Chief Program Officer - Onsite Manhattan

Duties and Responsibilities:

• Provide executive oversight of Athena’s clinical quality, clinical leaders, and standards of care across
  locations and service lines to support consistency in treatment outcomes
• Establish consistent, evidence-based, patient-centered, trauma-informed, and culturally responsive clinical
  practices.
• Ensure appropriate systems for clinical supervision, high-risk case review, treatment planning, care
  coordination, and continuity of care.
• Develop and mentor clinical and program leaders while promoting accountability, collaboration, and
  professional excellence.
• Establish and monitor clinical quality, outcomes, access, engagement, retention, and program performance
  metrics.
• Use clinical data to proactively identify risks, trends, and opportunities for improvement.
• Ensure adherence to OMH and other applicable regulatory and clinical requirements.
• Lead clinical quality-improvement initiatives and support regulatory reviews, audits, and corrective action
  activities.
• Provide clinical leadership for the development, implementation, and stabilization of new programs,
  locations, and models of care.
• Evaluate opportunities for program expansion based on community need, outcomes, organizational
  strategy, and clinical feasibility.
• Lead the executive team in aligning clinical strategy with organizational growth, operations, workforce
  planning, and financial sustainability.
• Represent Athena’s clinical programs and capabilities with regulators, health systems, payers, community
  organizations, and other external stakeholders.

Key Performance Areas: Success in this role will be measured through demonstrated improvement and sustained performance in areas including

• Patient access and timely engagement in care
• Clinical quality and patient outcomes
• Patient retention and continuity of care
• High-risk patient management and clinical safety
• Clinical documentation and regulatory compliance
• Clinician productivity, retention, and engagement
• Clinical supervision and leadership effectiveness
• Successful implementation and stabilization of new programs
• Patient and referral-partner experience
• Consistency of clinical standards across programs and locations
• Ensuring financial stability of behavioral health programs

Qualifications:

• Master’s degree or doctorate in social work, psychology, counseling, mental health counseling, or another
  relevant behavioral health discipline required.
• Active New York State clinical licensure strongly preferred; independent clinical licensure such as LCSW,
  LMHC, or psychologist preferred.
• Minimum of 8 years of progressive behavioral health leadership experience, including significant
  responsibility for clinical programs, quality, and staff leadership.
• Demonstrated experience overseeing multi-site and/or large-scale outpatient behavioral health services.
  Strong knowledge of New York State behavioral health regulations and OMH-licensed services strongly
  preferred.
• Demonstrated experience developing, implementing, and scaling clinical programs.
  Strong understanding of evidence-based treatment, clinical risk management, quality improvement,
  measurement-based care, and behavioral health outcomes.
• Experience leading senior clinical leaders and multidisciplinary teams.
• Demonstrated ability to use clinical and operational data to identify trends, improve performance, and drive
  organizational decision-making.
• Exceptional communication, leadership, collaboration, and change-management skills.