The Role
Manage daily pharmacy operations, lead and develop staff, oversee inventory and compliance, build stakeholder relationships, support audits and reporting, and drive sales growth and customer satisfaction while meeting KPIs for inventory accuracy, order fulfilment, compliance, and patient satisfaction.
Summary Generated by Built In
Job Summary
The Chief Pharmacist is responsible for managing the day-to-day operations of all Pharmacy units, ensuring operational efficiency, regulatory compliance, inventory integrity, excellent customer service, and team performance while driving business growth and stakeholder satisfaction.
Responsibilities
- Oversee daily business unit operations to ensure efficient service delivery and compliance with organizational standards.
- Lead, supervise, and develop team members to achieve operational excellence and high performance.
- Manage inventory planning, stock control, and resource utilization to ensure product availability and accuracy.
- Build and maintain strong relationships with customers, vendors, regulators, and internal stakeholders while resolving operational issues promptly.
- Monitor operational performance, prepare reports, and support audits, inspections, and continuous improvement initiatives.
Key Performance Indicators (KPIs)
- Achieve 40% annual sales growth while maintaining a 10% operating expense ratio.
- Maintain 95% order fulfilment and inventory accuracy with a stock-out rate of 5% or less.
- Achieve at least 90% compliance audit and stakeholder satisfaction scores.
- Maintain a minimum of 85% patient satisfaction and team performance rating.
- Foster high employee engagement and continuous operational improvement.
Requirements
- Bachelor’s degree in Pharmacy, Pharmaceutical Sciences, or a related field; professional certification is an added advantage.
- Minimum of four (4) years’ experience in pharmacy management, healthcare services, or a similar leadership role.
- Strong knowledge of inventory management, regulatory compliance, budgeting, vendor management, and risk management.
- Proficiency in pharmacy management software, Microsoft Office applications, and data reporting tools.
- Demonstrated leadership, communication, problem-solving, and stakeholder management skills.
- MUST reside close to Surulere or Ikeja. NO accommodation is provided.
Skills Required
- Bachelor's degree in Pharmacy, Pharmaceutical Sciences, or related field
- Professional certification (added advantage)
- Minimum of four years' experience in pharmacy management, healthcare services, or similar leadership role
- Strong knowledge of inventory management, regulatory compliance, budgeting, vendor management, and risk management
- Proficiency in pharmacy management software, Microsoft Office applications, and data reporting tools
- Demonstrated leadership, communication, problem-solving, and stakeholder management skills
- Must reside close to Surulere or Ikeja (no accommodation provided)
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The Company
What We Do
Castville Solutions is a Nigerian healthcare recruitment and workforce solutions provider that connects pharmacies and hospitals with high-caliber professionals. The company's mission is to enhance healthcare delivery by providing skilled candidates and empowering professionals through training. Beyond staffing, they offer tailored solutions in process management, operational templates, and healthcare-specific training to help businesses grow and improve productivity.
