Join PatientPoint to be part of a dynamic team committed to empower better health. As a leading digital health company, we innovate to positively impact patient behaviors. Our purpose-driven approach offers an inspirational career opportunity where you can contribute to improving health outcomes for millions of patients nationwide.
Job Summary
The Chief of Staff (CoS) serves as a key advisor and strategic partner to the Chief Strategy Officer & President, PatientPoint Focus and Executive Team, helping to drive the organization’s vision and drive operational efficiency across teams. This role involves a mix of strategic planning, cross-team project management, and cross-functional collaboration to support the leadership team in achieving our aggressive business objectives. This role will play an integral part in PatientPoint successfully launching and monetizing new verticals, enabling us to expand our portfolio of solutions to empower our clients and customers on the journey towards better health.
What You’ll Do
- Strategic Planning: Collaborate with the Chief Strategy Officer & President, PatientPoint Focus and executive team to develop and implement strategic initiatives; assist in setting long-term goals and key performance indicators.
- Project Management: Oversee critical projects and initiatives across teams and partners, ensuring alignment with company objectives; proactively track progress and report on key deliverables, facilitating communication and collaboration across teams.
- Communication: Act as a liaison between the Chief Strategy Officer & President, PatientPoint Focus and other stakeholders, including employees, board members, CEO and external partners; prepare and organize presentations, reports, and briefing materials for meetings.
- Operational Support: Identify areas for operational improvement and implement best practices; support the Chief Strategy Officer & President, PatientPoint Focus in day-to-day operations, managing schedules, priorities, and workflows. Identify areas for operational improvement and have a bias toward action in finding resolutions.
- Team Leadership: Mentor and guide team members, fostering a collaborative and high-performance culture; lead cross-functional teams on special projects or initiatives. Hold teams and team members accountable to goals, timelines and requirements.
- Stakeholder Engagement: Build and maintain relationships with key stakeholders to facilitate collaboration; represent the Chief Strategy Officer & President, PatientPoint Focus in meetings and public engagements as needed.
- Empathy: Understanding the mindsets and goals of each of our stakeholders, and leveraging that perspective to make decisions and provide guidance to the team at large.
What We Need
- Bachelor’s degree in Business Administration, Management, or a related field
- 10+ years experience in a leadership or managerial role
- Experience with the pharmaceutical marketing and media industry
- Appetite for fast-paced, results oriented, environment
Desired Qualifications
- MBA preferred
- 10+ years experience in a Pharma/Ad Agency environment
- 10+ years experience with pharmaceutical commercialization and related activities including clinical trial management and enrollment, market access, patient assistance and patient adherence a huge plus.
- Experience with AdTech and Media technologies (programmatic exchanges, data management platforms, private marketplaces) a huge plus.
What You'll Need to Succeed
- Proven track record of strategic planning and project management. Ability to deliver complex solutions that require a combination of software and service design to achieve success.
- Exceptional communication and interpersonal skills. Ability to speak multiple business languages (IT, Finance, Marketing, etc.) and easily engage, enroll and inspire teams across different backgrounds and functional areas.
- Strong analytical and problem-solving abilities. Ability to interpret performance data and financial information to draw key conclusions and isolate performance challenges.
- Ability to work collaboratively across various departments and levels of the organization. Ability to drive cross-functional teams toward a common goal with a focus on shipping product and learning from the market.
- Executive presence and personal agency. Ability to interact with and influence at all levels, inspiring confidence and trust with team members and holding themselves accountable for the success of the programs they touch.
About PatientPoint:
PatientPoint is a leading digital health company that connects patients, healthcare providers and life sciences companies with the right information in the moments care decisions are made. Our solutions are proven to influence patient behavior and improve health outcomes, driving value for all stakeholders. Across the nation’s largest network of connected digital devices in 35,000 physician offices, PatientPoint solutions empower better health for more than 750 million patient visits each year.
Latest News & Innovations:
- How PatientPoint empowers women to thrive as people & professionals. Read more
- Equipping interns with the skills, knowledge, and confidence to excel. Read more
- Our CEO shares details on our culture, and why it should be on your radar. Read more
What We Offer:
We know you bring your whole self to work every day, and we are committed to supporting our full-time teammates with a comprehensive range of modernized benefits and cultural perks. We offer competitive compensation, flexible time off to recharge, hybrid work options, mental and emotional wellness resources, a 401K plan, and more. While these benefits are available to full-time team members, we strive to create a positive and supportive environment for all teammates.
PatientPoint recognizes that privacy is important to you. Please read the PatientPoint privacy policy, we want you to be familiar with how we may collect, use, and disclose your information. Employer is EOE/M/F/D/V
What the Team is Saying
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What We Do
At PatientPoint, we're transforming every doctor-patient interaction with cutting-edge, technology-driven solutions designed to improve health outcomes and quality of life. By delivering impactful, digital, in-office patient education at no cost to physicians across the country, we empower healthcare professionals to connect more meaningfully with their patients. Through partnerships with trusted healthcare brands like Pfizer, P&G, Sanofi, Merck, NatureMade, and Bristol Myers Squibb, we’re making a real difference. Our mission to empower better health guides everything we do, reaching over 750 million patient visits each year and driving healthier, longer lives for patients everywhere.
From the top down, we operate within a culture of collaboration and open-minded thinking. We are in it to win it as a team working together, not competing with each other. Your thoughts and ideas are equally valued by leadership and your colleagues. Our employees embody our company values: they’re trustworthy, driven, innovative and welcoming of diversity. You’ll enjoy being part of our group.
We’re always learning, and we encourage entrepreneurial thinking. We challenge the status quo and are open to new ideas from every corner of the organization. You can help make a difference in the healthcare industry by discovering groundbreaking solutions that provide value to patients, providers, and sponsors.
As a company that is still growing and always evolving, we provide plenty of career and learning potential. Here, you’ll work to advance the industry, develop your career goals and be rewarded for your efforts. It’s all within reach, because playing a key part in our success will enhance yours.
PatientPoint is the trusted and fully established leader in patient engagement platforms. Our employees are proud to include our name on their resumes. Joining us has definite advantages: stability, rewards and benefits, professional growth potential, plus the knowledge you are in the right place to do your best work.
Why Work With Us
We are a dynamic team committed to empower better health. As a leading digital health company, we innovate to positively impact patient behaviors. Our purpose-driven approach offers an inspirational career opportunity where you can contribute to improving health outcomes for millions of patients nationwide.
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PatientPoint Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Our team members span across the United States. We have offices in multiple cities, stay connected virtually, and get together every so often. We encourage those near an office to visit on our anchor days - Monday, Tuesday, & Thursday.
