Chief of Staff to CEO

Lantern is the specialty care platform connecting people with the best care when they need it most. By curating a Network of Excellence comprised of the nation's top specialists for surgery, cancer care, infusions and more, Lantern delivers excellent care with significant cost savings to employers and their workforces. Lantern also pairs members with a dedicated care team, including Care Advocates and nurses, for the entirety of their care journey, helping them get back to good health, back to their families and back to work. With convenient access to specialists nationwide, Lantern means quality care is within driving distance for most. Lantern is trusted by the nation's largest employers to deliver care to more than 6 million members across the country. Learn more about us at lanterncare.com. 

About You:

• You use LOGIC in your decision making and understand that progress is critical to making change. You focus on the execution of your content while balancing a fast-paced environment and you take the time to celebrate both the small & big wins. 
• INCLUSION is a core tenant of your personal beliefs. A diverse and inclusive environment is incredibly important to you. You understand and desire to be a part of a diverse team with different experiences and perspectives & you cherish the differences in each individual that you interact with.
• You have the GRIT, drive and ambition to tackle big problems. Big problems require big ideas and a team that supports new ideas. 
• You care deeply for your customers are driven to keep HUMANITY in all decisions. Your customers aren’t just the individuals using your product. They are the driving factor in your motivation to make a change.
• Integrity guides you in life. Focusing on the TRUTH vs. giving people the answers they want to hear. 
• You thrive in a Team Environment. Collaboration is key in innovation and creating change.

These pillars of LIGHT are a reminder to our team that we are making a difference by providing guidance and support in navigating the often complex and confusing landscape of healthcare. We hope that through this LIGHT, individuals can find their way to the best care, resources, and support they need to get back to life. 

If this sounds like you, we would love to connect to speak further about career opportunities at Lantern.

Please apply to our role & someone from our Talent Acquisition Team will reach out to help you navigate our interview process.

Chief of Staff to the CEO 

Reporting directly to the CEO, the Chief of Staff will serve as a strategic partner and advisor, a personal force multiplier who brings structure, clarity, and relentless follow-through to Lantern. You’ll be the enabler and organizer who helps the CEO stay focused on aspirational priorities while harnessing chaos into momentum. You’ll design the operating cadence, facilitate alignment, and ensure the right information and decisions are made at the right time. 

The ideal candidate is a relentless grinder with a high analytical bar, exceptional judgment, and an energizing presence. You love building order out of complexity, and you thrive on turning ideas into outcomes in fast-paced, ever-evolving environments. 

The Chief of Staff will act as a trusted thought partner, helping shape and drive strategies to accelerate growth, improve operational efficiency, and foster team alignment with the company’s mission and values. Working closely with senior leaders, this role will facilitate clarity, focus, and shared context around key business priorities. The ideal candidate brings a strong background in business consulting, operations, and strategy, along with a history of translating ideas into outcomes in dynamic, growth-oriented environments.  

Location:   

Ideal location: Dallas, TX – Lantern HQ 

Open to Vancouver and NYC with regular travel to the Dallas office.  

Regular travel is required for this role, despite home base.  

Responsibilities: 

1. CEO Enablement & Prioritization
   • Own the CEO’s operating system: priorities, calendar architecture, decision forums, and information flow.  
   • Prepare the CEO for key meetings - develop agendas, synthesize materials, and ensure crisp decision-making.  
   • Ruthlessly protect focus: filter noise, triage inbound requests, and align time to top priorities.
2. Operating Cadence & Structure Creation
   • Design and run the rhythm of the business (weekly/monthly/quarterly): leadership meetings, reviews, offsites.
   • Create repeatable structures for planning, execution, and accountability across teams.
   • Facilitate high-impact meetings – agenda, pre-work, outcomes, and downstream follow-through.
3. Strategic Projects & Cross-Functional Execution
   • Lead time-bound, cross-functional initiatives that require early momentum, clarity, and structured execution.  
   • Stand up new efforts and smoothly transition ownership to functional leaders once stabilized.  
   • Ensure all departments (such as product, operations, finance, IT, People, and commercial teams) are aligned with company-wide priorities, proactively removing roadblocks and driving accountability for execution across the organization.
4. Analytics, KPIs, and Decision Support 
   • Build and maintain dashboards and briefings that distill complex data into actionable insights.  
   • Run OKR/goal setting cycles; track progress and drive accountability to outcomes.  
   • Proactively surface and analyze risks, tradeoffs, and scenario analyses to inform CEO decisions.
5. Communication, Context, Alignment 
   • Ensure the CEO’s priorities and context are clearly understood across the organization & executive leaders.  
   • Draft internal updates, executive communications, board materials, and strategic narratives.  
   • Foster transparency and shared context across teams to avoid ambiguity.
6. Continuous Improvement & Change Enablement
   • Implement processes and lightweight systems that enhance speed, quality, and consistency.  
   • Identify operational bottlenecks; propose and lead improvement efforts to streamline workflows.  
   • Partner with Finance/People/IT on resource planning, annual cycles, and key initiatives.
   • Be a driver of effective change management, including fostering innovation and experimentation and working through organizational blockers
7. Team Culture & Organizational Health 
   • Keep a pulse on team engagement, morale, and cross-functional collaboration
   • Model high standards of preparation, clarity, and follow-through; raise the bar on meeting hygiene.  
   • Help onboard leaders to the CEO’s operating style; coach teams on effective upward communication. 

Qualifications: 

• 5+ years of strategy consulting, investment banking and / or private investment experience (venture/growth/PE), with demonstrated high performance required 

• 3+ years of executive-oriented experience preferred (CoS to C-level, other senior level roles with high executive engagement) 

• 3+ years of experience working in US healthcare a plus (digital health, tech-enabled healthcare services, employer benefits) 

• Be a strong communicator: both verbally and written; sharp, concise, persuasive 

• Be a strategic thinker: comfortable both thinking through how to address challenges, solve problems all while consistently prioritizing where to focus 

• Lead with influence: building consensus while navigating complexity 

• Be comfortable in a fast-paced environment that can be challenging but highly rewarding 

• Highly structured and organized – demonstrated ability to bring order and process to dynamic situations  

Mindset & Traits:

• Relentless executioner with a bias for action; thrives in complexity and ambiguity.  Breaks down barriers to find pathways to success.  

• Highly analytical with both exceptional quantitative synthesis and communication skills. 

• Organized and detail-obsessed—you build structure that others can run with. 

• High EQ and executive presence—able to influence without authority and build trust quickly. 

• Judgment & confidentiality: impeccable discretion and mature decision-making. 

Education:

Bachelor’s degree with distinguished accomplishment required; advanced business degree preferred but not required for candidates that have demonstrated career performance.  

 Benefits

Lantern does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.