CueBox is a startup building modern software for performing arts and cultural organizations (e.g., theaters, symphonies, venues, universities and more). These organizations are vital to our communities; they inspire, connect and delight us. Yet, these organizations have been traditionally underserved by technology. We’re changing that and helping them thrive with an all-in-one and best-in-class system. Our product meaningfully increases our customers' revenue / audience base and saves them time by streamlining workflows in ticketing, fundraising, marketing, education and more.
We have a fast growing customer base and are expanding both in the US and internationally. We are looking to add a chief of staff to work directly with our CEO.
LocationCueBox is headquartered in New York City, and we are a hybrid workplace. Our team is in the office 3 days a week Tuesday-Thursday.
What You’ll DoAs the chief of staff, you will work directly with our CEO/co-founder to lead client, operations and growth initiatives. This is a unique opportunity to be involved in every facet of the company’s business operations. This role is ideal for a self starter and quick learner who is passionate about the arts, working hard at a mission-oriented startup, and is excited to tackle/lead business operations.
Responsibilities- Lead all-client related operations including onboarding and client success
- Refine our client onboarding, support and training process to improve operational efficiency, enhance client communication, and improve alignment across multiple stakeholders (client, data, business)
- Develop relationships with our clients to understand their challenges / needs and work with various functions (product, engineering, design) to implement improvements
- Partner with the CEO on key growth initiatives (e.g., partnerships, new channels) to drive growth
- Self-starter, resourceful and quick learner who can own and solve complex or ambiguous business problems
- Excellent client management skills and can lead client-related initiatives and meetings
- Strong analytical and Excel skills and can communicate technical requirements between external stakeholders and internal data & engineering team
- Superior verbal and written communication skills
- Ability to drive execution and deliver results in a fast-paced and changing environment
- Passionate about the arts / cultural industry and excited to work at a mission-oriented startup
- Open, collaborative and empathetic
- 2-3+ years of management consulting experience at a top US-based management consulting company
- Client-facing / client-management experience
- Strong interest in technology and/or arts/culture
- Proficient at using basic MS tools such as Excel, Powerpoint
- Work authorization in the US (we do not offer visa sponsorship at this time)
- Work 3 days a week in office in our NYC office
- (bonus) sales/growth strategy experience
- (bonus) Technical skills including SQL
- Base salary $90-120k
- Competitive equity package
- Medical, dental, and vision insurance
- Complimentary one-medical membership
Note: We do not offer visa sponsorship at this time.
Hiring Process- 30 min hiring manager interview
- 1 hour technical interview including a case and an Excel-based exercise
- Final interview with executive team
- References
- Offer (contingent on positive references)
We hope you’re excited to join us as we transform the performing arts and cultural industry! Please apply below.
Skills Required
- 2-3+ years of management consulting experience
- client-facing / client management experience
- strong interest in technology and/or arts/culture
- proficient at using basic MS tools such as Excel, Powerpoint
- work authorization in the US (no sponsorship)
- sales/growth strategy experience
- technical skills including SQL
What We Do
CueBox works with theaters, orchestras, operas, choruses, performing arts centers, universities and more across the country. Our mission is to empower these organizations so that more people can experience and appreciate the arts. Our product meaningfully increases our customers' revenue and saves them time by streamlining workflows in fundraising, ticketing, marketing, education and more.
