Chief Control Officer

About Citco:

Citco is a global leader in fund services, corporate governance and related asset services with more than 14,000 staff across 50 plus offices worldwide. With more than $3 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients’ needs. 

For more information about Citco, please visit www.citco.com 

About the Team & Business Line:

Fund Administration is Citco’s core business, and our alternative asset and accounting service is one of the industry’s most respected.

Citco Fund Services Operations underpins the success of Citco - providing the whole spectrum of fund administration services for a wide range of asset classes (including hedge funds, private assets, real assets and alternative investments) as well as investor relations, loan servicing and middle office solutions. Our strategic presence in financial centres across the Americas, Caribbean, Europe, Middle East and Asia enables continuous operational coverage and seamless service delivery to our global client base.

Your Role: 

Your primary responsibilities are to ensure that within CFS Operations:

• All risks are identified, assessed and managed in line with risk appetite.
• The control environment is well-designed, comprehensive, and effective.
• There is a strong risk culture with high levels of risk awareness. 
• Oversee and support senior management to ensure that within CFS Operations (i) all risks are identified, assessed and managed, and ii) the control environment is well-designed, comprehensive, and effective. This should be achieved in the context of the business strategy and risk appetite and in line with applicable laws and regulations, internal policies, procedures, and limits.
• Ensure proactive identification and timely recording and escalation of Risk Issues and Operational Risk Events. Ensure that root cause is identified and solutions to prevent reoccurrence are identified and implemented (where appropriate). Similarly, ensure that
"read across" of Risk Issues and Operational Risk Events takes place so that learnings from weaknesses identified in one area are applied to all areas.
• Perform deep dive "Risk Reviews" within CFS Operations to assess how robustly and comprehensively risks are mitigated and/or investigate potential weaknesses in the control framework. (For example, this could involve an assessment of the design and operating effectiveness of controls in an end-to-end process or in a complete customer journey.)
• Ensure robust and comprehensive governance of risk and controls within CFS Operations. This includes ensuring appropriate visibility of the status of risks and controls owned by CFS Operations and escalation of material issues - as well as driving appropriate action from the accountable individuals.
• Provide independent and insightful analysis of the risk and control environment within CFS Operations. For example, analyse key risk indicators, key control indicators, risk ratings, control ratings, issues, events, audit findings etc. to identify trends and thematic weaknesses (e.g., unmitigated risks or ineffective controls) that require addressing. Provide guidance on how best to address these concerns.
• Ensure high levels of risk awareness, good risk management and control design / control operation competencies – underpinned by a strong risk culture throughout CFS Operations. (This includes ensuring that all staff operate in accordance with risk policy, comply with relevant regulation and behave in line with the Citco Corporate Code of Ethics.)
• Partner with Group Risk Management to support Control Testing, Business Continuity Management and the evolution of risk policies and framework.

The role is within the 1st Line of Defence (1LoD) and is responsible for building, leading and developing a global Control Office team of > 20 staff in multiple locations and timezones with the capability to:

You will be most effective in the role if you operate as a trusted advisor, providing valued advice and support as well as influencing through constructive challenge. You will need to build strong and collaborative relationships with key stakeholders within the CFS Operations management team, as well as key partners within the CFS business, Group Risk Management, Group Compliance and Group Internal Audit.

Based on organisational priorities, you may occasionally be required to operate in other areas of Citco and/or travel to other Citco offices across the globe.

About You:

• Seasoned risk professional with extensive experience, ideally in first line risk management / control office roles. Highly numerate with strong analytical skill set and broad industry knowledge gained at major global financial institutions.
• Experience of senior leadership positions and an understanding of the importance of acting as a role model. Able to motivate staff across the organisation and generate enthusiasm for, and alignment with, good risk management practises.
• Experience of building, leading and developing a global team able to operate effectively across timezones and cultures.
• Deep understanding of risk management frameworks and control environments (especially Non-Financial Risk Management) in financial services.
• Extensive knowledge of the services offered in the  Fund Services domain (including Fund Administration, Fund Accounting, NAV calculations and Investor Relations) and the end-to-end processes and infrastructure required to deliver these products and services to clients.
• Experience of identifying and addressing deficiencies in risk management and/or control operation across the full product lifecycle and/or end-to-end processes.
• Good understanding and awareness of market-standard approaches for risk mitigation and control design and execution. Familiarity with relevant regulation and regulatory expectation across multiple jurisdictions.
• Proven ability to build positive working relationships with senior stakeholders across all three lines of defence, able to become a "trusted advisor" whilst maintaining the ability to provide robust challenge.
• Excellent communication skills. Able to communicate effectively at all levels of the organisation. Able to convey complex topics simply and to articulate issues in a way that eases decision making and drives action.

Our Benefits

Your wellbeing is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.

We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.

Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.