We’re looking for an experienced Chief of Staff to act as a trusted advisor to our Money CEO. In this pivotal role, you’ll be a thought partner to the CEO and the leadership team but also a doer, a facilitator, and a connector - each one of those components at different times.
You’ll be a critical friend and sounding board to the Money CEO and the Money Leadership Team on all aspects of the Business. You’ll own the key CEO deliverables (including preparing CEO briefings, Board papers and leadership updates), driving accountability for key initiatives, ensuring progress against strategic goals through monitoring KPI and performance metrics, and aligning the right people at the right time to enable delivery.
To be successful in this role, you’ll need to be an experienced business leader in a regulated environment who wants the opportunity to operate across an end-to-end business. You will have exceptional influencing, communication and interpersonal skills. You’ll bring strategic thinking, sound judgement and a problem-solving mindset, along with proven experience supporting an Executive in a similar role.
What you’ll be doing
As Chief of Staff, you’ll be the connector who translates information and connects the dots across the Money teams, helping people see how their work and goals roll up to the larger mission of the Business. This includes leading the operating cadence for Money to facilitate leadership team effectiveness and maximise efficiency of the Money decision making process.
The roles needs:
A versatile team player who pivots and adjusts back and forth between attention to detail and big picture vision to meet the needs of the team - specifically figuring out how to support and augment what everyone is doing individually and collectively.
A 'Doer' who will roll up their sleeves and do the work of being a facilitator (where required) across functions.
A ‘driver of change’ who will ensure initiatives are delivered and goals are executed to achieve the corporate plan within risk appetite.
An innovator who brings in new thinking, different perspectives and challenge the status quo.
A liaison between the CEO and key internal and external stakeholders.
What do we need from you?
To be successful in this role you’ll need to be or have:
Proven experience in a similar role, such as business management or an executive role, with a commercial, finance or marketing background
Customer focused with a strong commercial acumen
Strong relationship building to create synergy and team alignment
An Agile delivery mindset, focused on developing creative solutions and leading with learning
Strong project and change management skills, including goal-setting, critical thinking and forward-planning
Extensive knowledge of the Financial Services industry, governance and regulatory framework required to operate effectively and compliantly
Knowledge of financial forecasting, planning, and cost management
Experience dealing and influencing senior executives and third parties
Experience in organising and directing multiple teams and departments, planning and leading strategic initiatives
Who are we?
Not just another building society. Not just another job.
We're the fourth biggest building society in the UK and what makes us a bit different is that we're a mutual organisation. We don't have shareholders; we're owned by our members.
Our colleagues say Skipton's a great place to work, and you could be one of them, bringing with you new ideas on how we can keep customers at the heart of what we do.
Whatever your background, and whatever your goals, we'll help you take the next step towards a better future.
What's in it for you?
Skipton values work/life balance and we are proud to support hybrid and flexible working, where possible. We have a newly refurbished head office which offers a vibrant and collaborative working space.
We have a range of other benefits available to you including;
Annual discretionary bonus scheme
25 days standard annual leave + bank holidays + rising 1 day per year of service to a maximum of 30 days
Holiday trading scheme allowing the ability to buy and sell additional annual leave days
Matching employer pension contribution (up to 10% per annum)
Colleague mortgage (conditions apply)
Salary sacrifice scheme for hybrid & electric car
A commitment to training and development
Private medical insurance for all our colleagues
3 paid volunteering days per annum
11 Diverse and inclusive colleague networks available for you to join
We care about your health and wellbeing – we provide a range of benefits that support this including cycle to work initiative and discounted gym membershi
What We Do
Not just another building society. Not just another job.
Imagine how good it would feel to help someone choose the mortgage they’ll use to buy their first home. Or the account they’ll use to save for it. We’ve been helping people make big financial decisions since 1853. It’s why over a million customers trust us as a good place for their money, and why our colleagues say we’re a good place to work.
The Bailey (our head office)
The Bailey is the vibrant hub where you’ll find all our central functions. We’re always looking for new talent because we love hearing new ideas. You can choose from a variety of roles that range from marketing and IT, through to audit, risk, products, digital and more – or maybe you’ll join our lively contact centre team. We’re based in Skipton, just a short train ride from Bradford and Leeds, we’re a stone’s throw from the A65 and have some cracking views of the Yorkshire Dales.
Our network of UK branches
Our branch colleagues are the face of Skipton Building Society. They’re relationship-builders, team workers, great talkers and they’re brilliant at listening too. Everything they do is designed to help customers make the best financial decisions, whether that’s choosing the right kind of savings account or having a full financial review.
The Skipton culture
Happy colleagues mean happy customers. So, when we recruit, we don’t just think about what’s in it for us, we think about what’s in it for you. It’s one of the reasons we’ve been recognised as one of The Times Best Companies to Work for the last 6 years.
Mind, body and spirit
With our colleagues’ support, we’ve created a culture that promotes diversity and inclusion. We understand the rich diversity in our Society, and how harnessing that diversity through effective inclusive practice has profound benefits for individuals, teams and the Society it self. This includes a progressive approach to personal well-being.
