The Role
Leads enterprise diagnostic imaging services across sites and modalities, overseeing clinical and operational performance, governance, compliance, capital planning, technology, analytics, workforce development, patient access, radiologist partnerships, and joint ventures. The role standardizes workflows, improves capacity and quality, manages equipment and vendor strategies, supports accreditation readiness, and aligns imaging operations with organizational goals.
Summary Generated by Built In
The Opportunity
The Chief of Imaging Services is envisioned as the senior enterprise leader accountable for the clinical, operational, financial, and workforce performance of diagnostic imaging services across all sites and modalities. This role is intended to:
- Provide unified leadership and strategic direction for Diagnostic Imaging services
- Establish system-wide governance and clear decision rights for strategy, standards, and capital
- Standardize performance management and reduce unwarranted variation while preserving necessary local customization
- Strengthen quality, safety, access, and patient experience through common clinical and operational capabilities
- Align enabling functions (analytics, informatics/PACS, workforce development, vendor/JV management) to support scale
Key Performance Outcomes
- Improved patient access (time to appointment), reduced bottlenecks, and optimized capacity/utilization across sites and modalities
- Standardized enterprise performance management (KPIs/dashboards) with reduced unwarranted variation in productivity, quality, and experience
- Strengthened compliance and accreditation readiness across the imaging footprint
- A cohesive capital and equipment lifecycle strategy that improves service reliability and aligns investment to volume and clinical need
Essential Functions
- Imaging Operations: Capacity, throughput, utilization optimization; continuous performance improvement
- Governance: System-wide committees/operating rhythm; decision rights for strategy, capital, standards
- Regulatory Compliance: Accreditation, licensure/certification, ordering-provider compliance, imaging-specific monitoring
- Radiologist Partnerships: Practice alignment, professional services sustainability, performance monitoring
- Capital & Asset Lifecycle: Equipment strategy/standards, replacement planning, vendor performance/contract leverage
- Technology Enablement: PACS/VNA modernization, interoperability/image sharing, Epic imaging workflow optimization
- Analytics: Standardized operational and financial KPIs, dashboards, and decision support
- Workforce Development: Retention/engagement, pipelines, career pathways, staffing model guidance
- Patient Access & Scheduling: Centralized/standardized scheduling approaches and workflow standards
- JV Partnerships: Performance management, partner operating rhythm, growth opportunity evaluation
Scope of Modalities
- General Radiology / X-ray
- CT
- MRI
- Ultrasound / Sonography
- Mammography / Breast Imaging
- Nuclear Medicine & PET
- Interventional Radiology
- Imaging Support Functions
- Imaging Informatics / Systems Governance (PACS/VNA)
Note: Final scope and decision rights will be confirmed through the Clinical Imaging Services design work; non-imaging procedural areas (e.g., endoscopy) would be included only if explicitly assigned to Diagnostic Imaging governance.
QUALIFICATIONS
- Bachelor’s degree in healthcare administration, business, nursing, radiologic sciences, or related field (or equivalent)
- Master’s degree (MHA, MBA, MPH, MS) or equivalent advanced training (preferred)
- Experience leading enterprise imaging informatics initiatives (PACS/VNA, image exchange, workflow optimization)
- Experience with JV partnerships, outsourced imaging arrangements, and professional services alignment (preferred)
- Lean/Six Sigma or comparable performance improvement training and demonstrated results (preferred)
- Progressive leadership experience in diagnostic imaging operations across multiple sites/modalities
- Demonstrated capability in enterprise performance management, change leadership, and standardization
- Experience with regulatory, accreditation, and compliance requirements for imaging services
- Proven financial acumen including capital planning, equipment lifecycle, and vendor/contract management
- Ability to lead in a matrixed environment; effective partnering with physician leadership and cross-functional stakeholders
At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.
Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.
Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Skills Required
- Bachelor's degree in healthcare administration, business, nursing, radiologic sciences, or a related field, or equivalent
- Master's degree such as MHA, MBA, MPH, or MS, or equivalent advanced training
- Experience leading enterprise imaging informatics initiatives involving PACS, VNA, image exchange, and workflow optimization
- Experience with joint venture partnerships, outsourced imaging arrangements, and professional services alignment
- Lean, Six Sigma, or comparable performance improvement training with demonstrated results
- Progressive leadership experience in diagnostic imaging operations across multiple sites and modalities
- Demonstrated capability in enterprise performance management, change leadership, and standardization
- Experience with regulatory, accreditation, and compliance requirements for imaging services
- Financial acumen including capital planning, equipment lifecycle, and vendor or contract management
- Ability to lead in a matrixed environment and partner effectively with physician leadership and cross-functional stakeholders
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The Company
What We Do
Providence is a large healthcare organization that operates hospitals, clinics, and health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas, and Washington. Its network includes 51 hospitals and 1,000 clinics, supported by approximately 119,000 caregivers. The organization focuses on delivering broad healthcare and social-service offerings to communities throughout the western United States through its extensive regional network and caregiver workforce.
