Chief of Staff - Lead Technical Program Manager

Posted 6 Hours Ago
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Tampa, FL
Hybrid
Senior level
Financial Services
We’re one of the world’s biggest technology-driven companies
The Role
The Chief of Staff - Lead Technical Program Manager will manage strategic initiatives in Identity & Access Management, overseeing team meetings, organizational development, business metrics, and program governance. Responsibilities include enhancing operational efficiency, managing complex technology projects, and collaborating with stakeholders to align talent with initiatives.
Summary Generated by Built In

Job Description
Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment.
As a Product Area Chief of Staff within the Identity & Access Management (IAM) organization, you will collaborate with executives across the Product Line to articulate and execute key strategic initiatives. Your responsibilities will span from managing Leadership team meetings, establishing business metrics, organizational team management, operating model enablement and strategy alignment.
This role provides an opportunity to demonstrate extreme organization while applying your problem solving skills, analytical approaches, and project management abilities to ensure organizational efficiency and drive operational maturity.
Job responsibilities

  • Leading team meetings, driving strategic priorities and business metrics in line with the Product Line strategy
  • Partnering with Mangers across the organization on Book of work oversight to ensure the right talent alignment for initiatives
  • Deliver impactful and meaningful content for monthly business review
  • Managing organizational development and driving support for hiring and new employee enablement
  • Ensuring financials are maintained and in line with expectations
  • Collect, synthesize, analyze and present project data and findings
  • Coordinating and executing ad hoc requests across the various teams
  • Develop strategic presentations for internal audiences


Required qualifications, capabilities, and skills

  • 5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization
  • Demonstrated proficiency in technical solutions, vendor product knowledge, managing vendor relations, and implementing solutions
  • Advanced analytical reasoning skills, applying critical thinking and problem-solving techniques to break down business, technical, and operational objectives
  • Proven ability in leading through change, managing dependencies, and controlling change in high-pressure, shifting environments
  • Experience with stakeholder management, establishing productive relationships, and driving beneficial outcomes aligned with firm objectives
  • Experience with managing program/ project schedules, tracking program/ project and milestone completion, and reporting progress effectively to stakeholders.
  • Experience with strengthening program governance and controls within a large organization
  • Experience with the tools used to produce governance documentation, stakeholder communications, and track program metrics (PowerPoint, MS Project, Excel)
  • Strong analytical, conceptual, and problem-solving ability
  • Excellent interpersonal (verbal and written) communication skills with the ability to coach others in the best ways to present and explain information concisely tailored to the target audience
  • Proficiency in MS Excel and PowerPoint


Preferred qualifications, capabilities, and skills:

  • Experience in the financial services industry
  • Expertise with Agile and Scrum frameworks and the application in product development and delivery organization


About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.

Top Skills

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What the Team is Saying

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The Company
HQ: New York, NY
289,097 Employees
Hybrid Workplace
Year Founded: 1799

What We Do

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands.

Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products.

Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com.

©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.

Why Work With Us

Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.

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