepare high-quality updates for board meetings and commercial team all-hands, delivering key insights with clarity and precision.
• Plan, document, and lead key team events, including monthly market leadership meetings, quarterly all-hands, and strategic workshops.
• Manage internal communications for the commercial team, ensuring the timely distribution of information and fostering team engagement.
• Act as a unifying force across commercial, finance, people, and R&D teams to enhance communication, resolve cross-departmental challenges, and promote collaboration.

Organizational Development

• Partner strategically with the Head of People to continuously elevate our hiring and performance management while fostering a collaborative and high-performing culture within the commercial team.
• Collaborate with the Head of People and Co-CEO to build a scalable organisation and team structure which supports the growth ambitions of the company.
• Lead change management initiatives to help the organization adapt and thrive in a dynamic, fast-paced environment.
• Champion company culture by driving initiatives that improve team engagement and reinforce core values.

Executive Support

• Serve as a trusted sparring partner to the Co-CEO and Commercial Leadership Team, prioritizing initiatives, drafting proposals, and providing critical input for decision-making.
• Work alongside the Executive Assistant to keep the Co-CEO focused on high-impact priorities and organized in day-to-day activities.
• Represent the Co-CEOs perspective in meetings, ensuring alignment, clarity, and progress toward shared goals.

What you are bringing: 

• Experience: 5+ years in consulting or a commercial, marketing, or sales operations role within a fast-paced environment.
• Communication: Fluent in English and German, with exceptional verbal and written communication skills and a knack for simplifying complex information into clear messaging.
• Strategic Thinking: Good understanding of marketing and sales activities, with the ability to grasp new topics quickly and independently translate high-level ideas into actionable plans.
• Operational Excellence: Highly organized and structured, capable of keeping yourself and stakeholders aligned without overcomplicating or overdocumenting processes.
• Multitasking and Adaptability: Proven ability to manage multiple projects and seamlessly switch contexts while maintaining oversight and stakeholder alignment.
• Prioritization: Skilled at evaluating and prioritizing initiatives based on impact, ensuring time and resources are focused on what matters most.
• Data-Driven Decision Making: Analytical mindset with ability to define KPIs, interpret financial data, manage budgets, and drive decisions with measurable insights.
• Leadership: Strong interpersonal skills with the ability to build trust, influence, and align stakeholders at all levels whilst representing our values. 
• Culture Builder: A curious, driven, and positive personality who fosters collaboration, inspires innovation, and enhances team engagement.

Benefits

AMBOSSians tell us that innovative work keeps them energized and employee benefits help them to feel appreciated and empowered. We invest in every AMBOSSian with our employee benefits package, crafted to support financial, physical, and mental health, and work-life harmony.

Check out all of our employee benefits below: 

We believe in diversity as a driving force of innovation and welcome people of all backgrounds to help us achieve our mission of empowering physicians to provide the best possible care – to everyone, everywhere.

Did we just describe your ideal next role? We encourage you to apply even if you do not meet all of the requirements.