The Role
The Chief of Staff will drive strategic initiatives within the Commercial team, ensuring alignment with company goals, managing cross-functional projects, and enhancing operational excellence.
Summary Generated by Built In
Sword Health is shifting healthcare from human-first to AI-first through its AI Care platform, making world-class healthcare available anytime, anywhere, while significantly reducing costs for payers, self-insured employers, national health systems, and other healthcare organizations. Sword began by reinventing pain care with AI at its core, and has since expanded into women’s health, movement health, and more recently mental health. Since 2020, more than 700,000 members across three continents have completed 10 million AI sessions, helping Sword's 1,000+ enterprise clients avoid over $1 billion in unnecessary healthcare costs. Backed by 42 clinical studies and over 44 patents, Sword Health has raised more than $500 million from leading investors, including Khosla Ventures, General Catalyst, Transformation Capital, and Founders Fund. Learn more at www.swordhealth.com.
As Chief of Staff for the Enterprise organization, you will work closely with leadership to drive key initiatives within the Commercial team. You’ll operate at the center of one of the most critical functions in the company, coordinating operational efforts, supporting strategic priorities, and ensuring the Commercial team can focus on delivering exceptional customer outcomes. You will act as a trusted partner, helping align the team with company-wide goals.
If you thrive in ambiguity, excel at execution, and perform at your best in fast-moving environments, this is your chance to make a meaningful impact.
What you'll be doing:
- Act as a strategic partner to the Enterprise leadership team, helping shape and execute the most critical initiatives across the Commercial teams.
- Act as a bridge between the Enterprise leadership and internal stakeholders, fostering strong relationships, clear communication, and alignment of priorities.
- Lead key cross-functional projects end-to-end, ensuring momentum, clarity, and results.
- Track action items, monitor deadlines, and ensure timely delivery of Enterprise projects and initiatives.
- Drive operational excellence by identifying inefficiencies, streamlining processes, and helping teams stay focused on high-impact work.
- Build and track key performance metrics to inform decision-making and assess progress on strategic goals.
- Serve as an internal “force multiplier” — increasing the capacity and effectiveness of the Commercial leadership team by stepping in where needed to keep things moving.
What you need to have:
- Bachelor’s degree in Business, Economics, Finance, or a related field; Master’s degree preferred.
- Experience in the digital health space is a must have.
- Experience in a strategic support role, ideally in a technology or sales-focused environment, with a track record of driving strategic initiatives and cross-functional execution.
- Strong analytical skills with the ability to interpret data and provide actionable insights.
- Solid organizational and coordination abilities, with an eye for detail and follow-through.
- Excellent communication and interpersonal skills to work effectively with diverse teams and stakeholders.
- Strong leadership skills and the ability to prioritize and manage multiple workstreams.
- Business acumen and the ability to adapt to evolving priorities in a dynamic environment.
- Comfort working in a fast-paced setting with a passion for solving Commercial challenges.
US - Sword Benefits & Perks:
• Comprehensive health, dental and vision insurance*
• Equity shares*
• Discretionary PTO plan*
• Parental leave*
• 401(k)
• Flexible working hours
• Remote-first company
• Paid company holidays
• Free digital therapist for you and your family
*Eligibility: Full-time employees regularly working 25+ hours per week
Portugal - Sword Benefits & Perks:
• Health, dental and vision insurance
• Meal allowance
• Equity shares
• Remote work allowance
• Flexible working hours
• Work from home
• Discretionary vacation
• Snacks and beverages
• English class
*US Applicants Only: Applicants must have a legal right to work in the United States, and immigration or work visa sponsorship will not be provided.
*Please note that this position does not offer relocation assistance. If in Portugal, candidates must possess a valid EU visa and be based in Portugal.
Sword Health complies with applicable Federal and State civil rights laws and does not discriminate on the basis of Age, Ancestry, Color, Citizenship, Gender, Gender expression, Gender identity, Gender information, Marital status, Medical condition, National origin, Physical or mental disability, Pregnancy, Race, Religion, Caste, Sexual orientation, and Veteran status.
Top Skills
AI
Digital Health
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The Company
What We Do
SWORD Health is the world’s fastest growing virtual musculoskeletal (MSK) care provider, on a mission to free two billion people from chronic and post-surgical pain. The company’s clinical-grade virtual therapy platform pairs expert physical therapists with FDA-listed wearable technology to deliver a personalized treatment plan that is more effective, easier and less expensive than traditional physical therapy. SWORD Health believes in the power of people to recover at home, without resorting to imaging, surgeries or opioids. Since launching in 2015, SWORD Health has worked with insurers, health systems and employers in the U.S, Europe and Australia to make quality physical therapy more accessible to everyone.
