Chief of Staff to the CEO

Change.org is searching for a Chief of Staff to the CEO (VP level) to serve as a force-multiplier for our founder/CEO, Ben Rattray, by developing and executing on the operating system of the Executive office: translating strategy into action, ensuring strong communication and alignment across the organization, and helping to drive operational excellence, focus, and follow-through on the company’s most important priorities. 

It’s a unique time to join Change.org. At a time when dissatisfaction with democracy globally is at an all-time high, we’re investing heavily in using AI to build the most powerful tools in the world to give people greater voice, while bringing people across the political spectrum together to identify shared solutions.

Our core petitions platform, used by more than 100 million people annually, is growing rapidly - and we are rebuilding it from the ground-up using new tools to turn anyone into a powerful civic leader on the issues they care about. And we will soon be launching an entirely new platform to identify the >80% of issues that most people agree on, locally and nationally, and to mobilize hundreds of millions of people to advocate for those common-ground solutions. 

To realize this vision, we’re expanding the most talented team in the world at the intersection of technology and social impact - all focused every day on building healthier democracies globally. 

Key Outcomes:

• Act as a trusted extension of the CEO, making informed decisions, resolving blockers, and maintaining momentum across multiple workstreams when he’s unavailable.
• Operationalize strategy, translate high-level goals into clear plans, processes, and communications for internal and external audiences.
• Establish and maintain a clear operating rhythm for the CEO and executive team, ensuring prioritization, prep, and follow-through are consistent and effective.
• Lead board and executive preparation, synthesize materials, ensure alignment, and strengthen the quality and clarity of communications.
• Ensure structure and accountability in company operations by strengthening coordination and communication across the executive team.
• Build trusted relationships across the organization, serving as an ambassador of the CEO and the leadership team.

The most important core competencies for the role are: 

• Operational Leadership & Execution: Designs and runs the systems and processes that keep the CEO’s office and exec team focused and excellently executing.
• Executive Communication & Influence: Excellent writer and communicator; skilled at distilling complexity into clarity for internal and external audiences - including Board and funders.
• Strategic Thinking & Judgment: Understands company priorities and can connect short-term execution to long-term goals; exercises sound judgment in situations with multiple, complex considerations.
• Relationship Building & Cross-Functional Collaboration: Earns credibility quickly; able to build strong relationships with senior staff across all departments and foster alignment across teams.

Target experience:

• 7–10+ years in operational, strategy, or executive leadership roles within a fast-paced organization.
• Prior experience as a Chief of Staff, Head of Operations, Product leader, or Strategy/Execution lead preferred.
• Demonstrated success supporting or partnering directly with a CEO and/or other senior executives, driving operational clarity and communications excellence.
• Background in consulting or strategic planning is a plus, but must be paired with hands-on execution experience.
• Proven ability to bring order and communication discipline to complex, dynamic environments.

Interested? Great! Here's what you should know:

This is a full time role based in the USA or Canada.

Our compensation philosophy is based on pay equity. All of our salaries are determined before we launch a role – they are based on a predetermined salary scale, the level on that scale and the cost of labor for that location. The annual salary of a Chief of Staff to the CEO is:

• USA: $275,000 USD, 10% discretionary bonus
• CAN: 258,000 CAD, 10% discretionary bonus

Our evaluation process is as follows:

• 30 min screen with our Recruiter
• 60 min interview with our Interim COO
• 3 hour task 
• 45 min interview with 1-2 executives and 30-60 min interview with our CEO
• Final round 60 min interview with our CEO

We know the confidence gap and imposter syndrome can get in the way of meeting amazing candidates like you, so please don’t hesitate to apply—we’d love to meet you. We also know it’s rare for someone to meet 100% of the qualifications. Please apply anyway!

We actively encourage applicants from diverse backgrounds and perspectives to apply. At Change.org, we are dedicated to fostering a diverse and inclusive workplace. We invest in programs to support our diverse workforce, offer inclusive onboarding experiences and affinity groups, celebrate the heritage of our staff, provide training on working across differences, and maintain fair and transparent salary scales. All qualified applicants will receive consideration for employment without regard to race, color, national origin, disability, veteran status, sexual orientation, gender, or culture.

We are committed to providing reasonable accommodations throughout the recruitment process for candidates with disabilities. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.

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We are legally required to conduct EEOC reporting. While this is required by the federal government, we recognize that it does not include all genders and ethnicities. We want you to know that Change.org celebrates all identities and we thank you for your participation.http://change.org/

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While we are a global company, we ask that you please submit your resumes/application questions in English.