Lead and coordinate all company projects and make sure they match company goals.
Oversee the full project portfolio: timelines, risks, priorities, and resources.
Implement and maintain a hybrid Agile–Waterfall process across the company.
Manage and improve task and workflow systems (project tools, templates, processes).
Ensure projects follow all internal rules and external regulations (e.g., data protection).
Support and mentor teams on project methods and best practices.
Create clear reports and dashboards for the CEO and management.
Make decisions on project priorities, budgets, and problem escalations.
Bachelor’s degree (MBA or Master’s in Project Management is a plus).
Minimum 5 years of experience in project management or leadership roles.
Certifications such as PMP, CSM, SAFe are preferred.
Strong knowledge of Agile and Waterfall methods.
Experience with tools: Jira, Confluence, MS Project, Power BI.
Excellent English communication skills.
Strong analytical thinking, planning skills, and ability to solve problems.
Strategic thinking and decision-making.
High responsibility and reliability.
Good communication and diplomacy with different teams.
Servant-leadership mindset and team motivation.
Proactive, organized, and detail-oriented.
Open to improvement and innovation.
Projects delivered within ±10% of planned time, scope, and budget.
Faster project delivery through process improvements (~30% cycle time reduction).
Clear alignment with company OKRs.
Employee satisfaction (eNPS ≥ 50).
Full compliance with internal and external audits.
Skills Required
- Bachelor's degree
- MBA or Master's degree in Project Management
- Minimum 5 years of experience in project management or leadership roles
- PMP, CSM, or SAFe certification
- Strong knowledge of Agile and Waterfall methodologies
- Experience with Jira, Confluence, MS Project, and Power BI
- Excellent English communication skills
- Strong analytical thinking, planning, and problem-solving skills
What We Do
Silver Bell Group is a nearshore business process outsourcing provider helping global companies streamline sales and customer experience. Founded in 2014, it builds dedicated teams in South and East Europe that operate as extensions of clients’ businesses. Its tailored services span customer engagement, sales, lead generation, technical support, finance and back-office operations, marketing, talent management, and customer acquisition and retention.
