Job Summary
The Chief Quality Officer (CQO) is responsible for leading and coordinating quality improvement and performance initiatives throughout the hospital. The CQO ensures compliance with regulatory standards, including The Joint Commission (JC), and serves as a liaison between hospital departments, medical staff, and administration on all quality-related matters. This role oversees the development, implementation, and monitoring of performance improvement plans, ensuring continuous improvement in patient care and operational excellence.
Why You’ll Love Working Here
- Competitive Compensation – Salary and benefits package designed to reward your expertise, leadership, and contributions.
- Comprehensive Health Coverage – Medical, dental, vision, and life insurance options to support you and your family.
- Future Security – 401(k) retirement plan with employer matching to help you build long-term financial stability.
- Generous Paid Time Off – Paid Time Off (PTO) and Extended Illness Bank (EIB) to support work-life balance and personal well-being.
- Career Growth Opportunities – Professional development, leadership training, and advancement opportunities across our organization.
- Recognition & Reward Programs – We celebrate employee achievements and contributions to our success.
- Exclusive Employee Discounts & Perks – Access to special savings and benefits designed for our team members.
Essential Functions
- Oversees the development, coordination, and implementation of the hospital’s performance improvement plan, ensuring alignment with quality and regulatory standards.
- Acts as a quality liaison between all hospital departments, medical staff, performance improvement committees, and administration to ensure a cohesive approach to quality improvement initiatives.
- Chairs the performance improvement committee, leading quality improvement efforts and ensuring compliance with Joint Commission (JC) regulations and other accreditation standards.
- Serves as the primary contact for all JC-related activities, including surveys, applications, and correspondence, ensuring continuous regulatory compliance.
- Provides education to hospital staff and medical teams on quality standards, performance improvement methodologies, and regulatory updates.
- Develops and conducts in-service education programs to enhance staff knowledge of quality improvement and regulatory standards, including OSHA, CDC, and JC requirements.
- Maintains complete records of all performance improvement activities and ensures accurate documentation for regulatory reviews.
- Updates hospital staff on changes to regulatory standards and ensures timely communication of new quality initiatives.
- Acts as a resource to all departments on quality and performance improvement matters, providing guidance and support for quality-related challenges.
- Leads the JC Task Force to ensure ongoing compliance with regulatory requirements and prepares the hospital for accreditation surveys.
- Coordinates medical staff performance improvement activities, working closely with clinical teams to enhance patient outcomes.
- Reviews and disseminates updated information from professional journals, ensuring staff have access to the latest developments in quality and performance improvement.
- Performs other duties as assigned.
- Maintains regular and reliable attendance.
- Complies with all policies and standards.
Qualifications
- Bachelor's Degree in Nursing, Healthcare Administration, or a related field required
- Master's Degree in Public Health, Healthcare Quality, or related field preferred
- 5-7 years of direct experience in nursing, quality management, performance improvement, or a related field required
- 5-7 years of progressive leadership experience in nursing, quality management, performance improvement, or a related field required
- Working knowledge of general hospital operations, JC standards, CMS requirements, and DOH regulations required
- 5-7 years of clinical nursing experience at an acute care facility preferred
Knowledge, Skills and Abilities
- Strong knowledge of quality improvement methodologies, regulatory compliance, and accreditation standards, including Joint Commission (JC).
- Excellent leadership and communication skills, with the ability to collaborate across departments and with medical staff.
- Experience in data analysis, performance metrics, and the development of quality improvement initiatives.
- Proficient in healthcare regulations and compliance, with a focus on patient safety and performance improvement.
Licenses and Certifications
- RN - Registered Nurse - State Licensure and/or Compact State Licensure required
State Specific Requirements
- Arizona: Certified Professional in Healthcare Quality (CPHQ) designation preferred.
- Georgia: Basic Cardiac Life Support (BCLS) certification required.
- Oklahoma: Basic Cardiac Life Support (BCLS) certification required.
Why Work at Northwest Medical Center?
At Northwest Medical Center, we’re more than healthcare providers, we’re a team dedicated to compassionate care and community wellness. Join us for a supportive work environment, opportunities for professional growth, and the chance to make a real difference in the lives of our patients every day. Your skills, your passion, and your commitment matter here.
This position is not eligible for immigration sponsorship now or in the future. Applicants must be authorized to work in the U.S. for any employer.
INDLEAD
Skills Required
- Bachelor's Degree in Nursing, Healthcare Administration, or related field
- RN Registered Nurse state licensure or compact licensure
- 5-7 years of direct experience in nursing, quality management, or performance improvement
- 5-7 years of progressive leadership experience in nursing, quality management, or performance improvement
- Working knowledge of general hospital operations, Joint Commission standards, CMS requirements, and DOH regulations
- Authorized to work in the U.S. for any employer (no visa sponsorship)
- Experience in data analysis, performance metrics, and development of quality improvement initiatives
- Strong leadership and communication skills with ability to collaborate across departments and medical staff
- Master's Degree in Public Health, Healthcare Quality, or related field
- 5-7 years of clinical nursing experience at an acute care facility
- Arizona: Certified Professional in Healthcare Quality (CPHQ)
- Georgia: Basic Cardiac Life Support (BCLS) certification
- Oklahoma: Basic Cardiac Life Support (BCLS) certification
What We Do
Community Health Systems, Inc. is one of the nation’s leading operators of general acute care hospitals. The organization’s affiliates own, operate or lease more than 80 hospitals in 16 states with approximately 15,000 licensed beds. Affiliated hospitals are dedicated to providing quality healthcare for local residents and contribute to the economic development of their communities. Based on the unique needs of each community served, these hospitals offer a wide range of diagnostic, medical and surgical services in inpatient and outpatient settings.






