As Chief of Staff to the President & CEO, you will serve as a strategic partner, integrator, and force multiplier for the executive office. Operating at the highest levels of the organization, you’ll ensure CEO time is focused on the highest-impact activities, amplify executive effectiveness, and lead mission-critical initiatives across the company. This role is both strategic and operationally hands-on, serving as a key ambassador for the CEO internally and externally, and a trusted advisor to the Executive Leadership Team.
This is an extraordinary opportunity to influence company-wide priorities, connect executive vision to execution, and contribute meaningfully to the future of work.
Responsibilities
Optimize the CEO’s time and impact by streamlining planning cadences, meeting structures, and material preparation, ensuring executive engagement is always high-leverage.
Provide strategic counsel and data-driven insights to the CEO on emergent issues, organizational dynamics, and company-wide initiatives.
Serve as a thought partner and connector across the Executive Leadership Team (ELT), fostering alignment and surfacing opportunities, risks, and trade-offs.
Lead and drive unowned strategic analyses and projects that span multiple functions or lack a clear home, delivering insights that shape high-stakes decisions.
Run the operational rhythms of the Office of the CEO, including ELT meetings, Board interface, planning cycles, and cross-functional cadences.
Represent the CEO in key internal and external interactions, ensuring alignment with Upwork’s strategic priorities and culture.
Elevate the effectiveness of the CEO’s immediate team by offering strategic guidance, refining outputs, and enhancing cross-functional collaboration.
What it takes to catch our eye
Demonstrated ability to operate at an executive level with clarity, influence, and discretion, particularly in ambiguous, high-pressure environments.
Sharp strategic thinking and analytical horsepower—able to synthesize complexity, uncover insights, and drive to clarity.
Proven experience leading initiatives across functions with minimal structure, and bringing others along through influence rather than authority.
Willingness to operate across altitudes, from high-level strategy to fine-grain operational detail, with humility and stamina.
A track record of building trust-based relationships with senior stakeholders and leading with a customer- and company-first mindset.
The annual base salary range for this position is displayed below. The range displayed reflects the minimum and maximum salary for this position, and individual base pay will depend on your skills, qualifications, experience, and location. Additionally, this position is eligible for the annual bonus plan or sales incentive plan and eligibility to participate in our long term equity incentive program.
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What We Do
Upwork is the world’s work marketplace, connecting millions of businesses with independent talent around the globe. We serve everyone from one-person startups to 30% of the Fortune 100 with a powerful, trust-driven platform that enables companies and freelancers to work together in new ways that unlock their potential.
Why Work With Us
Our vibrant culture is built on a common mission to create economic opportunities so that people have better lives. We encourage team Upwork to bring their whole selves to work through learning and development opportunities, mentorship, and Upwork Belonging Communities.
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