Chief of Staff

Posted 6 Days Ago
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San Francisco, CA, USA
Hybrid
Junior
Artificial Intelligence • Fintech • Payments • Software
The Role
Serve as a strategic partner to the CEO, supporting investor relations, executive communications, strategic planning, KPI tracking, agenda management, and cross-functional execution. Build investor and board materials, develop performance dashboards, conduct market research, coordinate leadership initiatives, track decisions and action items, and provide structured recommendations in a fast-paced payments startup.
Summary Generated by Built In
About DEUNA 🧡
 
DEUNA is a rapidly growing startup revolutionizing global commerce with ATHIA, our AI-powered orchestration and payments platform that helps large enterprises boost approval rates, reduce costs, and unlock new revenue. Built by the team behind DEUNA—the fastest-growing Commerce OS in Latin America—ATHIA combines payment intelligence, checkout optimization, and data orchestration in one powerful solution.
 
With deep integrations across 300+ PSPs and alternative payment methods, and over 20% of Mexico’s digital economy running through our platform, we simplify global payments through a single integration and centralized reconciliation.
We are a rapidly growing startup expanding into the U.S. to meet the urgent needs of large retailers, marketplaces, airlines, and QSRs. Join us to shape the future of payments! 🚀
 
Visit https://www.deuna.com/ to learn more about us!

Role Purpose

As Chief of Staff at Deuna, you will serve as a strategic partner to the CEO and co-founder, supporting the execution of high-impact initiatives across the company. Operating at the intersection of business strategy, investor relations, and executive operations, you will help drive alignment, clarity, and momentum as DEUNA scales its payment orchestration platform and AI solutions with ATHIA.

This role is highly visible and externally oriented, with significant exposure to investors and the executive leadership team. You will be responsible for translating complex business insights into clear narratives, enabling data-driven decision-making, and ensuring the CEO’s priorities are executed with precision and speed.

This is an ideal opportunity for a high-performing recent graduate or early-career professional with a strong analytical and strategic background—particularly those coming from top universities or consulting environments.

Key Responsibilities

Investor Relations & Executive Communication

  • Build and maintain strong relationships with current and prospective investors through consistent follow-ups and communication.
  • Develop high-quality investor materials, including board decks, performance updates, and strategic presentations.
  • Create and manage dashboards to track company performance, KPIs, and key business metrics for internal and external stakeholders.
  • Translate data and business performance into clear, compelling narratives for executive and investor audiences.

Strategic Planning & Business Execution

  • Partner directly with the CEO, co-founder, and C-level team on business strategy, planning cycles, and key company initiatives.
  • Support the definition and tracking of strategic priorities, ensuring alignment across leadership.
  • Conduct market research, competitive analysis, and business deep-dives to inform decision-making.
  • Act as a thought partner to leadership, providing structured problem-solving and strategic recommendations.

Executive Operations & Agenda Management

  • Manage and optimize the CEO’s agenda, ensuring time is allocated to the highest-impact priorities.
  • Prepare briefing materials, agendas, and follow-ups for executive and investor meetings.
  • Ensure alignment and accountability by tracking action items and key decisions across leadership meetings.

Cross-functional Coordination

  • Collaborate with leaders across Product, Engineering, Finance, and Operations to ensure strategic initiatives move forward effectively.
  • Identify gaps, risks, and opportunities across the organization and proactively propose solutions.
  • Drive execution of cross-functional projects with high visibility and business impact.
Qualifications
  • Bachelor’s degree from a top-tier university (e.g., Stanford, UC Berkeley, or equivalent).
  • 0–2 years of experience in consulting (McKinsey, Bain, BCG, Big 4) or exceptional recent graduates with strong academic and leadership track records.
  • Strong analytical skills with experience building dashboards, financial models, or data-driven reports.
  • Excellent communication skills, with the ability to craft clear and compelling presentations for senior stakeholders.
  • High level of organization, attention to detail, and ability to manage multiple priorities simultaneously.
  • Comfortable working in a fast-paced, high-growth startup environment.
  • Strong business judgment and problem-solving capabilities.
  • Fluency in English required; Spanish is a plus.

What will you find when you join DEUNA?
- A multicultural team distributed throughout LATAM
- Dynamism, agility and constant innovation
- Being part of a high-impact solution for an entire region
- The best tools and technology to operate
- Being part of the startup culture.
- We are in full expansion!
 
Benefits:
Vacations and additional PTO 🏝️
Remote work from anywhere 💻
Economic support for health insurance, internet and cell phone line📱🌐
We all own DEUNA, we offer stock options 💸
Learning and development platform 📚
Multidisciplinary, diverse and dynamic team 🧡
Growth and career path 🚀
 
Be part of a dynamic team that's creating the next generation payments platform.
 
DEUNA is proud to be an equal opportunity employer. We value and celebrate diversity and inclusion in our workplace. All employment decisions at DEUNA are made without discrimination based on nationality, race, ethnicity, religion, gender, sexual orientation, gender identity or expression, marital status, color, disability, or any other characteristic protected by law.

Skills Required

  • Bachelor's degree from a top-tier university or equivalent
  • 0-2 years of consulting experience or exceptional recent graduate credentials
  • Strong analytical skills, including dashboards, financial models, or data-driven reports
  • Excellent written and verbal communication skills
  • Ability to create clear presentations for senior stakeholders
  • Strong organization and attention to detail
  • Ability to manage multiple priorities simultaneously
  • Comfort working in a fast-paced, high-growth startup environment
  • Strong business judgment and problem-solving capabilities
  • Fluency in English
  • Spanish fluency
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The Company
169 Employees
Year Founded: 2020

What We Do

DEUNA is an AI-powered orchestration and payments platform designed to simplify global commerce. It provides a unified platform to orchestrate global payments and accelerate commerce performance, helping large enterprises boost approval rates, reduce costs, and unlock new revenue through its ATHIA payment intelligence solution.

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