Chief of Staff

Company Description

Checkout.com is one of the most exciting fintechs in the world. Our mission is to enable businesses and their communities to thrive in the digital economy. We’re the strategic payments partner for some of the best known fast-moving brands globally such as Wise, Hut Group, Sony Electronics, Homebase, Henkel, Klarna and many others. Purpose-built with performance and scalability in mind, our flexible cloud-based payments platform helps global enterprises launch new products and create experiences customers love. And it's not just what we build that makes us different. It's how.

We empower passionate problem-solvers to collaborate, innovate and do their best work. That’s why we’re on the Forbes Cloud 100 list and a Great Place to Work accredited company. And we’re just getting started. We’re building diverse and inclusive teams around the world — because that’s how we create even better experiences for our merchants and our partners.

Job Description

We are actively looking for a talented and experienced Chief of Staff to report directly to the MENA General Manager. This role will help drive execution and foster collaboration across our fast growing organization, providing leverage to our GM and their leadership team across the different departments in the MENA region and with the Head Office. This person will also oversee key strategic projects across different departments and company-wide initiatives, driving relationships with both internal and external stakeholders and ensuring delivery.

This cross-functional Chief of Staff will be a trusted advisor and sounding board for the department’s leadership team, acting as an ‘air traffic controller’, synthesizing information, offering thoughtful guidance and providing a holistic view of priorities. They will also support the team to facilitate roadmapping and business planning sessions, help them with prioritization exercises to ensure time is being used effectively, and coordinate key business management processes (budgets, resourcing, performance). 

How you'll make an impact

• As a sounding board to the GM and their leadership team, you will help bring new ideas and roadmaps to life

• Deal with complex issues and ambiguous situations; reduce them to their simplest expression and drive for clear outcomes

• Make prioritization and decision-making more efficient and well-understood by facilitating effective and efficient business planning processes

• Collaborate with the Leadership team to identify and monitor OKRs and ensure KPIs are tracked to ensure effective execution across the department

• Own business management processes (budget, performance, resourcing) ensuring delivery and streamlining activities

• Monitor progress of key projects across the department, ensuring key updates / milestones / blockers are escalated as needed

• Help drive the flow of information across the department, as well as drafting / overseeing any communications to the department and broader business

• Guarantee that internal meetings are well-run, impactful and have clear next steps, delegating work clearly and effectively, including the department’s executive leadership meetings and some internal committee meetings

• Ensure the leadership is prepared for all meetings/presentations, working closely with EA on pre-read materials and drafting comms, presentations and speaking points 

• Manage the GM communication internally and escalate topics quickly and impactfully

• Help prioritize and prepare the GM for external speaking engagements 

• Talent Development: Support talent acquisition and development initiatives to build a high-performing team.Mentor and coach team members, fostering a culture of continuous improvement and professional growth

Qualifications

What we're looking for

• You have 8+ years of successful leadership experience, ideally with a proven track record as a chief of staff, business manager or operations manager

• Critical thinker with demonstrated ability to leverage data into the decision-making process, in order to break down challenges and propose solutions

• Excellent project management skills, with experience of driving multi-faceted projects to completion

• Effective at leading and implementing change, horizon scanning and experience of organizational design

• Highly organized, proactive, efficient and able to solve complex problems

• Driven, with an ability to switch contexts without losing focus and translate complex information into executive-level updates

• Excellent communication and relationship building skills to collaborate effectively with the leadership team and across the company at all levels

Additional Information

Apply without meeting all requirements statement 

If you don't meet all the requirements but think you might still be right for the role, please apply anyway. We're always keen to speak to people who connect with our mission and values.

We believe in equal opportunities

We work as one team. Wherever you come from. However you identify. And whichever payment method you use. 

Our clients come from all over the world — and so do we. Hiring hard-working people and giving them a community to thrive in is critical to our success.

When you join our team, we’ll empower you to unlock your potential so you can do your best work. We’d love to hear how you think you could make a difference here with us. 

We want to set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. We’ll be happy to support you.

Take a peek inside life at Checkout.com via

• Our Culture video https://youtu.be/BEwnpHuadSw
• Our careers page https://www.checkout.com/careers
• Our LinkedIn Life pages bit.ly/3OaoN1U
• Our Instagram https://www.instagram.com/checkout_com/