Chief Of Staff

SoundCloud empowers artists and fans to connect and share through music. Founded in 2007, SoundCloud is an artist-first platform empowering artists to build and grow their careers by providing them with the most progressive tools, services, and resources. With over 400+ million tracks from 40 million artists, the future of music is SoundCloud.

SoundCloud is seeking a dynamic leader to serve as a close collaborator to our executive team and act as the right hand to our Chief Executive Officer (CEO). As the Chief of Staff, you will be the driving force behind the CEO’s most critical priorities, working hand-in-hand to shape the future of our organization. 

This role is the heartbeat of the executive team, keeping everything connected and running smoothly, ensuring that everyone moves in unison towards our shared vision and strategic priorities. This is a unique opportunity for a passionate and self-motivated individual to influence key strategic initiatives and lead transformative projects that will propel our company to new heights in the music and tech industry. If you thrive in a fast-paced, creative environment and are excited about playing a pivotal role in the evolution of a beloved music brand into a leading entertainment powerhouse, this role is for you.

Key Responsibilities:

• Act as the anchor that holds the executive team together, keeping everyone on track and moving toward shared goals.
• Lead special projects and initiatives for the CEO and leadership team that support company priorities to achieve the highest operational efficiency and success.
• Anticipate organizational needs, proactively resolve problems, and help address issues as they arise.   
• Partner with multiple teams across the business and ensure alignment across global teams on goals, plans, and deliverables.
• Manage and drive multiple complex large cross-functional projects that don’t fall into functional leadership roles.
• Develop a deep understanding of key metrics/financials that measure the company/organization’s success and ensure effective reporting and escalation to CEO.
• Be an influencer to leadership, synthesizing information and optimizing communication to ensure alignment across the organization.
• Lead the preparation process for Board materials and monthly updates; support CEO in investor relations and partnership efforts. 
• Ability to create & maintain relationships with ease across the organization and ensure the flow of information between the CEO and teams at large.

Experience and Background:

• Exceptional partnership with C-level executives. 
• Experience with strategic planning, product planning, organizational planning, and operational follow-through.
• Experience managing multiple projects simultaneously under tight timelines and rapidly shifting priorities.
• Proven ability to handle highly sensitive and confidential information with discretion, integrity and professionalism.  
• Data-driven with a bias towards taking action to improve key metrics.
• Strong business and financial acumen.
• Extremely organized, detail-oriented with excellent verbal, written, and interpersonal skills.
• Excellent presentation skills - you can develop and deliver engaging presentations, and run efficient and productive meetings.
• Capable of managing stakeholder relationships across multiple functions internally and externally.
• No project should be too small, nor any problem too big to work through; you embrace challenges head on.
• 10+ years of total professional experience; background in investment banking, management consulting, operations, strategy and/or product management. 
• Experience at a growing consumer internet, entertainment or tech company preferred.
• MBA preferred, but not required. 
• Experience working in music tech and/or SaaS companies preferred. 
• Based in the New York Metropolitan Tri-State Area.
• Flexibility to travel with the CEO as necessary.

The salary range for this role is $220,000- $240,000 annually. The final salary offered will be determined based on relative experience, skills, internal equity, and location. We also offer a generous total rewards program - read more about additional benefits and perks below! 

About us:

• We are a multinational company with offices in the US (New York and Los Angeles), Germany (Berlin), and the UK (London)
• We provide a flexible work culture that offers the opportunity to collaborate and connect in person at our offices as well as accommodating work from home
• We are deeply committed to ensuring diversity, equity and inclusion at all levels of our organization and fostering a community where everyone’s voice, perspective and experience is respected and heard
• We believe a strong team is made by investing in employees through mentorship, workshops and enrichment opportunities

Benefits:

• Comprehensive health benefits including medical, dental, and vision plans, as well as mental health resources
• Robust 401k program
• Employee Stock Ownership Plan
• Generous professional development allowance
• Interested in a gym membership, photography course or book? We have a Creativity and Wellness benefit!
• Flexible vacation and public holiday policy where you can take up to 35 days of PTO annually
• 16 paid weeks for all parents (birthing and non-birthing), regardless of gender, to welcome newborns, adopted and foster children
• Various snacks, goodies, and 2 free lunches weekly when at the office

Diversity, Equity and Inclusion at SoundCloud

SoundCloud is for everyone. Diversity and open expression are fundamental to our organization; they help us lead what’s next in music by understanding and empowering our creators and fans, no matter their identity. We acknowledge the challenges in the music industry, and strive to influence an inclusive culture where everyone can contribute respectfully and thrive, especially the historically marginalized communities that many of our creators, fans and SoundClouders identify with. We are dedicated to creating an inclusive environment at SoundCloud for everyone, regardless of gender identity, sexual orientation, race, ethnicity, migration background, national origin, age, disability status, or care-giver status.

At SoundCloud you can find your community or elevate your allyship by joining a Diversity Resource Group. Diversity Resource Groups are employee-organized groups focused on supporting and promoting the interests of a particular underrepresented community in order to build a more inclusive culture at SoundCloud. Anyone can join, whether you share the identity or strive to be an ally.