Our Opportunity:
Chewy is seeking a Chief of Staff to report to the Chief Brand Officer! We have an outstanding opportunity to develop a deep understanding of Chewy’s business, build strong cross-functional relationships with senior leaders, and quickly drive significant impact at an interpersonal level.
This leader will be a thought partner to the Marketing leadership team, steer strategic projects, and will refine and operationalize mechanisms and processes to continue to make Chewy the leading destination for pet parents and partners everywhere! This is a dynamic role that will require an outstanding degree of business and operational savvy, comfort in implementing the vision of the Marketing organization, and the ability to conceptualize solutions for cultural, workflow, and interpersonal challenges. Candidates will be framework-oriented problem solvers who thrive in fast-paced environments and will possess the capability to ultimately lead a Chewy business line.
What You'll Do:
- Serve as a trusted advisor to the Chief Brand Officer, providing high-level strategic support
- Coordinate cross-functional projects and initiatives, ensuring alignment with company priorities, brand team priorities, and timelines
- Operationalize marketing strategy by aligning the organization against articulated objectives, streamline and improve processes for effective partnership, and identify gaps in systems
- Identifying the right teams, driving collaboration across organizations, implementing processes, and getting in front of potential opportunities
- Work with Finance relationships and analytics teams to connect across dept wide
- Build positive relationships across the organization and externally with outside partners and third parties
- Attend meetings and participate in projects with, or on behalf of the Chief Brand Officer; handle pre-work, coordinate results, facilitate meetings; and drive accountability for follow-through following those meetings
- Coordinate and prioritize critical issues and information to facilitate efficient leadership (VP) decision-making
What you'll need:
- Bachelor's degree in business or related field
- 10+ years of work experience
- Familiarity with Marketing strategy and operations
- Solid track record of getting things done from strategy to delivery
- Strong written and verbal presentation skills
- Exceptional ability to work efficiently and cross-functionally
- Demonstrate a data-driven approach to problem-solving and prioritization
- Ability to proactively identify future business needs and actualize plans in response
- Operational role in tech and corporate environments
Bonus:
- MBA or advanced degree
- Consulting experience in retail or e-commerce
#LI-Onsite
Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
If you have a question regarding your application, please contact [email protected].
To access Chewy's Customer Privacy Policy, please click here. To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.
What the Team is Saying
What We Do
We view pets and pet parents as family and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Behind the scenes, our talented teams are made up of innovators, delighters, big-thinkers and of course, passionate pet people—creating a place where you'll be empowered to build, grow and unleash your fullest potential.
We don’t just stand by our company mission—we’re obsessed with it. We seek to be the most trusted and convenient destination for pet parents and partners, everywhere. And we’re constantly finding new ways to do just that.
At Chewy, we understand pet parenthood is full of joyful highs and anxious lows. That’s why we’re here, standing alongside pet parents, providing everything their pets need for a happy, healthy life. We’re a leading online source for pet products, supplies, and prescriptions. We offer a broad selection of high-quality products and services at competitive prices with an exceptional level of customer care and a personal touch.
Since launching in 2011, we’ve combined the personalized service of your neighborhood pet store with the convenience and speed of e-commerce. We pride ourselves on being the only brand available 24/7/365 to support pet parents throughout their journey.
We have a rich history of being recognized for our deep care and personalization while going above and beyond for our customers and their pets.
We view pets and their people as more than just customers and look forward to meeting their needs and exceeding expectations through every interaction. With Chewy, no one pet-parents alone.
Our culture is for those who thrive on delivering results and becoming your best—no matter your role or location. At Chewy, our Operating Principles serve as a common language, or framework, that connects two of Chewy's most valuable elements—our people and our culture. The Operating Principles guide our character, capabilities, imagination, and methods for execution in support of our company's mission.
Why Work With Us
We're proud to be one of the fastest growing e-commerce companies of all time.
With growth comes the exciting opportunity to be a part of a world-class organization of engineering, product, and design team members, responsible for driving our latest innovations and designing "out-of-the Chewy box" experiences.
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Chewy Teams
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
