CampusWorks is seeking a strategic and customer focused leader to lead the strategic and tactical technology activities and systems onsite at our partner institution, Kilgore College, in Kilgore, TX.
The Chief Information Officer is responsible for aligning IT strategy with institutional goals, leveraging technology for innovation and efficiency in higher education, and developing broad relationships with the campus community. Overseeing all aspects of IT planning, budgeting, and support, the CIO requires a deep understanding of the institution's operations and the technical expertise to lead and coordinate IT teams effectively. The CIO leads the IT team comprised of both remote and on-campus team members. Together, they develop and implement IT best practices to improve infrastructure and IT services for the institution to enhance operational maturity, build a high-performing IT team, and align IT strategy with institutional goals. Proficiencies in IT governance, leadership, change management, and stakeholder relations are crucial for success in this pivotal role.
Responsibilities
- Build and maintain strong relationships with institution’s leadership team, senior management, business, and academic units, to earn trust and alignment between the IT function and the rest of the institution.
- Lead IT planning and alignment by developing and executing a comprehensive IT Strategic Plan that is in alignment with institutional priorities.
- Stay current on the latest IT trends and best practices, continuously seeking opportunities to improve the institution’s technological capabilities.
- Ensure IT initiatives, projects, and funding are approved and prioritized by proactively participating and partnering with various institutional members who chair the IT governance structure that includes relevant business, academic, and student representation.
- Function as a good steward of the institution’s budgets and resources by properly planning and delivering on a multi-year plan that ensures optimal return on investment.
- Provide leadership and management with regard to vendor negotiations, vendor partnerships, and delivery on behalf of the institution while adhering to institutional guidelines and policies.
- Develop and recommend information technology policies to ensure the appropriate acquisition, use, security, and cost-effective application of technology.
- Lead an IT team of approximately 10 individuals, comprised of full-time staff, remote staff, and student workers overseeing technology infrastructure, systems, enterprise applications, classroom spaces, and the user experience through help desk and service desk support.
- Lead the security and integrity of all IT systems and data, implementing robust cybersecurity measures that comply with all local, state, and federal regulations.
- Research and evaluate new technologies to be used as enhancements or upgrades to existing server, network, classroom, and other IT infrastructure equipment.
Qualifications & Requirements
- Bachelor's degree in computer science, business, or related field
- 10+ years of experience leading IT initiatives in a college or university environment
- Demonstrated leadership traits and highly effective oral and written communication skills
- Knowledge of higher education technologies and systems
- Experience with, and a broad understanding of higher education challenges and the application of technology solutions in resolving those challenges
- Experience in leading diverse groups to an agreed upon outcome that is aligned with the best interest of the institution
- Demonstrated agility to respond to changing institutional priorities
- Ability to lead an organization through change and transformation
- Ability to lead and develop people and foster an environment of positive employee engagement and trust throughout the organization
- Ability to work in a politically-sensitive environment with various campus constituencies and competing goals
- Master’s degree
- ITIL certification
- Experience with or knowledge of service provision best practices (e.g.ITIL)
- Experience in ERP optimization and implementation and project management
Skills Required
- Bachelor's degree in computer science, business, or related field
- 10+ years of experience leading IT initiatives in a college or university environment
- Demonstrated leadership traits and highly effective oral and written communication skills
- Knowledge of higher education technologies and systems
- Experience with higher education challenges and technology solutions
- Ability to lead an organization through change and transformation
What We Do
Since our inception in 1999, CampusWorks has become a trusted partner of countless colleges and universities across the United States and Canada. We serve higher education exclusively, so we have a deep understanding of and appreciation for your institution's mission, vision, and values as well as the business and technical challenges you’re facing. Since we are not associated with any hardware or software vendors, institutions know they can count on us to listen to their needs, provide unbiased insights into their organizational challenges, and develop tailored solutions with their best interests in mind. Our professional services team is comprised of senior-level technical and functional experts who have the experience and skill to take on your toughest challenges. Our services are rooted in systems thinking and reach across the institution—from Student Services to Human Resources to Finance to Academic Services—to remove obstacles standing in the way of success. We pride ourselves on the collaborative partnerships we form with our clients, and we value the opportunity to work alongside your team to implement change, achieve transformational results, and ensure lasting success. Dedicated exclusively to higher education, CampusWorks’ capabilities include: - Academic services - Accreditation and compliance - Assessments - Business process optimization - Cybersecurity - Enterprise resource planning (ERP) support - IT leadership - Network and infrastructure services - Project management - Shared services and collaborative services - Staff augmentation - Strategic planning Learn more at campusworksinc.com
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