Manager, Marketing Strategy & Operations

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Boston, MA, USA
In-Office
Retail
The Role

At this time, Wayfair will not sponsor applicants for this position for the following work visas: F1-OPT, STEM OPT EAD, H-1B, H-1B1, E-3, O-1, J-1, or TN.

The salary range for this position is $99,000 - $110,000 per year. The base salary offered may vary depending on location, job-related knowledge, skills, and experience. Restricted stock units will be provided as part of the compensation package.

Wayfair is redefining the home shopping experience, and our Marketing Strategy & Operations team is at the heart of that transformation. This role is a unique opportunity to partner directly with senior marketing leaders, playing a crucial role in driving the strategic alignment and operational efficiency of a 400+ person global organization. In this role, you'll be instrumental in shaping the narrative of our marketing successes, communicating our strategic vision to the highest levels of leadership, and optimizing our operational cadence to ensure we're always focused on what matters most. You'll gain unparalleled visibility into all facets of Wayfair's business and have a tangible impact on our continued growth and market leadership.

What You'll Do
  • Lead executive-level communications, translating complex marketing initiatives into clear, concise, and compelling narratives for Wayfair's C-suite and Board of Directors.
  • Drive operational excellence by assessing and improving planning processes, leading key business reviews, and facilitating a synchronized operating rhythm for the global marketing team.
  • Serve as a strategic advisor to senior leaders, helping to define priorities, manage key initiatives, and ensure alignment across a diverse set of cross-functional partners.
  • Manage internal communication strategies to foster transparency and keep all teams informed on company strategy, key initiatives, and performance metrics.
  • Develop high-impact, data-driven materials for a variety of senior audiences, including business updates, planning briefs, and leadership announcements.
What You'll Need
  • 5+ years of professional experience in a strategic role such as corporate strategy, management consulting, business operations, or marketing strategy.
  • A Bachelor's, with a preference for a strong academic background in quantitative analysis, business strategy, or other related fields. An MBA is strongly preferred.
  • Exceptional business judgment with the ability to quickly synthesize complex information and develop actionable insights.
  • Proven experience in creating and delivering executive-level communications and presentations that drive alignment and decision-making.
  • Demonstrated ability to manage multiple high-priority projects simultaneously in a fast-paced environment.
  • Strong analytical skills with a command of strategic and financial frameworks to contextualize marketing performance.
  • Superior written and verbal communication skills, with a talent for tailoring messages to a variety of audiences.
  • Proficient with Slack, Notion, Asana, or similar collaboration tools.

About Wayfair Inc.

Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.

Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at [email protected].

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The Company
HQ: Boston, MA
13,473 Employees
Year Founded: 2002

What We Do

Wayfair is the destination for all things home: helping everyone, anywhere create their feeling of home. From expert customer service, to the development of tools that make the shopping process easier, to carrying one of the widest and deepest selections of items for every space, style, and budget, Wayfair gives everyone the power to create spaces that are just right for them.

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