Chief of Staff - Lead Technical Program Manager

Posted 2 Days Ago
Jersey City, NJ
Hybrid
5-7 Years Experience
Financial Services
We’re one of the world’s biggest technology-driven companies
The Role
Lead Technical Program Manager responsible for managing complex technology projects, optimizing team processes, and driving strategic initiatives in a global environment. Key responsibilities include project planning, risk mitigation, cross-functional collaboration, performance assessment, and cultural initiative championing. Required qualifications include 5+ years of experience in technical program management or related areas.
Summary Generated by Built In

Job Description
Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment.
As a Lead Technical Program Manager in Corporate Technology, you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm. Leveraging your deep knowledge of technical principles, practices, and theories is essential for developing innovative solutions, while simultaneously effectively managing resources, budgets, and high-performing teams. Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals. With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making to achieve mutually beneficial outcomes. As a subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery.
Global Finance Technology is a part of the Corporate Technology organization responsible for delivering and supporting an industry-leading technology solutions supporting the Office of the CFO and part of Global Technology. The Chief of Staff and Strategy Team manages the day-to-day business operations and strategic programs needed to shape the foundational structure that enables Global Finance Technology to deliver world class products. In this role, you will be partnering with our Leadership team, Product Owners and Technologists around the world to create and manage best in class strategic programs. These programs and workstreams will be focused on executive communications, data driven organizational decision making, perfecting processes and tooling, steering senior level governance programs, and supporting diverse cultural initiatives.
Job responsibilities

  • Manage as Chief-of-Staff responsibilities for the Management Tools Product Line, inclusive of managing day to day operational strategies and optimizing existing team processes
  • Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions
  • Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project and program momentum
  • Collaborate with cross-functional teams, including engineering, product, and business stakeholders, to define program scope, objectives, and deliverables, ensuring alignment with overall business goals
  • Utilize advanced analytical reasoning to assess program performance, identify areas for improvement, and implement data-driven optimizations to enhance efficiency and effectiveness
  • Manage critical strategic initiatives as part of the program manage critical strategic initiatives identified by the Global Finance leadership team
  • Champion globally inclusive cultural initiatives focused on promoting Diversity, Equity, & Inclusion


Required qualifications, capabilities, and skills

  • 5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization
  • Experience in program/project/technology management, consulting, operations, or a combination of these
  • Excellent verbal and written communication skills with the ability to collaborate and work with senior leaders
  • Experience taking complex and ambiguous information and refining it into meaningful content and clear action plans
  • Strong critical thinking and creative problem-solving skills (e.g., identifying trends, patterns, and root cause analysis using a diverse toolkit to address the root cause)
  • Ability to establish and build strong relationships and partnerships across cross-functional teams
  • Ability to influence, organize, and direct people across various seniorities, teams, and departments
  • Commitment to diversity, ethical, accountable, and transparent leadership
  • Desire to take on increasing management responsibility and project/program ownership


Preferred qualifications, capabilities, and skills

  • Reporting tools is a plus


About Us
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.

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JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands.

Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products.

Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com.

©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.

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Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.

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