The Role
The Chief of Staff will support the Growth leadership team, overseeing operations, strategic initiatives, and project leadership to enhance organizational alignment and effectiveness.
Summary Generated by Built In
Sword Health is on a mission to free two billion people from pain.
With 67% of members achieving a pain-free life and a 70% reduction in surgery intent, at Sword, we are using AI Care to change lives, and save millions for our 25,000+ enterprise clients across three continents. Today, we hold the majority of industry patents, win 70% of competitive evaluations, and have raised more than $400 million from top venture firms like Founders Fund, Sapphire Ventures, General Catalyst, and Khosla Ventures.
Recognized as a Forbes Best Startup Employer in 2025, this award highlights our focus on being a destination for the best and brightest talent. Not only have we experienced unprecedented growth since our market debut in 2020, but we’ve also created a remarkable mission and value-driven environment that is loved by our growing team. With a recent valuation of $4 billion, we are in a phase of hyper growth and expansion, and we’re looking for individuals with passion, commitment, and energy to help us scale our global impact.
Joining Sword means committing to a set of core values, chief amongst them to “do it for the patients” every day, and to always “deliver more than expected” on behalf of our members and clients.
This is an opportunity for you to make a significant difference on a massive scale as you work alongside 1000+ (and growing!) talented colleagues, spanning three continents. Your charge? To help us build a pain-free world, powered by AI, enhanced by people — accessible to all.
We are seeking a dynamic and strategic Chief of Staff to support the Growth leadership team in scaling and growing the Marketing organization. In this role, you’ll focus on driving the rhythm of the business, strategic initiatives, and supporting the Growth leaders in smoothly running the Growth organization. This position is highly visible in the organization, involves frequent interactions with cross-company leaders, and reports directly to the SVP of Growth. The Chief of Staff will act as a trusted advisor, facilitating communication and alignment across teams to enhance customer satisfaction and success.
What you’ll be doing:
- Strategic Partnership: Act as the right hand and operational lead for the SVP of Growth, providing strategic counsel, driving key initiatives, and stepping in on their behalf when necessary to ensure the effectiveness and alignment of the Growth leadership team;
- Operational Excellence: Oversee daily operations within the Growth department, ensuring efficient execution of initiatives and alignment with company objectives;
- Project Leadership: Responsible for overseeing key department projects and initiatives, ensuring timely and effective completion;
- Meeting Facilitation: Plan and execute strategic meetings, including leadership team sessions and team quarterly business reviews, ensuring productive outcomes;
- Team Coordination: Collaborate with cross-functional teams to drive key decisions and outcomes, enhancing the overall effectiveness of the Growth organization;
- Communication and Reporting: Regularly and proactively provide updates to the executive team and cross-functional partners, ensuring clarity, alignment, and timely delivery of both scheduled and ad-hoc reports;
- Growth Enablement: A demonstrated ability to support and facilitate business growth by aligning teams, optimizing processes, and driving strategic initiatives, contributing to scalable success.
What you need to have:
- Bachelor’s degree in Business Administration, Economics, Finance, or a related field; Master’s degree preferred;
- Minimum of 5 years in a leadership role within Growth, Marketing or a related field, with a proven track record of strategic planning and project management;
- Exceptional communication and interpersonal abilities;
- Strong leadership and team management skills;
- Excellent time management and organizational skills;
- Proficiency in problem-solving and decision-making;
- Ability to build and maintain relationships across all levels of the organization.
What we would love to see:
- Experience in the healthcare or technology sectors;
- Familiarity with Saas, digital health solutions and services;
- Demonstrated ability to drive growth initiatives and improve B2B metrics.
To ensure you feel good solving a big Human problem, we offer:
- A stimulating, fast-paced environment with lots of room for creativity;
- A bright future at a promising high-tech startup company;
- Career development and growth, with a competitive salary;
- The opportunity to work with a talented team and to add real value to an innovative solution with the potential to change the future of healthcare;
- A flexible environment where you can control your hours (remotely) with unlimited vacation;
- Access to our health and well-being program (digital therapist sessions);
- Remote or Hybrid work policy.
Portugal - Sword Benefits & Perks:
• Health, dental and vision insurance
• Meal allowance
• Equity shares
• Remote work allowance
• Flexible working hours
• Work from home
• Discretionary vacation
• Snacks and beverages
• English class
Note: Please note that this position does not offer relocation assistance. Candidates must possess a valid EU visa and be based in Portugal.
Sword Health complies with applicable Federal and State civil rights laws and does not discriminate on the basis of Age, Ancestry, Color, Citizenship, Gender, Gender expression, Gender identity, Gender information, Marital status, Medical condition, National origin, Physical or mental disability, Pregnancy, Race, Religion, Caste, Sexual orientation, and Veteran status.
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The Company
What We Do
SWORD Health is the world’s fastest growing virtual musculoskeletal (MSK) care provider, on a mission to free two billion people from chronic and post-surgical pain. The company’s clinical-grade virtual therapy platform pairs expert physical therapists with FDA-listed wearable technology to deliver a personalized treatment plan that is more effective, easier and less expensive than traditional physical therapy. SWORD Health believes in the power of people to recover at home, without resorting to imaging, surgeries or opioids. Since launching in 2015, SWORD Health has worked with insurers, health systems and employers in the U.S, Europe and Australia to make quality physical therapy more accessible to everyone.
