Chief of Staff COSMIC

Job Description
Overview
As a Chief of Staff (CoS) to an AI leader, you will be responsible for driving organizational effectiveness, aligning cross-functional teams, and ensuring the successful execution of the AI leader's vision. This role requires a blend of operational expertise, strategic thinking, and exceptional communication skills to support high-impact initiatives in a fast-paced, technology-driven environment. This role will be reporting into the Head of Engineering for CCB COSMIC - AI/ML and Gen AI.
This role empowers the AI leader to focus on vision and innovation, while the Chief of Staff ensures seamless execution, organizational alignment, and operational excellence.
Job responsibilities-

• Drive and monitor strategic priorities, ensuring alignment with business objectives.
• Strategic Execution.
• Translate the AI leader's vision into actionable plans and measurable outcomes.
• Operational Excellence, Oversee daily operations, streamline workflows, and manage key business processes.
• Organize and facilitate leadership meetings, quarterly planning, and board updates , by providing a Cross-Functional Leadership
• Act as a liaison across departments (Product, Engineering, Sales, Marketing, Customer Success), fostering collaboration and removing obstacles.
• Ensure clarity and cohesion in cross-team initiatives.
• Analyze data, synthesize insights, and provide actionable recommendations to inform leadership decisions.
• Leverage AI tools for predictive analytics and trend identification.
• Lead and execute high-impact projects such as go-to-market strategies, investor updates, and key partnerships.
• Draft executive communications, prepare presentations, and manage internal/external messaging.
• Ensure clear, timely communication within the leadership team and across the organization.

Required qualification, capabilities and skills-

• Bachelor's or Master's degree in Business, Engineering, Computer Science, or a related field.
• 5+ years of experience in a Chief of Staff, strategy, operations, or similar leadership role, ideally in a technology or AI-driven organization.
• Proven track record of managing complex projects and driving cross-functional initiatives.
• Strong analytical skills, with experience leveraging data and AI tools for decision-making.
• Exceptional communication, organizational, and interpersonal skills.
• Ability to thrive in a fast-paced, ambiguous environment and adapt to changing priorities.

About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.