Chief of Staff

Posted 2 Days Ago
Be an Early Applicant
2 Locations
Hybrid
Entry level
eCommerce • Information Technology
The Role
Serve as the CEO’s execution partner during Scurri’s US expansion. Responsibilities include leading B2B sales cycles and technical demos, developing partner pipeline, supporting GTM marketing, establishing local operations and compliance, coordinating trade shows and early customer support, preparing board materials, managing EOS cadence, and overseeing CEO priorities, calendar, travel, and board logistics. The role requires strong SaaS or AI sales expertise, strategic operations experience, adaptability, frequent travel, and an entrepreneurial zero-to-one mindset.
Summary Generated by Built In
At Scurri, we connect commerce by eliminating delivery friction - turning an online promise into a physical reality and making buying online feel as seamless as buying in-store.
As we enter our next high-growth phase, we need an energetic, high-octane Chief of Staff to stand side-by-side with our CEO as a direct in-market partner based in our target hub of DFW (hybrid/remote options available)

What We Need From You
This is not a traditional ‘behind-a-desk’ operations role. You will be a player-coach and an execution powerhouse.
Initially, you will act as the CEO’s direct sales, technical demo, and business development partner. As dedicated sales and marketing teams scale up, you’ll transition core go-to-market functions to them while maintaining ownership over the CEO’s key priorities, operational buildout and in-country framework.
You’ll own:
  • Lead discovery, presenting high-credibility technical demos, and closing  our initial cohort of target customers directly alongside the CEO.
  • Building sales and marketing momentum with key software, platform, and carrier partners to drive warm pipeline.
  • Supporting US GTM marketing, content, and event execution alongside the CRO team.
  • Setting up operational capability on the ground - from local market logistics, legals, banking, visas and in market compliance to managing our presence at key trade shows and the coordination of first-level support for early customers
  • Building data rooms and shape board materials with absolute discretion.
  • Operational cadence of the Entrepreneurial Operating System (EOS), tracking Rocks, managing V/TO, and facilitating weekly leadership meetings.
  • Management of the CEO calendar, travel logistics, and priorities while owning Board meeting logistics, material preparation, and action tracking.

Are You A Fit?
  • You must be genuinely hyped about next-gen AI solutions that actually execute tasks, not just provide passive dashboards.
  • Technically astute and can run a full B2B sales cycle and deliver a live, technical demo without needing an engineer to hold your hand.
  • Possess an ‘Ex-Founder Mentality’ - You’ll need to love the zero-to-one build phase, know the hustle, and want to apply those hard-won lessons to help scale Scurri.
  • You genuinely enjoy travelling for trade shows, industry conferences, and high-stakes customer meetings.
  • You effortlessly switch gears from closing a customer deal to handling operational setups, administration tasks or preparing sales decks and Board packs.
You'll Bring
  • A track record blending B2B SaaS or AI sales with strategic operations experience.
  • Proven ability to help scale a high-growth tech business.
  • Familiarity with e-commerce, parcel delivery, or supply chain software would be a major plus but isn’t essential.
  • Full ability to travel freely and as required for the role, and valid US/UK/EU work authorization (or eligibility for visa sponsorship).
  • Recognized third-level qualification required; an MBA or equivalent is a strong advantage.
  • A relentless drive to leverage and implement AI tools across manual/routine tasks, and to build workflows and processes around AI Agents to increase productivity and improve reporting.
  • A personal commitment to mastering new AI tools, prompt engineering techniques, and automation frameworks to apply that knowledge for operational gains



What You'll Get
A salary, benefits and meaningful performance bonus structure tailored to the depth of your GTM and execution experience.

Scurri is an Equal Opportunity Employer. 
We celebrate diversity and are committed to creating an inclusive environment for all employees regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status

About
Scurri is a next generation delivery management software that was created to put retailers back in control of the most fundamental pillars of their eCommerce business. We give our clients full control of their costs, operations and customer experience with our easy-to-use and fully customisable Delivery Management Platform. Our product helps get purchases over the line at the checkout, allows retailers to select the most effective delivery option for each package, create accurate labels, track packages more accurately, and provide an analytics suite that delivers tangible insights.We can also turn the post purchase experience into an additional marketing opportunity for retailers through own branded tracking communications with Scurri Track Plus. Founded in 2010, we've grown to process over 100 million orders per annum and we've no intention of stopping there. Our workforce spans Ireland, the UK and Europe supporting an international customer base of well known retailers.Our team are a curious and resourceful bunch spread across operations, product, IT, finance, customer success, sales and marketing. We collectively share an aspiration to deliver a world class product and service, and to be there for one another and our customers whenever we're needed.We take our culture seriously and endeavour to reflect our values of Family, Fun, Success, Lean, Customer and Innovation in every aspect of life in Scurri.

Skills Required

  • Full ability to travel freely and as required for trade shows, conferences, and customer meetings
  • Valid US, UK, or EU work authorization, or eligibility for visa sponsorship
  • Recognized third-level qualification
  • Ability to conduct full B2B sales cycles and deliver live technical demonstrations
  • Track record blending B2B SaaS or AI sales with strategic operations experience
  • Proven ability to help scale a high-growth technology business
  • Commitment to implementing AI tools, prompt engineering, and automation frameworks
  • Strong interest in next-generation AI solutions and AI agents
  • Familiarity with e-commerce, parcel delivery, or supply chain software
  • MBA or equivalent
Am I A Good Fit?
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The Company
Wexford, Wexford
50 Employees
Year Founded: 2010

What We Do

Scurri is customisable next generation delivery management software that was created to put you back in control of the most fundamental pillars of your eCommerce business. Scurri puts eCommerce retailers back in control of: - Your Costs - Your Operations - Your Offer - Your Issues - Your Growth - Your Experience Scurri is about ‘connecting commerce’ adding value at multiple stages along the eCommerce journey: from helping get the purchase over the line at the checkout, to selecting the most effective delivery option for each package, creating accurate labels, tracking the packages, and running analytics to deliver insight so we are continually helping improve the entire process for our clients. Through fully configurable automation, Scurri allows you to tailor carrier selection in a more sophisticated way, enhancing your offer while keeping costs tightly controlled. By automating carrier and even service selection processes using tightly defined, directly controlled and uniquely configurable rules, Scurri dramatically expands the delivery offering that you can manageably bring to market, making your life easier while creating a competitive advantage. With Scurri, you can do things you never thought possible. Previously unviable service offers become simple and automated with our fully configurable and uniquely sophisticated no-code rules engine. You can directly create new, customised checkout options and add premium services simply and swiftly, whatever your scale, enhancing customer experience, removing barriers to sale and improving margins. By allowing you to offer more to customers and deliver it more easily, with fewer issues, Scurri dramatically enhances your customer experience in a frictionless way. By supporting our uniquely configurable rules engine with easy implementation and category-leading customer service, Scurri has a dramatic impact on your experience of delivery management too

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