As a Lead Technical Program Manager- Chief of Staff within Product Management Business Enablement and Transformation (BET), you are a trusted confidant and partner to the PM domain leader, balancing ideas and operational strategies, providing wide ranging perspectives, and sharing thematic feedback.
Job Responsibilities:
- A trusted confidant and partner to the PM domain leader, balancing ideas and operational strategies, provide wide ranging perspectives, and sharing thematic feedback.
- Ensure the leader is effectively prepared for sessions / internal processes (e.g. Monthly Business Review) that require additional due diligence and preparation. This requires topic ownership, challenging peers, and effective storytelling.
- In partnership with engineering leads and product owners, drive the Book of Work for engineering teams to be aligned to OKRs and track deliverables to an integrated roadmap.
- Uses enterprise-authorized AI capabilities within the work environment to accelerate program planning and risk synthesis (e.g., consolidating inputs into integrated plans, RAID, and executive-ready updates), validating outputs and handling data according to sensitivity requirements.
- Promotes reuse-first, AI-assisted practices for program governance and reporting, ensuring human review and alignment to delivery standards.
- Corporate function partnership (primarily HR, Finance & Business Management), and preparing necessary communications into the organization.
- Ownership of resource management, tracking HC and financials to budget and maintaining organizational hygiene in respect to firmwide guidance
- Create, improve and maintain cadenced processes to ensure successful and consistent execution of deliverables. Eliminate toil where opportunity arises.
- Prepare and deliver data-driven recommendations and supporting materials to support executive and key stakeholder decisions.
- In partnership with HR, run talent management sessions and promotion radar reviews.
Required qualifications, skills, and capabilities
- 6+ years of experience in program/project/technology management, consulting, operations, or a combination of these
- Excellent verbal and written communication skills with the ability to collaborate and work with senior leaders.
- Strong in Resource Management; Technological, Organizational and/or Operational Change Management; Portfolio Management; Conflict Resolution; Negotiation; Risk and Controls; and Partnership and Influence
- Experience taking complex and ambiguous information and refining it into meaningful content and clear action plans.
- Ability to establish and build strong relationships and partnerships across cross-functional teams.
- Ability to influence, organize, and direct people across various seniorities, teams, and departments.
- Commitment to diversity, ethical, accountable, and transparent leadership
- Desire to take on increasing management responsibility and project/program ownership.
- Strong data analysis and presentation skills with proficiency in MS Excel and PowerPoint
Skills Required
- 6+ years of experience in program, project, technology management, consulting, operations, or a combination
- Excellent verbal and written communication skills with senior-leader collaboration experience
- Resource management experience
- Technological, organizational, or operational change management experience
- Portfolio management experience
- Conflict resolution and negotiation skills
- Risk and controls experience
- Partnership and influence skills
- Ability to refine complex and ambiguous information into meaningful content and clear action plans
- Ability to build strong cross-functional relationships and partnerships
- Ability to influence, organize, and direct people across teams and seniority levels
- Strong data analysis and presentation skills
- Proficiency in Microsoft Excel and PowerPoint
- Commitment to diversity, ethical, accountable, and transparent leadership
- Willingness to take on increasing management responsibility and program ownership
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
-
Healthcare Strength — Health coverage is considered comprehensive, including medical, dental, and vision, alongside wellness and mental health resources. Some locations add onsite health centers and related wellbeing support.
-
Retirement Support — Retirement offerings include a 401(k)-type savings plan and related financial benefits, with options such as employee stock purchase participation. Financial planning resources are also highlighted to support long-term savings.
-
Parental & Family Support — Paid parental leave of 16 weeks for birth or adoption is available for all parents. Child care and back-up child care resources further reinforce family support.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
Gallery
