Chief of Staff - Lead Technical Program Manager

Job Description
As the Chief of Staff for the Investments Reference Data Account group, you will leverage your extensive experience in program management, product development and stratefic planning to support and advise the leadership team. Your role will be pivotal in driving strategic initiatives, ensuring operational efficiency and fostering innovation in a dynamic enviornment. You will collaborate with executives across the organization to articulate and execute key strategic initiatives, manage leadership team meetings and establish business metrics.
As a Lead Technical Program Manager in Corporate Technology Reference Data Account, you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm. Leveraging your deep knowledge of technical principles, practices, and theories is essential for developing innovative solutions, while simultaneously effectively managing resources, budgets, and high-performing teams. Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals. With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making to achieve mutually beneficial outcomes. As a subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery.
Job responsibilities

• Lead and facilitate team meetings to drive strategic priorities and business metrics in alignment with the Account Area strategy
• Partner with managers to oversee the Book of Work, ensuring talent alignment for initiatives
• Develop and drive governance processes to ensure transparency, stakeholder alignment, and accountability
• Provide oversight on key programs to enhance team effectiveness and achieve objectives
• Manage organizational development, hiring, and new employee enablement
• Maintain financials in line with expectations and support budget planning
• Collect, analyze and present project data and findings
• Deliver impactful content for monthly business reviews and strategic presentations
• Facilitate communication and collaboration between cross-functional teams to ensure alignment on goals and priorities
• Resolve program roadblocks and risks with program leads and stakeholders
• Support planning and logistics for department-wide meetings and events

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization
• Proficiency in technical solutions and implementation
• Advanced analytical reasoning and problem-solving skills
• Ability to lead through change and manage dependencies in high-pressure environments
• Strong leadership and facilitation skills on cross-functional initiatives
• Excellent communication and stakeholder management skills
• Experience as a proactive self-starter with strategic thinking and decision-making abilities
• Experience in leading cross-functional teams and fostering collaboration
• Experience in building (PMO) functions and implementing governance processes
• Proficiency in project management methodologies (Agile, Scrum, Waterfall)
• Proficiency in (MS Excel, PowerPoint, Visio, Teams, SharePoint, and Jira)

Preferred qualifications, capabilities, and skills

• Undergraduate or graduate degree in Business, Finance, or a related area
• Expertise with Agile and Scrum frameworks in product development
• Experience in a supervisory or management role

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.